IT Help Desk
2 months ago
Position Summary Leads IT Help Desk team, and provides management and supervision to ensure all requests and tickets are prioritized, addressed, and resolved within required timelines. Individuals must be able to attain and maintain a valid US Government security clearance to be retained in the position. Duties & Responsibilities Monitor and manage tickets and requests from users. Ensure required timelines are met for each request/ticket. Schedule and monitor tasks assigned to a team. Provide training, coaching, and support for team members. Provide metrics and status on help desk activities. Provide technical support for the full range of IT tickets and requests from users. Ensure performance requirements are met. This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor Education & Experience Requirements Bachelor's degree in IT-related field preferred Minimum five (5) years of related experience CompTIA Security+ certification Skill & Certification Requirements CompTIA Security+ required Help desk Service desk support Microsoft environments Computer troubleshooting Mobile device support LCI is an Equal Opportunity Employer Veteran/Disabled Leader Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email hr@lcibest.com
-
IT Help Desk Manager
3 weeks ago
Warren, Michigan, United States Leader Communications Full timeJob SummaryLeader Communications is seeking a skilled IT Help Desk Manager to lead our team and provide management and supervision to ensure all requests and tickets are prioritized, addressed, and resolved within required timelines.Key ResponsibilitiesMonitor and manage tickets and requests from users.Ensure required timelines are met for each...
-
Help Desk Manager
1 day ago
Warren Park, United States MacAllister Machinery Full timePosition Summary The Help Desk Manager oversees daily IT support operations, ensuring smooth IT systems and services, prompt resolution of technical issues, and quality customer service. This role involves managing the IT help desk staff, assigning tasks, monitoring performance, and providing feedback and training, while collaborating with the Director of...
-
Help Desk Technical Support Specialist
3 weeks ago
Warren, Michigan, United States Huntington Ingalls Industries Full timeJob SummaryWe are seeking a skilled Help Desk Technical Support Specialist to join our team at Huntington Ingalls Industries. As a Help Desk Technical Support Specialist, you will be responsible for resolving technical problems and answering queries by telephone or self-service ticket in support of computer hardware, software, network, system/application...
-
Help Desk Technical Support Specialist
3 weeks ago
Warren, Michigan, United States Huntington Ingalls Industries Full timeJob SummaryWe are seeking a highly skilled Help Desk Technical Support Specialist to join our team at Huntington Ingalls Industries. As a Help Desk Technical Support Specialist, you will be responsible for providing technical support and resolving issues related to computer hardware, software, network, system/application access, and telecommunications...
-
Clay Brook Front Desk Representative
4 weeks ago
Warren, United States Sugarbush Resort Full timeResort OverviewSugarbush Resort is a premier year-round destination offering exceptional skiing and riding experiences, an award-winning ski school, mountain biking, golf, disc golf, and a fully appointed Health and Recreation Center. We are seeking a dedicated and friendly Front Desk Agent to join our all-star team and deliver an unparalleled guest...
-
Lodging Front Desk Agent
2 months ago
Warren, United States Sugarbush Resort Full timeFlex Year Round RESORT OVERVIEW: Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest...
-
FTYR Lodging Front Desk Agent
2 weeks ago
Warren, United States Sugarbush Resort Full timePlease note, this position is located at Sugarbush Resort in Warren, VTFlex Year RoundRESORT OVERVIEW: Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want...
-
Clay Brook Night Auditor
24 hours ago
Warren, United States Sugarbush Resort Full timePlease note, this position is located at Sugarbush Resort in Warren, VT Year RoundRESORT OVERVIEW:Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to...
-
Front Desk Agent
3 months ago
Warren, United States Sugarbush Resort Full timeSeasonal (Seasonal) RESORT OVERVIEW: Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled...
-
Clay Brook Night Auditor
2 weeks ago
Warren, United States Sugarbush Resort Full timePlease note, this position is located at Sugarbush Resort in Warren, VT Year Round RESORT OVERVIEW: Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want...
-
Clay Brook Front Desk Agent '24/'25
4 weeks ago
Warren, United States Sugarbush Resort Full timeYear Round RESORT OVERVIEW: Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest...
-
Clay Brook Night Auditor
3 weeks ago
Warren, United States Sugarbush Resort Full timePlease note, this position is located at Sugarbush Resort in Warren, VTYear RoundRESORT OVERVIEW:Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join...
-
Clay Brook Night Auditor
2 months ago
Warren, United States Sugarbush Resort Full timePlease note, this position is located at Sugarbush Resort in Warren, VTYear RoundRESORT OVERVIEW:Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join...
-
Helpdesk Support Manager
3 weeks ago
Warren, United States AVI Foodsystems Full timeAVI Foodsystems is looking for an energetic and optimistic leader to fill the role of Helpdesk Support Manager on-site at our Headquarters Office in Warren, OH. Purpose: The role of the IT Support Manager is to supervise the Helpdesk Team, track performance, and ensure customer service standards are maintained. The role serves as an escalation point for the...
-
IT Support Manager
4 weeks ago
Warren, Michigan, United States Leader Communications Inc Full timeJob SummaryAs the IT Help Desk Manager at Leader Communications Inc, you will be responsible for leading a team of IT professionals in providing exceptional technical support to our users. Your primary goal will be to ensure that all requests and tickets are prioritized, addressed, and resolved within the required timelines.To be successful in this role, you...
-
Clay Brook Night Auditor
19 hours ago
Warren, VT, United States Sugarbush Resort Full timePlease note, this position is located at Sugarbush Resort in Warren, VT Year RoundRESORT OVERVIEW:Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to...
-
Clay Brook Night Auditor
2 months ago
Warren, VT, United States Sugarbush Resort Full timePlease note, this position is located at Sugarbush Resort in Warren, VT Year RoundRESORT OVERVIEW:Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to...
-
IT Support Specialist
3 weeks ago
Warren, Michigan, United States Bohler Engineering Full timeAbout the Role:We are seeking a skilled IT Support Technician to join our team at Bohler Engineering. As an IT Support Technician, you will be responsible for providing technical assistance and support to our internal employees.Key Responsibilities:Diagnose and resolve technical hardware and software issuesLog help desk interactions via ticketing...
-
Audio Visual Technician
3 weeks ago
Warren, Michigan, United States YO HR CONSULTANCY Full timeJob SummaryWe are seeking a highly skilled Audio Visual Technician to join our team at YO HR CONSULTANCY. The successful candidate will be responsible for the coordination and setup of all audio and video services solutions and equipment, including development of new solutions, installation, maintenance, troubleshooting, and working with AV vendors as...
-
IT Support Technician
1 month ago
Warren, United States Bohler Engineering Full timeOverview At Bohler, we empower the ambitious to become the accomplished. This greater purpose connects us with like-minded professionals, fosters meaningful relationships, and generates the alignment necessary to produce an unrivaled consulting and employment experience. Bohler is looking for an IT Support Technician who embodies this purpose to service...