Customer Data Management Specialist

2 weeks ago


Stuart, United States NuCO2 Full time
ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Review, interpret and input contract information as well as customer data into multiple systems; to create and maintain customer records within the Company’s operating system.
  • Correct, amend and append customer data as reported via the Company’s customer relationship management processes.
  • Adjust customer data as changes to customer set up are requested.
  • Generate and work reports designed to ensure data integrity.
  • Manage and maintain customer database.
QUALIFICATIONS:
  • Ability to read and interpret documents such as contracts, pricing and equipment transmittals.
  • Ability to convey information verbally or in writing to others.
  • Ability to understand billing invoicing systems, screens, and codes.
  • Ability to add and subtract, multiply, and divide, in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to type a minimum of 40 wpm.
  • Ability to manage multi-screen system set up process.
  • Proficient using Internet, MS Excel, and Outlook.
  • Data management; processing and updating experience in a highly transactional environment.
  • Excellent customer service skills.
  • Must possess strong organizational skills and be detail-oriented.
  • Effective team player with excellent interpersonal skills.
  • Effective problem solving skills with an attention to detail.
  • Effective oral communication and listening skills.
  • Ability to work independently.


EDUCATION AND TRAINING:
  • High School Diploma Required
  • Associates Degree preferred – experience can substitute for education
  • Two years related work experience
  • JDE experience preferred
COMMUNICATION AND COGNITIVE ABILITIES:
  • Willingness/enthusiasm for accepting responsibility and accountability; “ownership mentality”.
  • Strong work ethic
  • Independent worker.
  • Achievement/results driven.
  • High-energy individual.
  • Ability to foster strong relationships with colleagues/customers.


In exchange for your contributions to the organization, Nuco2 provides employees with a full benefit package to include medical, dental, vision and prescription, matching 401K savings, paid time off, tuition reimbursement, and much more.

#INDCOR1

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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