We have other current jobs related to this field that you can find below

  • Client Support Representative

    3 months ago

    Columbia, United States Aurora Ripple Enterprises Full time

    Aurora Ripple Enterprises is a growing, privately owned sales and marketing company in the area that serves over 5,000 customers regionally. We are currently seeking a collaborative and solution-oriented individual to join our client marketing and sales support team! Our Client Support Representative role is a full-time position. If you are a team player and...

  • Client Support Representative

    1 month ago

    Columbia, United States Paytient Full time

    About Paytient: We're on a mission to help people better access and afford care. Every day, millions of people, and their loved ones, need to see a doctor. For most of us, that moment is an uncertain one - we're unsure of what's wrong, who to go to, how long it'll take to be seen, when we'll feel better, and what it'll cost. Paytient partners with thoughtful...

  • Client Support Representative

    2 months ago

    Columbia, United States Paytient Full time

    About Paytient: We're on a mission to help people better access and afford care. Every day, millions of people, and their loved ones, need to see a doctor. For most of us, that moment is an uncertain one - we're unsure of what's wrong, who to go to, how long it'll take to be seen, when we'll feel better, and what it'll cost. Paytient partners with...

  • Client Support Representative

    6 days ago

    Columbia, Missouri, United States Storage Mart Full time

    Company Overview:StorageMart is a leading independent provider of self-storage solutions catering to both commercial and residential clients across North America and the U.K.Position Summary:As a vital member of our team, you will play a key role in enhancing customer satisfaction and driving sales growth.Key Responsibilities:1. Manage both incoming and...

  • Client Services Representative

    2 months ago

    Columbia, United States Williams-Keepers LLC Full time

    Job DescriptionJob DescriptionSalary: The Client Services Representative (CSR) is responsible to provide direct client service support, including frequent contact with clients, for the firm’s partners and associates and also handle other basic clerical functions.  This role requires excellent problem-solving skills, attention to detail, policies, and...

  • Client Support Specialist

    5 days ago

    Columbia, Missouri, United States Veterans United Home Loans Full time

    Role Overview: The position of Customer Service Representative at Veterans United is essential for delivering exceptional support to our clients. Key Responsibilities: Handle incoming calls and provide guidance to clients seeking assistance.Address general inquiries regarding loan processes and facilitate connections to appropriate departments.Deliver...

  • Client Support Specialist

    5 days ago

    Columbia, South Carolina, United States Qonten Full time

    Customer Service RepresentativeAs a vital member of the Qonten team, you will engage with a diverse range of clients daily, delivering exceptional customer support.Key Responsibilities:Perform various administrative tasks, including managing phone communications, organizing files, and executing data entry.Utilize your expertise to foster positive outcomes...

  • Client Service Representative

    2 weeks ago

    Columbia City, United States ECI Management Full time $42,000 - $47,000

    Job DescriptionJob DescriptionEthereal Consulting delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Service Representative role to help us...

  • Client Access Representatives

    2 months ago

    Columbia, United States Burrell Behavioral Health Full time

    Job Description: Job Title: Client Access Representative (Float) Location: Floating between different locations in Columbia, MO Department: Customer Service Employment Type: Full-time Shift: Monday - Friday, 8:00 AM - 5:00 PM Job Summary: Are you a highly skilled customer service representative looking to make a positive impact in your community? Do you want...

  • Client Support Representative

    5 days ago

    West Columbia, South Carolina, United States Palmetto State Glass Full time

    Customer Service AssistantPalmetto State Glass, a prominent player in the commercial glass industry, is seeking a dedicated individual with exceptional attention to detail to become part of our expanding team. We provide competitive compensation, comprehensive benefits, and paid time off for holidays and vacations.Key Responsibilities:Deliver outstanding...

