Patient Service Rep

1 month ago


Overland Park, United States Randstad USA Full time
We are seeking a Customer Service Rep/Patient Service Representative to work on site with a growing healthcare organization located in Overland Park, KS, 66207. In this role you will be responsible for communicating with patients in person and over the phone. The right candidate will have excellent communication skills, and attention to detail. Previous experience working in healthcare settings is a plus. Must be available to work onsite, second shift. Hours: 11:00am – 8:00pm , Monday – Friday Address: Overland Park, KS, 66207 Pay: $21.00 an hour

salary: $20 - $21 per hour
shift: First
work hours: 11 AM - 8 PM
education: High School

Responsibilities

  • Need customer service for overflow help with ACES
  •  Accuracy – creating accounts and cases 
  • Updating information in accounts from Med Billers and ACES 
  •  Previous work experience in Specialty Pharmacy or Customer Service
  •  Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications and keyboarding skills 
  • Experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and “customer service” skills. 
  • Ability to function in a high-volume, fast-paced environment
  •  Dependable and good work ethic
  •  Ability to accept and implement feedback and coaching   
  •  Experience working with databases (CRM preferable) or a tracking system; Salesforce CRM experience 
  • Experience working in a healthcare/pharmaceutical industry environment
  •  Understanding of challenges associated with patients’ medical condition

    Skills
  • Customer Service
  • Patient Scheduling
  • Healthcare System Navigation
  • Call Center Support
  • Health Insurance Policies
    Qualifications
  • Years of experience: 2 years
  • Experience level: Experienced
    Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

    Applications accepted on ongoing basis until filled.


  • Patient service rep

    3 weeks ago


    Overland Park, United States Randstad Full time

    We are seeking a Customer Service Rep/Patient Service Representative to work on site with a growing healthcare organization located in Overland Park, KS, 66207. In this role you will be responsible for communicating with patients in person and over the phone. The right candidate will have excellent communication skills, and attention to detail. Previous...

  • Patient service rep

    4 weeks ago


    Overland Park, United States Randstad Full time

    We are seeking a Customer Service Rep/Patient Service Representative to work on site with a growing healthcare organization located in Overland Park, KS, 66207. In this role you will be responsible for communicating with patients in person and over the phone. The right candidate will have excellent communication skills, and attention to detail. Previous...

  • Patient Service Rep

    1 month ago


    Overland Park, United States The University of Kansas Health System Full time

    Position TitlePatient Service RepIndian Creek Medical Office BuildingPosition Summary / Career Interest:The Patient Service Representative Scheduling (PSR Scheduler) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic. This work role is primarily responsible for...


  • Overland Park, United States Quest Diagnostics Incorporated Full time

    Location: Location: Rep Customer Service I in Overland Park, KS at Quest Diagnostics **Location:** 5401 College Blvd **Experience:** Not Specified **Job Description** Rep Customer Service I - Overland Park, KS - 7 Questions and Answers. In Client Services you will work for the world leader in the industry, with a career where you can expand your skills...


  • Overland Park, United States iFLY World Full time

    ** Customer Service Rep** **Job Category****:** Operations **Requisition Number****:** CUSTO003005 Showing 1 location **Job Details** **Description** CSR Day-to-Day: Safety requirements Sales Actively listen to guests to recommend and sell experiences that improve their time at iFLY Service - Maintain a positive and friendly attitude that excites...


  • Oak Park, Illinois, United States Northshore Full time

    Position Highlights:Position: Patient Service Rep LeadLocation: Oak ParkFull TimeHours: M-F 7a to 5:30p, with as needed weekend, on-call and 1-3 holidays/yrWhat you will need:Required Education and/or Experience:High School diploma or GEDProficiency with computer programs Preferred Education and/or Experience:Associate degree in business or healthcare or...


  • Oak Park, United States Northshore Full time

    Position Highlights:Position: Patient Service Rep LeadLocation: Oak ParkFull TimeHours: M-F 7a to 5:30p, with as needed weekend, on-call and 1-3 holidays/yr.What you will need: Required Education and/or Experience:High School diploma or GEDProficiency with computer programs Preferred Education and/or Experience: Associate degree in business or healthcare or...


