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Scheduling Specialist

2 months ago

Houston, United States BE STAFFING SOLUTIONS LLC Full time
Benefits:
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Training & development
Join Our Team as a Scheduling Specialist

Do you thrive on organization and efficiency? Love the idea of making a real impact on patients' experiences? If so, we want you to be our next Scheduling Specialist In this critical role, you'll manage the flow of our healthcare facility, ensuring that every patient's appointment is scheduled seamlessly and that our practitioners' time is optimized for the best possible care.

Your Role at a Glance:

Master of the Calendar:
  • Appointment Coordination: Schedule patient appointments across various services and specialties, ensuring optimal use of our resources.
  • Reschedule with Ease: Handle appointment cancellations and reschedules, minimizing disruptions and maintaining a smooth schedule.
  • Confirmation Calls: Make friendly reminder calls to confirm upcoming appointments and answer any questions.
  • Waitlist Management: Keep track of waitlisted patients and fill cancellations efficiently.
Patient Interaction:
  • Warm Welcome: Be the first point of contact for patients, providing a welcoming and helpful experience.
  • Insurance Verification: Verify patient insurance details and ensure coverage for scheduled services.
  • Pre-Appointment Preparation: Provide patients with necessary information and instructions before their appointments.
Detail-Oriented Duties:
  • Data Entry: Accurately input and update patient information in the electronic health records (EHR) system.
  • Documentation: Maintain precise records of all scheduling activities and patient interactions.
  • Coordinate Referrals: Schedule appointments for referred patients and communicate with referring offices.
Operational Efficiency:
  • Optimize Schedules: Balance patient needs with practitioner availability to maximize efficiency and reduce wait times.
  • Conflict Resolution: Quickly address scheduling conflicts or issues, finding effective solutions.
  • System Management: Utilize scheduling software and tools to streamline the process and enhance accuracy.
What You Bring to the Table:

Essential Qualifications:
  • Education: High school diploma or equivalent; some college coursework in healthcare administration or a related field preferred.
  • Experience: Prior experience in a medical office, customer service, or scheduling role is highly desirable.
  • Skills:
    • Communication: Excellent verbal and written communication skills.
    • Organization: Strong organizational skills with the ability to manage multiple tasks simultaneously.
    • Tech Savvy: Proficient in using EHR systems, scheduling software, and Microsoft Office Suite.
    • Attention to Detail: High level of accuracy in data entry and appointment scheduling.
    • Problem Solver: Ability to handle scheduling conflicts and patient concerns calmly and effectively.
The Perks of Joining Us:
  • Competitive Pay: Attractive salary with performance-based bonuses.
  • Comprehensive Benefits: Health, dental, and vision insurance.
  • Time Off: Paid vacation, holidays, and sick leave.
  • Growth Opportunities: Ongoing training and professional development.
  • Positive Work Environment: Join a team that values collaboration, innovation, and patient satisfaction.


Compensation: $16.00 - $20.00 per hour

BE Staffing Solutions, is a top provider of outsourcing, staffing, consulting, and workforce solutions. Our certified team of experienced staffing professionals uphold a strict code of ethics in the practice of employment law. We maintain an environment and structure that encourages productivity and respect for customers and fellow employees.