Patient Service Representative
2 weeks ago
** Patient Service Representative**
**Job Category****:** none **Requisition Number****:** PATIE004233 Showing 1 location **Job Details**
**Description**
Axia Women's Health is the largest integrated Women's Health Care Group in the United States, comprised of over 400 providers, 150 patient care centers, 4 breast health centers, 2 perinatal testing centers, and 2 central laboratories offering a full spectrum of exceptional care in Obstetrics, Gynecology, Fertility, Maternal Fetal Medicine, and Laboratory Services. Our corporate headquarters is in Voorhees, New Jersey. We are currently recruiting a Patient Service Representative (Receptionist) to join us at at in Florham Park and Newark, NJ
The PSR will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. Job duties include but are not limited to:
* Promptly and professionally answers telephone calls (as well as retrieve messages that are received via answering service). Route calls appropriately, offering voicemail, paging, or redirection of calls as needed.
* Greet patients/visitors, and assist and direct them accordingly. Phone or page employees to meet visitors, directs visitors to appropriate waiting areas, and appropriately and courteously screen solicitors for relevance to organizational needs.
* Explain financial requirements to patients; collect and record copays as required.
* Perform registration functions for new and existing patients.
* Schedule patient appointments per guidelines given, and finalize patient schedules for previous day.
* Maintain confidentiality regarding all patients.
* Adhere to infection control/safety guidelines and confidentiality policies through HIPAA compliance.
* Other duties as assigned.
Qualified candidates can:
* Adapt to changing priorities and business needs
* Be flexible and not easily flustered
* Give great customer service
* Work in a fast paced innovative environment
* Focus on what is best for the team over the individual.
Full Time Benefits Summary
* Full time benefit-eligibility beginning the first of the month after hire
* Immediate 401(k) matching contribution with no vesting period
* Generous PTO offering with additional time off for volunteering
* Choice of multiple medical insurance plans to best meet your needs as low as $15 per pay
* Access to Axia providers at little to no cost through Axias medical insurance
* Axia-paid life insurance, short term and long term disability
* Free counseling for colleagues and family members, including parents and parents-in-law
* Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA, identity theft, long term care, pet insurance and more
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**
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