  • Client Support Specialist

    6 hours ago

    West Columbia, South Carolina, United States Shimadzu Group Full time

    Customer Service RepresentativeJob Category: Operations Requisition Number: CUSTO001790Job OverviewAs a key member of the Shimadzu Scientific Instruments team, the Customer Service Representative plays a vital role in delivering exceptional service to our clients. Our company, a leader in scientific instrumentation, is dedicated to providing innovative...

  • Client Services Representative

    6 days ago

    Columbia, South Carolina, United States Emerge Professional Full time

    Exciting Career Opportunity in the Insurance SectorEmerge Professional is collaborating with a reputable organization committed to guiding clients through the complexities of the insurance landscape. With over two decades of established relationships, they provide a streamlined experience with attractive pricing.Position: Medicare Sales...

  • Client Services Representative

    6 days ago

    Columbia, South Carolina, United States Emerge Professional Full time

    Exciting Career Opportunity in the Insurance SectorEmerge Professional is collaborating with a reputable firm committed to guiding clients through the complexities of the insurance landscape. With over twenty years of established relationships, they provide a streamlined experience with attractive pricing.Position: Medicare Sales RepresentativeLocation:...

  • Client Support Specialist

    11 hours ago

    Columbia, South Carolina, United States Drive DeVilbiss Healthcare Full time

    No VISA SponsorshipReports to: Inside Sales/Customer Service Manager, AmFabDepartment: AmFab – Customer Service/SalesFLSA Status: Non-ExemptCompany Mission: "Leading the World with Innovative Healthcare Solutions that Enhance Lives"Role Overview:At AmFab, a division of Drive DeVilbiss Healthcare, our mission is to improve the quality of life for those we...

  • Client Support Specialist

    4 hours ago

    Columbia, South Carolina, United States Drive DeVilbiss Healthcare Full time

    No VISA SponsorshipReports to: Inside Sales/Customer Service Manager, AmFabDepartment: AmFab – Customer Service/SalesFLSA Status: Non-ExemptMission: "Leading the World with Innovative Healthcare Solutions that Enhance Lives"Role Overview:At AmFab, a division of Drive DeVilbiss Healthcare, our commitment is to improve the quality of life for those we serve....

  • Client Support Specialist

    5 days ago

    Columbia, South Carolina, United States Drive DeVilbiss Healthcare Full time

    No VISA SponsorshipReports to: Inside Sales/Customer Service Manager, AmFabDepartment: AmFab – Customer Service/SalesFLSA Status: Non-ExemptCompany Mission: "Leading the World with Innovative Healthcare Solutions that Enhance Lives"Role Overview:At AmFab, a division of Drive DeVilbiss Healthcare, our mission is to improve the quality of life for those we...

  • Commercial Lines Client Support Specialist

    6 days ago

    Columbia, Kentucky, United States Brown & Brown Full time

    Join Our Team at Brown & Brown InsuranceAt Brown & Brown Insurance, we pride ourselves on a culture that values meritocracy, rewarding those who take initiative and prioritize customer satisfaction. We are currently looking for a Customer Service Representative to enhance our Commercial Lines Team.Key Responsibilities:Develop and nurture relationships with...

  • Client Support Representative

    6 days ago

    Columbia, South Carolina, United States Cool Care Heating, Air, Plumbing & Refrigeration Full time

    Position Overview*** PLEASE DO NOT CALL OUR OFFICE DIRECTLY ***Cool Care Heating, Air, Plumbing & Refrigeration is a reputable family-owned business that has been serving the Columbia community for over two decades. Our commitment to providing exceptional service has established us as a trusted name in the industry.We are currently seeking a skilled Customer...

  • Client Support Representative

    5 days ago

    Columbia, South Carolina, United States Cool Care Heating, Air, Plumbing & Refrigeration Full time

    Position Overview*** PLEASE DO NOT CALL OUR OFFICE DIRECTLY ***Cool Care Heating, Air, Plumbing & Refrigeration is a family-owned business specializing in heating, air conditioning, plumbing, and refrigeration services. With over two decades of experience, we have established a strong reputation for our commitment to delivering exceptional service and...

