Director of Admissions and Outreach

4 days ago


Indianapolis, Indiana, United States Westside Village Nursing Center Full time
Job Summary

The Director of Admissions and Outreach at Westside Village Nursing Center is responsible for overseeing the admissions process, ensuring seamless transitions for patients, and fostering strong relationships with healthcare professionals and families.

Key Responsibilities
  • Admissions Process Management: Coordinate and facilitate the admissions process, ensuring timely and efficient processing of patient applications.
  • Patient and Family Engagement: Conduct facility tours, provide education on key benefits, and ensure a positive experience for patients and their families.
  • Staff Supervision and Development: Recruit, select, train, counsel, and supervise admissions staff to ensure excellent customer service and a positive attitude towards patients.
  • Budget Management: Effectively manage and operate within budget, ensuring the department's financial goals are met.
  • Interdisciplinary Collaboration: Communicate and function productively on an interdisciplinary team, promoting a culture of collaboration and respect.
  • Compliance and Confidentiality: Maintain confidentiality of all proprietary and/or confidential information, adhering to company policies and procedures.
Requirements
  • Education and Experience: High school diploma or equivalent, with healthcare experience preferred.
  • Skills and Abilities: Possess the ability to make independent decisions, knowledgeable of practices and procedures, and proficient in all competency areas.
  • Language and Communication: Read, write, speak, and understand the English language.

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