Executive Assistant
1 week ago
10131 Parkside Drive, Knoxville, TN 37922
Automotive/Dealership experience is a plus
Furrow Automotive Group, which includes renowned brands such as Infiniti Chattanooga, Porsche Chattanooga, Mercedes-Benz Knoxville, and Land Rover Chattanooga/Knoxville, is seeking an Executive Assistant to support our Director of Fixed Operations. This role is uniquely positioned to keep our operations running smoothly by managing schedules, coordinating dealership communications, preparing service department reports, and supporting vendor relations. You will play a vital role in ensuring the efficiency of our fixed operations - service, parts, and repairs - across our network of high-end automotive brands.
At Furrow Automotive Group, we believe in fostering a supportive and team-oriented environment. Many of our employees have built long-term careers with us because we prioritize mentorship, career development, and providing each team member with the tools and support they need to thrive. As part of our close-knit community, you'll have the opportunity to grow within a respected, employee-centered organization that truly values your contributions.
We offer:
- Competitive pay based on experience
- Full-time, On-site Position
- Medical, Dental, Vision, Disability & Life Insurance
- 401(k) Retirement Plan with Company Match
- Paid Holidays and Paid Time Off
- Employee Discounts on Products & Services & Vehicle Purchase Plans
- State-of-art Facilities
- Gym Membership Discount
- Employee Assistance Program
- Opportunity for advancement
Responsibilities - Executive Assistant:
- Schedule Coordination: Manage the Director's calendar and schedule, particularly in relation to service, parts, and repair team meetings, training sessions, and performance reviews
- Dealer Communications: Act as a communication hub between the Director and individual service and parts departments, ensuring alignment on goals, promotions, and process improvements
- Service Reporting & Data Management: Prepare and analyze reports on service department performance, such as repair order metrics, warranty claim efficiency, and customer satisfaction scores
- Vendor & Partner Coordination: Assist with managing relationships with key automotive vendors, parts suppliers, and other partners, including tracking contracts, coordinating deliveries, and ensuring smooth operations
- Process Improvement Support: Help identify operational bottlenecks and recommend process improvements within service and parts departments, contributing to increased productivity and customer satisfaction
- Inventory & Logistics Assistance: Provide support with inventory tracking and parts ordering processes to ensure the seamless operation of the service and parts departments
Qualifications/Requirements - Executive Assistant:
- This is an on-site position
- Experience as an Executive Assistant, ideally within the automotive industry or a similar industry such as RV, Powersport, Motorsport, or Marine
- Excellent organizational and multitasking skills, with a strong attention to detail
- Strong communication skills for interfacing with various departments and vendors
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with dealership management software is a plus
- A proactive, solution-oriented mindset and the ability to maintain confidentiality.Valid driver's license
- Good work ethic and problem-solving skills
- A positive attitude and works well as part of a team
- Please upload your resume. Completing the online assessment will grant you priority consideration
- Must be authorized to work in the U.S. without sponsorship and be a current resident
- Must pass pre-employment testing to include background checks, MVR, and drug screen
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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