  • Client Support Specialist

    6 days ago

    Columbia, Missouri, United States MidwayUSA Full time

    Customer Service RepresentativeAre you enthusiastic about the Shooting, Hunting, and Outdoor sector? Do you take pleasure in assisting customers and thriving in a collaborative atmosphere? MidwayUSA, a prominent online retailer, is seeking Customer Service Representatives to enhance their workforce.Location: Columbia, MissouriWorking Hours: Friday to Monday,...

Client Support Representative

2 months ago

Columbia, United States Paytient Full time
About Paytient:
We're on a mission to help people better access and afford care.

Every day, millions of people, and their loved ones, need to see a doctor. For most of us, that moment is an uncertain one - we're unsure of what's wrong, who to go to, how long it'll take to be seen, when we'll feel better, and what it'll cost.

Paytient partners with thoughtful employers and health plans who understand the impact of that moment and want to ensure that every one of their plan members are easily able to access and afford care. Our clients understand that an improved ability to self-pay for care changes patient behavior and creates value for the health plan. This founding belief is becoming an emerging standard of care in health plan design and is now, in fact, a mandatory capability in some governmental health plans. Founded in 2018, Paytient is now part of nearly 6,000 employer health plans and providing certainty that people are better able to access and afford care.

We're looking for passionate, collaborative builders to join our team and help us create a future where everyone can more easily access and afford care.

About The Role:

As a Client Support Representative, you will be responsible for supporting escalated client and member needs pertaining to the Medicare Prescription Payment Plan product. Closely connected with the Medicare population, empathy is non-negotiable and member experience is the top priority. We strive to exceed expectations at every interaction. Long wait times? Not here. Seemingly impossible to talk to a person? Not at all. You will be a champion of expeditiousness and kindness.

Our Client Support Champions are available for support seven (7) days a week from 6a-10p CST. The ideal candidate would appreciate a flexible work schedule during available support hours.

What You'll Do:
  • Built on a foundation of compassion, you will deliver an outstanding experience to our clients and members.
  • Timely answer for inbound phone inquiries and emails regarding our M3P program from clients regarding member and product inquiries.
  • Troubleshoot technical issues across multiple platforms.
  • Investigate members'/client inquiries and escalate issues to our technical team as needed.
  • Engage with clients to ensure success of experience with our program and platform
  • Present member feedback to guide improvements in collaboration with your team of Support Champions.
  • Welcome change. We are growing and building a unique product and as our company continues to evolve our responsibilities adjust to align with the business need.
What You'll Bring:
  • Located in Columbia, MO
  • Highly reliable, consistently dependable and able to deliver high-quality work on time, ensuring smooth and efficient team operations.
  • Effectively communicate with individuals via phone, email and chat
  • Proven track record of being resourceful, demonstrating the ability to innovate, solve problems, and adapt to changing circumstances.
  • Desire to work in a fast-paced, growing start-up environment
  • Ability to handle multiple concurrent chat conversations
  • Strong organizational skills-never letting anything fall through the cracks
  • Proactive self-starter with a strong ability to initiate tasks and projects independently
  • Open to feedback for growth and learning opportunities
  • Patient and always seeking clarity
  • Previous experience in a customer service role
Bonus Points:
  • Have a propensity for efficiency
  • Previous experience in healthcare or financial services
  • Bilingual in English and Spanish
Benefits We Offer:
  • Medical, dental and vision insurance
  • $4,150 annual HSA contribution
  • Paytient Health Payment Account (HPA)
  • Monthly lifestyle spending stipend
  • 33 days of annual PTO
  • 401k plan access with a 4% employer match
  • 16 weeks of fully-paid parental leave
  • Stock options in Paytient
  • ...and more

Paytient is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Important Notice Please note that all official Paytient recruiting emails come from @paytient.com. If you receive emails from any domain other than @paytient.com, do not respond and report it to us immediately.