Manager, Market Research

4 days ago

Indianapolis, Indiana, United States Mackenzie Financial Corporation Full time
Job Description
Grade: P7
Referral Level: Level 1
Division: IGM-Marketing
IGM Financial Inc. is one of Canada's leading diversified wealth and asset management companies with approximately $271 billion in total assets under management. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie Investments.
Under IGM Financial's unique business model based on leading brands and multi-channel distribution strategy is Mackenzie Investments, founded in 1967. Mackenzie Investments is a holistic asset-management partner for thousands of Canadian financial advisors and the investors they support.
At Mackenzie Investments You Can Build Your Career with Confidence.
We have a vision and a strategy that will challenge the way business in this industry is done and help Canadians be successful in the ways that mean the most to them. As part of our team, you will do some of your best work, develop some of your most valuable skills and give back in ways that make a difference in the lives of Canadians.
We are proud to be recognized as one of Canada's Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive while working remotely, while also providing resources to ensure physical and mental wellness were put front and centre.
Join an unstoppable team that is embedded in continuous learning, understanding, and knowledge sharing. You will thrive in our supportive environment where you can indulge your curiosity to learn, while receiving the feedback you need to refine your skills and abilities. We are dedicated to offering a hybrid work environment when applicable.
Mackenzie Investments is a diverse workplace committed to doing business inclusively - this starts with having a representative workforce We encourage applications from all qualified candidates that represent the diversity present across Canada - including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.
Join IGM's dynamic Market Research & Insights Team. We are a hands-on, forward-thinking team deeply committed to integrating client and advisor voices into every discussion, interaction, and decision. We champion fact-based decision-making, empowering you to make a tangible impact by leveraging market, client, and advisor insights.
As a driven
Manager, Market Research & Insights , you will be a key advocate for our clients and advisors, reporting to the Director of Market Research & Insights. You'll lead the design, execution, and delivery of critical research programs, applying rigorous methodologies and utilizing Qualtrics. You will also actively explore and integrate Generative AI tools, driving innovation in our research processes, enhancing quality, and maximizing efficiency.
The ideal candidate
is a highly accomplished market research professional recognized for their expertise in Voice of Customer (VOC) best practices and known for delivering impactful insights. Your colleagues and business partners value your can-do attitude, strategic thinking, curiosity, collaborative spirit, and proactive approach to problem-solving.
Responsibilities will include:
Partner with business leaders
to identify business challenges and opportunities for research.
Translate research into action
by analyzing multiple data sources and synthesizing findings into clear, actionable insights and compelling narratives.
Manage end-to-end research projects,
independently manage and execute all phases of research, from design to delivery, ensuring quality and timely execution - this will be done using Qualtrics.
Develop & maintain Qualtrics dashboards,
creating and managing insightful dashboards for data visualization and reporting while ensuring dashboards are user-friendly, visually engaging, and provide real-time access to key performance indicators for stakeholders across the organization.
Deliver impactful presentations,
preparing and communicating compelling research findings and recommendations effectively to business partners.
Leverage Generative AI
by proactively exploring and implementing Gen AI tools to enhance research quality and efficiency.
Qualifications
:
Bachelor's degree in a related field such as Business Administration, Marketing, Statistics, Data Science, Analytics, or equivalent.
Minimum of 5 years of progressive experience in market research, demonstrating increasing levels of responsibility and project complexity.
Experience in Voice of Customer (VOC) research and insights is highly desired.
Demonstrated proficiency with Qualtrics or similar enterprise-level survey and customer experience management platforms is required.
Exceptional written and verbal communication skills, with a proven ability to create insightful, story-driven reports and deliver impactful presentations.
Deep expertise in a wide range of market research methodologies, including both qualitative and quantitative techniques.
Strong analytical and critical thinking skills, with a demonstrated ability to translate complex data sets into clear, actionable insights and strategic recommendations.
Proven ability to thrive and excel in a fast-paced, agile, and highly collaborative team environment, effectively managing multiple priorities and deadlines.
Please visit our career page by clicking on the following link:
thank all applicants for their interest in Mackenzie Investments; however, only those candidates selected for an interview will be contacted.
Mackenzie Investments is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.
Please apply by
March 14, 2025 .
#LI-JS2
#LI-Hybrid

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