Senior Executive IT Support Analyst

3 weeks ago

Mountain View, United States Intuit Full time

Overview Are you looking to join a fast paced, dynamic team where you can put your interpersonal skills to use while solving technical problems for our senior leadership team? Intuit is looking for a dynamic and customer-focused Desktop Support Analyst for Executive Support in their Mountain View headquarters. If you love working in a culture of lean experimentation and rapid iteration, we've got a challenge for you The role of the Desktop Support Analyst 3 – Executive Support is to assist our most senior level executives (Founder, CEO and direct report staff) and their administrative assistants with all facets of the corporate computing environment. The analyst must combine an understanding of the latest Mac & Windows technology with firsthand experience. In addition, this Analyst will be looked upon as the ‘go to’ lead technical resource for any and all IT related support requests, e.g. exchange mail/calendar, mobile devices, desk phones, collaboration and communication services. Excellent communication and interpersonal skills combined with superior technical skills are essential to providing the highest level of support to the senior executives. What you'll bring Minimum 5-7 years of Desktop Support 3 / Team Lead experience with at least 2-3 years of direct senior level Executive Support for both PC and Mac required. Minimum of an Associate's Degree in a computer technology or equivalent from two year College or technical school or equivalent relevant experience Advanced knowledge of Exchange Mail & Executive Scheduling / Calendars, Active Directory, Software Distribution Systems, and related technologies. Advanced knowledge (based on both training and on-the-job experience) of a wide range of computer systems software, applications (including MS Office suites), hardware, PC and OSx operating systems, and communications. Advanced knowledge of network computing in a Windows & OSX environment & working knowledge of networking fundamentals. Strong experience with video conferencing technologies and collaboration tools & platforms, e.g. Cisco, Poly, Slack, Box, Google Suite Preferred certifications: ITILv4, ACMT, CCT, CompTIA Support experience in a corporate enterprise environment medium to large company (7000+ employees) Outstanding ability in problem solving, diagnosis and troubleshooting skills The ability to work under pressure and multi task in a fast paced environment is a must. Excellent verbal & written communication skills, superior customer handling skills and the capacity to work with minimum supervision. Ability to work independently and within a team environment; taking and following directions and completing tasks and assignments in a timely manner and with a positive attitude. Strong interpersonal/communication skills with the ability to communicate with technical and non-technical users effectively. Familiarity with encryption and security tools and triaging within this environment. Occasional travel and overtime (early morning, evenings, weekends) may be required to support offsite meetings or after-hours emergencies. How you will lead Serve as primary support analyst for Senior Executive Leadership and Senior Executive Assistants who require complex desktop, remote, video conference and event support. Ability to analyze and troubleshoot complex software, hardware and connectivity issues as well as recommend and implement corrective solutions. Work on complex and highly confidential/sensitive assignments that will include drawing in of specialized expertise whenever necessary, normally receiving no instructions on routine work or general instructions on new assignments. Key participant in global projects requiring detail oriented, highly collaborative, analytical, results driven approach while keeping key stakeholders informed Must possess excellent customer service skills and ability to interact professionally with diverse executives, managers and subject matter experts Ability to respond quickly, understand & articulate root cause on customer issues; proactively provide advice to prevent future service incidents. Ensures established SLAs are met or exceeded specific to response and resolution times Contribute to Knowledge Base and keep process documentation up-to-date. Proactively take on projects and initiatives with minimal to no supervision. Often become escalation point and take over issue resolution from an Analyst 1 or 2 if the problem cannot be quickly resolved or requires specialized technical knowledge beyond the Analyst 1 or 2 skills. May act as a “specialist” in a particular discipline. Provide input to senior executive assistants on processes and Technology roadmaps for executive needs, including travel and other offsite engagements Act independently to determine methods and procedures on new assignments and may supervise the activities of a limited number of other nonexempt employees. EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

  • Executive IT Support Specialist

    2 weeks ago

    Mountain View, California, United States Intuit Full time

    Job Description:About the RoleIntuit is seeking a skilled Desktop Support Analyst to join our dynamic team in Mountain View. As a key member of our Executive Support group, you will be responsible for providing expert technical assistance to our senior leadership team and their administrative assistants.The ideal candidate will have a minimum of 5-7 years of...