  • Oak Park, United States Northshore Full time

    Position Highlights:Position: Patient Service Rep LeadLocation: Oak ParkFull TimeHours: M-F 7a to 5:30p, with as needed weekend, on-call and 1-3 holidays/yr.What you will need: Required Education and/or Experience:High School diploma or GEDProficiency with computer programs Preferred Education and/or Experience: Associate degree in business or healthcare or...


  • Oak Park, United States Northshore Full time

    Position Highlights: Position: Patient Service Rep Lead Location: Oak Park Full Time Hours: M-F 7a to 5:30p, with as needed weekend, on-call and 1-3 holidays/yr. What you will need: Required Education and/or Experience: High School diploma or GED Proficiency with computer programs Preferred Education and/or Experience: Associate degree in business or...


  • Overland Park, United States Surgery Partners Full time

    The Patient Services Representative performs general business office functions that may include some or all of the following: Charge capture and over-the-counter payment posting; Insurance verification and eligibility; Insurance pre-authorization/pre Patient Services, Representative, Patient, Healthcare, Insurance


  • Overland Park, United States Surgery Partners Full time

    JOB TITLE: PSR - Full Time GENERAL SUMMARY OF DUTIES: The Patient Services Representative performs general business office functions that may include some or all of the following: Charge capture and over-the-counter payment posting; Insurance verification and eligibility; Insurance pre-authorization/pre-certifications; Counseling patients and families on...


  • Overland Park, United States Surgery Partners Full time

    JOB TITLE : PSR - Full Time GENERAL SUMMARY OF DUTIES :  The Patient Services Representative performs general business office functions that may include some or all of the following:  Charge capture and over-the-counter payment posting;  Insurance verification and eligibility;  Insurance pre-authorization/pre-certifications;  Counseling...


  • Canoga Park, United States Appliance Repair Full time

    An Appliance Repair Service company in Canoga Park is hiring a Customer Service Rep Experience in the home service industry preferred but not required. Friendly on the phone and great computer skills. Job Requirements would include scheduling and confirming appointments, customer service, working with technicians in the field. Monday -...


  • Overland Park, United States Select Medical Full time

    Overview Patient Service Speicalist Overland Park, Kansas Float Position - will travel to different clinics Job Description When patients enter our center, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our...


  • Overland Park, United States Select Physical Therapy Full time

    Overview: Patient Service Speicalist Overland Park, Kansas Float Position - will travel to different clinics Job Description When patients enter our center, we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist, youll manage both the patient side and business side of our center....

  • Customer Service Rep

    1 month ago


    Overland Park, United States Hantover Inc. Full time

    Job DescriptionJob DescriptionThe Customer Service Representative (CSR) is responsible for providing effective support for the Inside Sales Representatives. Using the knowledge of the company’s products and services, the CSR should provide information in response to orders, questions, concerns, and complaints. This position is located at our corporate...

  • Customer Service Rep

    3 weeks ago


    Overland Park, United States Hantover Inc. Full time

    Job DescriptionJob DescriptionThe Customer Service Representative (CSR) is responsible for providing effective support for the Inside Sales Representatives. Using the knowledge of the company’s products and services, the CSR should provide information in response to orders, questions, concerns, and complaints. This position is located at our corporate...


  • Asbury Park, New Jersey, United States MAKO Medical Full time

    Collect specimens according to established procedures.This includes, but not limited to: drug screens,blood samples, processing pathology and cytology samples. Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.Responsible for completing all data entry...


  • Menlo Park, United States University HealthCare Alliance Full time

    If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) This is a Stanford Health Care - University Healthcare Alliance job. A Brief Overview Under general supervision, operates as part of the...


  • Orland Park, United States Northwestern Medicine Full time

    The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accre Patient Services, Representative, Health, Patient, Customer Service, Healthcare, Medical