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Client Support Representative
2 months ago
*** PLEASE DO NOT CALL OUR OFFICE DIRECTLY ***
Cool Care Heating, Air, Plumbing & Refrigeration is a reputable family-owned business that has been serving the Columbia community for over two decades. Our commitment to providing exceptional service has established us as a trusted name in the industry.
We are currently seeking a skilled Customer Service Specialist to enhance our dedicated team.
What We Provide:
- Paid holidays and vacation time
- Medical coverage with a 75% contribution from the company
- Options for supplemental insurance
- Opportunities for professional growth
- Events to recognize employee contributions
Work Schedule: Monday to Friday, 9:00 am - 5:30 pm
Compensation: $22.00 per hour based on experience
Essential Qualifications:
- High school diploma or equivalent
- A minimum of 2 years of experience in HVAC or a related field (such as plumbing, construction, or electrical work)
- Strong computer skills and customer service expertise
- Excellent phone communication skills
- Ability to manage multiple tasks and maintain organization in a dynamic environment
Preferred Qualifications:
- At least 1 year of experience in dispatching
- Familiarity with the HVAC sector
- Experience in scheduling for HVAC technicians, plumbers, or electricians