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Sr. Team Lead

1 month ago

Detroit, United States TRIGO Global Quality Solutions US, Inc - TRIGO Full time

TRIGO Global Quality Solutions is seeking to fill a Team Lead Position in the Detroit, MI / Metro Detroit area. Overall Purpose of a Sr. Team Lead Ensure customer satisfaction by providing quality services/support and by training, developing and motivating team members Provide leadership and guidance to site personnel Support and maintain a positive and productive atmosphere at sites Ensure all company and customer guidelines are upheld May Report to Site Manager / Site Supervisor / Sr. Site Leader / Site Leader Responsibilities Client relationship & Business development Establish and maintain relationships with customers and site personnel Daily communication with various stakeholders at the site level Operations Assist Site Leaders or Sr. Site Leaders as needed Train to the Site Leader position and flex up to support in this role as needed Train inspectors and validate adherence to process (ie: audits) Communicate changes in projects and work instructions to inspectors Document and report non-conformances to Site Leader/Supervisor Make independent judgments for subjective scenarios according to project needs Troubleshoot and problem solve with the Site Lead/ Supervisor, for issues pertaining to process flow, new criteria, spikes/spills Manage material movements using inventory management tools (ie: scanners) as needed Work as an inspector when required Comply with local and company Health & Safety legislation, laws, and policies Comply with all TRIGO and site specific customer policies Organization & management Facilitate communication of information within and between workgroups Assist in maintaining a 5S/6S working environment Technical Collect and maintain company reports and data Utilize company web portals to record required audits and documentation Other Any other duties as assigned Knowledge, skills, abilities Hard Skills Proficiency in English Excellent written and verbal communication skills Computer skills Microsoft Office (basic Microsoft Excel proficiency) and Outlook Proficient in the use of various gauges and measuring devices Demonstrated flexibility within a fast-paced challenging environment Ability to take initiative and handle highly sensitive and confidential material May require the ability to travel on a flexible schedule as needed for variable lengths of time and distances Walk and/or stand for long periods of time Lift / move 50 pounds Work in a repetitive environment to include one or more of the following: lift, twist, grasp, grip, reach, pull, push, bend, squat, kneel Work in an environment that may include exposure to extreme heat or cold, loud noises, moving mechanical parts or machinery, fumes and odors Values and Attitude Global team spirit Team player Caring for people Open-minded Excellence Reactive Resilient to pressure Rigorous Customer focus Client oriented Reliable & trustworthy Flexible Initiative Autonomous Innovative Daring Work experience 1+ year in Quality related position preferred Demonstrate leadership ability Education background High School Diploma or Equivalent About