Patient Services Representative
4 weeks ago
GENERAL SUMMARY OF DUTIES:
The Patient Services Representative performs general business office functions that may include some or all of the following:
- Charge capture and over-the-counter payment posting;
- Insurance verification and eligibility;
- Insurance pre-authorization/pre-certifications;
- Counseling patients and families on insurance and payment issues prior to surgery.
- Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the billing system in an accurate and timely manner.
- Registers patients in the system.
- Collects and revises all patient insurance information.
- Collects co-pays, deductibles and other out of pocket amounts at the time of service.
- Posts approved adjustments to patient accounts.
- Balances receipts, reconciles daily work batches and prepares audit trail.
- High school diploma or GED required.
- College degree a plus.
- Two years minimum front office experience in a medical environment. Preferred not required.
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