  • Senior Business Analyst

    3 weeks ago

    Mountain View, California, United States El Camino Hospital Full time

    El Camino Health is a leader in delivering high-quality care, driven by operational excellence and strategic decision-making. We are seeking a talented Senior Analyst to join our team.Salary: $52.88 - $79.32 USD HourlyThe Senior Analyst plays a critical role in driving operational excellence and strategic decision-making within our healthcare organization....

  • Senior Research Analyst

    3 weeks ago

    Mountain View, California, United States US Tech Solutions Full time

    About the Position: We are seeking a highly experienced Senior Research Analyst to join our team at US Tech Solutions. As a Senior Research Analyst, you will play a key role in leading user research efforts, analyzing data, and developing insights that inform product development and strategy. Your primary responsibilities will include overseeing user...

  • Senior Business Insights Analyst

    3 weeks ago

    Mountain View, California, United States Intuit Full time

    About the RoleWe are seeking a highly skilled Senior Business Data Analyst to join our QuickBooks Analytics team. As a key member of this team, you will play a crucial role in driving business outcomes through data-backed insights and experimentation.Key Responsibilities:Develop and execute A/B testing strategies to optimize web acquisition channels,...

  • Senior Data Analyst Expert

    2 weeks ago

    Mountain View, California, United States TechnoGen Full time

    Job Title: Senior Data AnalystAbout the Role: We are seeking a highly skilled Senior Data Analyst to join our team at TechnoGen. As a Senior Data Analyst, you will be responsible for leading data analysis and visualization efforts to drive business insights and decision-making.About the Job: This is a contract position with 5-8 years of experience in ETL...

  • Senior Big Data Analyst

    2 weeks ago

    Mountain View, California, United States Maintec Technologies Full time

    About the RoleMaintec Technologies is seeking a Senior Big Data Analyst to join our team. As a senior analyst, you will be responsible for analyzing large datasets to identify trends and insights that inform business decisions. You will work closely with cross-functional teams to develop and maintain data-driven strategies, leveraging advanced data analytics...

  • Staff Technical Data Analyst

    3 days ago

    Mountain View, United States Intuit Full time

    Overview Intuit GBSG Data & Analytics has an exciting opportunity to be part of the fast-growing Mid-market Analytics team that plays a critical role in driving growth in Mid-market with a long-term winning strategy. Disrupt the small business mid-market is one of Intuit’s 5 Big Bets initiatives. The Mid-market Analytics team is responsible for (1)...

  • Principal Financial Analyst

    6 days ago

    Mountain View, United States Intuit Full time

    Overview Come join Intuit as a Principal Financial Analyst. We are responsible for the overall financial processes and consolidation of key business results across Intuit. In addition, we develop strategic data driven insights and partner with key senior leaders to execute our vision of being the “champion of those who dare to dream”. We are looking...

  • Corporate IT Support Manager

    2 weeks ago

    Mountain View, California, United States Intuit Full time

    Job Requirements:Intuit is seeking a highly skilled Desktop Support Analyst to join our Executive Support team in Mountain View. To be considered for this role, you must have a minimum of 5-7 years of experience in desktop support, with at least 2-3 years of direct senior-level executive support experience. Advanced knowledge of Exchange Mail, Active...

  • Senior Support Specialist

    2 weeks ago

    Mountain View, California, United States Senior Helpers - Sunbury, PA Full time

    Job Title: Caregiver Professional">About Senior Helpers - Sunbury, PA:We are a trusted provider of home care services dedicated to improving the quality of life for seniors and their families. Our team of experienced caregivers deliver personalized care and support to meet the unique needs of each client.Estimated Salary Range: $13-15 per hour (dependent on...

