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Insurance Claims Representative

3 months ago

Burlington, United States Cincinnati Insurance Company, Inc. Full time

Make a difference with a career in insurance

Join a talented team at The Cincinnati Insurance Companies who are passionate about providing excellent service and support for independent agents. As an Insurance Claims Representative, you will have the opportunity to investigate and evaluate multi-line insurance claims to ensure accurate settlements. This role involves completing thorough claim investigations, interviewing insureds, claimants, and witnesses, consulting records, evaluating claim facts and policy coverage, inspecting damages, preparing reports, and providing superior customer service.

Key Responsibilities:

  • Complete thorough claim investigations
  • Interview insureds, claimants, and witnesses
  • Consult police and hospital records
  • Evaluate claim facts and policy coverage
  • Inspect property and auto damages and write repair estimates
  • Prepare reports of findings and secure settlements with insureds and claimants
  • Use claims-handling software, company car and mobile applications to adjust loss in a paperless environment
  • Provide superior customer service

Qualifications:

For Entry Level Claims Representative:

  • Desire to learn about the insurance industry and provide great customer experience
  • Ability to work unsupervised
  • Excellent verbal and written communication skills
  • Strong interpersonal, problem-solving, negotiation, organizational, and prioritization skills
  • Bachelor's degree or equivalent experience

For Experienced Claims Representative:

  • Multi-line claims experience preferred
  • Ability to assess auto, property, and bodily injury damages
  • Bachelor's degree or equivalent experience

Benefits:

  • Competitive annual salary based on experience
  • Annual cash bonus and stock incentives
  • Company car and stock options
  • Paid time off (PTO)
  • 401K with 6% company match