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Field Operations Manager II

3 months ago

Livonia MI, United States Ryder System Full time

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Summary

BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE

At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY . As an Operations Supervisor, you’ll be asked to lead a dynamic team of managers and empower others to further develop their careers while also developing your seniority in the transportation industry.

Summary

The “ FOM ” supports the operations and personnel comprised of multiple locations. That personnel includes Ops Supervisors & Ops Managers. This position ensures that key Ryder FMS maintenance objectives, plans, and strategies are effectively communicated, implemented and met within their respective location(s) within the business unit, which is inclusive of all maintenance and quality processes and financial measures. This role is also critical as a liaison to customers, supporting the sales process and assisting in problem resolution in regards to maintenance services. In addition, the role also participates in the growth of the branches (business unit) through increased customer retention, expansion, and new sales. The position ensures that all locations within the assigned branches, or business unit , under his/her control comply with company policies and are operating within Federal, State, Provincial, and Local laws. Lastly, this position will require the individual to collaborate with all functional groups to meet operational excellence standards.

We allow you to carve out your own career path and promote from within, based on performance. The continuous, on-the-job experience here at Ryder opens up other opportunities and provides a long-lasting career and will set you up for a Director level role. This position comes with a competitive salary and great yearly bonus. We also offer a full benefits package, 401k employer match, and a discount on shares

Territory/Business Unit- Livonia, MI

You thought that was it? Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation ( " by Women in Trucking, one of Fortune Magazine ’s “World’s Most Admired Companies ( ”, & one of “Reader's Choice Excellence Awards ( ” by Inbound Logistics. What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award ( "

Essential Functions

  • Evaluate, coach and develops others on best practices regarding maintenance management within business unitOverall responsibility for performance management within maintenance teams
  • Leads multiple Operations Managers to achieve and implement all aspects of operations management.
  • Support, communicate and implement all corporate initiatives.Support, communicate and ensures compliance with all Federal, Provincial and local regulations.Support, communicate and ensure compliance with all corporately mandated policies, procedures and processes
  • Measure, track and perform on-going analysis to ensure process and financial objectives are met.Accountable for key maintenance measurements and results across his/her business unit or branchesAccountable for all maintenance related assets, cost and control
  • This role is critical as liaison for maintenance in maintaining on-going relationship, problem resolution in the sales process
  • Ensures that agreed upon customer requirements are achieved and that satisfaction objectives are met

Additional Responsibilities

  • Performs other duties as assigned.

Skills and Abilities

  • Effective leadership skillsStrong leadership and communication skills
  • Builds and manages effective teamsBuilds and manages effective teams
  • Ability to influence internal and/or external constituentsStrong interpersonal skills with the ability to influence and persuade others (internal and external)
  • Aptitude to learn a new business and systemsReceptive to change – change agent
  • Ability to prioritize, structure and schedule tasks to maximize effort and meet deadlinesMust possess strong organization and delegation skills
  • Experience working with strategic labor, financial, operating, quality, safety and asset processes as well as related metrics required
  • Experience with Fleet Management Software required
  • Experience using Microsoft word and excelintermediate required
  • Maintenance and Technical experience in a shop environment preferred

Qualifications

  • H.S. diploma/GED required
  • Associate's degree preferred
  • Bachelor's degree preferred
  • Five (5) years or more experience in an operations environment or demonstrated success in a Ryder role required.
  • Five (5) years or more leadership experience required.

Travel: 50-75%

DOT Regulated: No

Job Category: Maintenance

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here ( to log in to Workday to apply using the internal application process.

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