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Technical Support Engineer

4 months ago

Redmond, United States eTeam Full time
Job Description:
3+ years of experience in a technical support role (preferably Azure VM, Azure AKS, Networking, or Windows)
5+ years of technical experience in three or more of the following:
o Solid understanding of container technology and fluency in Kubernetes.
o Linux OSS
o Familiarity with one, or more, shell environments (BASH, sh, tcsh, ksh, etc.)
o Experience with Linux script-based development environments and tools (PERL, Python, Ruby, PhP, Jenkins, etc.)
o Experience administering Linux (boot process, file systems, network device and protocol configuration)
o Familiarity with core OS services such as: SSH, telnet, FTP, NFS, DNS, DHCP, Samba, LDAP
o Operating System/Virtualization
o Familiarity with Security, OS Internals concepts
o Understanding of Virtualization concepts and virtual system administration
o Networking
o Understanding of container specific networking such as CNI
o Familiarity with DHCP, VIPs, NAT, DNS
o Familiarity with networking troubleshooting (ping, tracert, tracemon, tcpdump, etc.)
o Understanding of load balancing and familiarity with relevant components such NGINX, Application Gateways, and NVAs

BS in computer science or engineering
Kubernetes Administration Certification
1) Experience in technical support (3+ years)
2) Experience in multiple technology areas (5+ years)
3) Proven advanced technical troubleshooting skills (5+ years)