Community Liaison

3 weeks ago

Chicago, United States Lovebird Home Care Full time
LoveBird Healthcare is seeking to hire a talented individual who is driven by the desire to serve others, to fill the position of a Community Liaison

Place of Employment:

Client's home, work outside of the client's home and other work sites as required by LoveBird HQ.

Accountable to LoveBird HQ's Director, Administrator, Manager.

Who Are We?

LoveBird Healthcare maintains a significant presence across the healthcare ecosystem and delivers in-home health services to seniors, veterans, and the disabled. LoveBird has provided comprehensive wellness and preventive health care to over a 100 patients, offering the best healthcare.

A Day in the Life as a Community Liaison

Responsibilities:
  • Cultivate new business opportunities within assigned territory, participate in effective networking activities and develop marketing plans in collaboration with the agency Director of Operations.
  • Utilize your knowledge of our service capabilities for all home care service lines, Medicare, Medicaid And Third-party payer coverage, Nurse Practitioner clinics and private pay business to provide client, referral source and Community education presentations.
  • Conduct client evaluations and coordinate post-referral client visits.
  • Play a key role in the agency's business growth meetings, strategic planning meetings, company in-services and Quality Improvement activities.
  • Visit, revisit, inform and educate between 25 and 30 network referral sources on a weekly schedule.
  • Conduct a minimum of 2 educational presentations/info sessions to groups each month to raise awareness.
  • Assist Lovebird Healthcare in developing, managing and maintaining referral relationships.
  • Acknowledge all network referral source contacts with appropriate correspondence.
  • Continually research and identify sources for client referrals.
  • Maintain records & provide the Executive Director with weekly networking activities and progress reports.
  • Provide advice to management on key developments within the service area.
  • Keep up to date on information and issues related to the position, the community, referral networks, and the company.
  • Participate in internal and external professional development activities as appropriate.
  • Provide help by connecting patients with long-term care.
  • Promotes grassroots marketing initiatives.
What Are We Looking For?

The Community Liaison will act as a liaison between our agency and assigned Community (ies) and outside accounts to coordinate services. You will be accountable for developing professional relationships with physicians,health facilities, community organizations, state and county medical societies and similar contacts in your assigned territory with an emphasis on client and referral source education and business development.

Experience:
  • Experience in Business, Marketing, Advertising or healthcare-related fields preferred OR LicensedHealthCare Professional.
  • Two (2) years sales/marketing experience is required. Healthcare marketing experience is preferred.
  • Must have a valid driver's license for the agency state of operation with appropriate auto insurance.
  • Computer skills, i.e. Word, Excel, PowerPoint, CRM and homecare software

Education: High school diploma or equivalent degree required.

Interpersonal Skills: Excellent people, time management, confidentiality and Courtesy skills are a key asset for this position.

How is the Work Schedule?

As required by LoveBird HQ.

Are You Ready to Join Our Team?

Our recruiting cycle includes reviewing all applications, and conducting phone interviews. Once we review your application and resume, you will be contacted by phone if you are selected to move forward in our hiring process.

We will reach out to every applicant once the position is filled to inform you of the status of the position.

Additional Notes

This position description is not all inclusive. The person hired for this role will be required to perform other duties as deemed necessary.

All external employment offers are subject to the satisfactory completion of reference, credit, drug, alcohol, and background checks.

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