Clinical Research Systems Specialist

Baystate Health, a nationally recognized leader in healthcare quality and safety, and home to Baystate Medical Center (BMC), and the region's only level 1 trauma center, providing services throughout western Massachusetts is

looking for Clinical Research Systems Specialist.

Summary Description:

The Office of Research is seeking a full time Clinical Research Systems Specialist who will play a vital role in the conduct of clinical research by supporting, managing, and coordinating the use of calendars/budgets in the CTMS system and powerplans in the EMR. Providing as needed end user training to ensure compliant use of clinical research systems. The applicant will primarily support the use of the CTMS and Oracle/Cerner PowerTrials applications with their main focus being on calendar/budget reviews and builds and Powerplan designs. This position will work with the Office of Research clinical and financial study teams as well as the EMR application team. The ideal candidate will have experience in study coordination and study financials. Ability to read research protocol schedules and contracts and translate them into calendars in the CTMS and orders for design specs for PowerPlans in the EMR. Clinical research experience is required. Prior experience with CTMS is preferred, but not required. Remote work and flexible schedule are also available.

Job Requirements:

1. Develop specifications and testing plans for Powerplans using the standard submission templates provided. Participates in all testing events, including Unit and Integrated Testing.

2. Review new study submissions sent to the Information Security Office(ISO) for all applications /devices involved in the study and understand how each of them will work and what information is shared and how.

3. Maintain a log of all applications that have been approved by ISO for future reference when new studies are submitted.

4. Create/Modify specifications/budgets in the CTMS system from the Protocol and financial contract.

5. Participate in Calendar Sign-Off review meetings.

6. Process amendments that impact calendar/budgets in CTMS or research powerplans.in coordination with Clinical Informatics and other technology partners.

7. Maintain the charge master in the CTMS system.

8. Monitor for compliance that subject enrollment and subject visit information is being entered into CTMS according to the timeframe set in the policy.

9. Provide as needed end user training to ensure compliant use of clinical research systems

10. Participates in professional development and activities to keep current with trends in CTMS calendar/budget builds and Cerner CIS PowerPlans.

11. Utilizes Service Now for work requests, Upgrades, and all other activities related to the support and Maintenance of CTMS and eReq system.

12. Follows all Baystate Health I&T processes for work requests and change management tracking.

13. Communicates effectively and adaptable to a wide variety of interpersonal environments within the entire healthcare system. Able to be an approachable liaison to facilitate the use and effectiveness of Research Systems and processes.

14. All tasks need to be performed following the Operating Principles of Baystate Health. Adheres to system and department compliance policies, and any and all applicable laws and regulations. Performs other duties as assigned.

Skills/Competencies:

Knowledge of Research and the process of research studies

Oracle/Cerner CIS EMR system experience in particular powerplans.

Advarra OnCore or other CTMS experience and knowledge of the components of a study

Strong critical thinking skills and the ability to review the protocol documents and contracts to identify information needed for calendar/budget builds and powerplans/orders.

Promotes a team environment through mentoring and coaching.

Ability to interact with all levels of the organization

Exemplifies customer service excellence

Ability to manage multiple tasks.

Excellent written and verbal communication skills

Working knowledge of scheduling/charging/billing process flows.

Ability to work independently in a time-oriented environment..

DEPARTMENT DESCRIPTION:

Leadership Structure

Awards for Unit Department, high performing unit, high engagement scores, etc.

Teamwork, flexibility, peer support

SCHEDULE:

Full - time

Monday - Friday

8:00am - 4:30pm

LOCATION :

3601 Main Street

Springfield, Massachusetts

THE ADVANTAGES OF WORKING WITH BAYSTATE

• Excellent Compensation High-quality, low-cost medical, dental and vision insurance

• Generous PTO – up to 25 days in the first year, with scheduled earned increases

• Continuing education support and reimbursement

• First Time Home Buyers Financial Packages

• Farm Share Memberships

• 403b retirement company match & annual company contribution increase based on years of service

• Free money coach advice from a certified professional

• Wellbeing programs that include but are not limited to mental, physical, and financial health

• Pet, home, auto and personal insurance

• Life insurance

• Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more

• Wellbeing programs that include but are not limited to mental, physical, and financial health

Baystate Health, western Massachusetts’ only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. We are committed to increasing diverse representation across our organization. Together our inspired and compassionate teams manage the whole health needs of all communities in need.

QUALIFICATIONS:

High School diploma

3-5 years of clinical research experience

Preferred Experience:

Experience with Oracle/Cerner CIS powerplans/orders and with CTMS system

We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate

OUR COMPENSATION PHILOSOPHY

We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.

DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.

Education:

Bachelor of Science (Required)

Certifications:

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.