  • Senior Desktop Analyst Lead

    2 weeks ago

    Mountain View, California, United States Intuit Full time

    Job Summary:Intuit is looking for a seasoned IT Support Specialist to join our Executive Support team in Mountain View. This role requires a minimum of 5-7 years of experience in desktop support, with at least 2-3 years of direct senior-level executive support experience. The successful candidate will have advanced knowledge of Exchange Mail, Active...

  • Senior Treasury Analyst

    2 days ago

    Mountain View, United States Intuit Inc. Full time

    Intuit’s mission is powering prosperity around the world. We do it by attracting the world’s top talent, bringing vital partners into our global platform, and leaving the world a better place through exceptional corporate citizenship. For our customers, we deliver more money, more time and more confidence. Every day we innovate with our flagship...

  • Senior Quantitative Analyst

    2 weeks ago

    Mountain View, California, United States Intuit Full time

    Job DescriptionWe are seeking a Senior Quantitative Analyst to join our Decision Science Team at Intuit. As a key member of the team, you will lead the development and implementation of advanced quantitative methods, including causal inference and machine learning, to drive business impact across marketing, product, and strategy.The ideal candidate will have...

  • Senior Data Analyst

    1 month ago

    Mountain View, United States TechnoGen Full time

    Role : Senior Data Analyst Location : Mountain View CA (hybrid). Hire type : Contract. Must have : ETL , tableau , SQL, Python , Data Mapping 5-8 years of experience with the following ETL Design Meta Data Management/Governance: Apache Atlas/Atlan/Cloudera (or similar metadata + data lineage management tools) Data Mapping Clickstream Analytics SQL, Python,...

  • Data Analyst

    1 month ago

    Mountain View, United States Tranzeal Full time

    o Analysts - Understand requirements to bring in new datasets, analyze the business use cases, suggest the right source of truth and solve business problems o Engineers - Be comfortable and speak 'engineer language', be agile, give detailed requirements to engineers o Architects - Ability to provide alternative suggestions/improvements to data designs,...

  • Technical Services Analyst

    2 weeks ago

    Mountain View, California, United States Dynatrace Full time

    About the Role">This is a hybrid position based out of Mountain View, CA, requiring 2 days per week on-site work. The successful candidate will be responsible for troubleshooting and accurately diagnosing IT issues, providing software and hardware products to users, and fulfilling access management requests.As a Technical Services Analyst at Dynatrace, you...

  • Senior Business Data Analyst

    4 weeks ago

    Mountain View, United States Intuit Full time

    Overview Come join the Quickbooks Analytics team as a Senior Business Data Analyst for our web acquisition channel. You will be joining a highly motivated and fun team that is responsible for bringing new customers to the Quickbooks ecosystem of products and driving key decisions through data backed insights, experimentation and ML. You will apply...

  • Senior Quantitative Analyst, Product, Payments Compliance

    4 weeks ago

    Mountain View, California, United States Google Inc. Full time

    About the RoleWe are seeking a skilled Senior Quantitative Analyst to join our team at Google Inc. in Mountain View, CA, USA.As a senior member of our analytics team, you will be responsible for performing advanced data analysis and providing critical recommendations to our partners throughout the organization.Key ResponsibilitiesUtilize relevant tools such...

  • Financial Analyst IV

    1 week ago

    Mountain View, United States Motion Recruitment Full time

    Our client in the Financial Services industry is in search of a senior-level Financial Analyst with a background supporting Technology team(s) and supporting FP&A across different organizations (HR, marketing, sales, engineering preferred). This position is slated to be a 12-month contract based in Mountain View, CA 94043 and you will have the opportunity to...

  • Financial Analyst IV

    1 week ago

    Mountain View, United States Motion Recruitment Full time

    Our client in the Financial Services industry is in search of a senior-level Financial Analyst with a background supporting Technology team(s) and supporting FP&A across different organizations (HR, marketing, sales, engineering preferred). This position is slated to be a 12-month contract based in Mountain View, CA 94043 and you will have the opportunity to...