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Implementation Manager, Warehouse Technology

1 month ago

Bethlehem, United States C&S Wholesale Grocers Inc Full time

Position Overview The Implementation Manager, Warehouse Technology Solutions serves as a change leader responsible for the delivery of process / system innovation supporting a continuous improvement culture across the C&S network. This role will successfully leverage project management processes and related tools to implement innovative solutions that improve the employee experience and / or reduce costs to operate. This role will be a subject matter expertise for the technology they implement and a resource to end users to ensure maximum project return on investments are achieved. The role will analyze current end-to-end processes and provide recommendations to leadership supporting the development of strategies focused on improving efficiency and eliminating waste. This role directly partners with leaders across the Supply Chain, as well as key stakeholders and other subject matter experts to deliver business transformation while fostering a culture of continuous improvement. Job Description Description Full Cycle System Implementation: Serve as a liaison between business and technical teams to develop an an implementation, adoption, and sustainability strategy for all technology implementations. Develop and execute project plans to ensure that all implementation phases are completed on time and within budget and ensure compliance to all business requirements. Develop and execute training plan to all relevant end-users and ensure efficient implementation of all systems. Communicate with stakeholders to identify and resolve issues throughout implementation process. Become system SME, work with end-users and technology teams to support innovation and continuous improvement culture. Lead, Coach and Drive Results: Analyze operations to identify, quantify and prioritize actionable areas for step change improvements. Develop business cases (problem definition, establishing baselines, KPIs and financial impacts, etc.) for potential projects. Engage cross-functional teams ensuring alignment and support for projects and related improvements. Leads and supports broader national and regional projects to ensure standardization and sharing of best practices across locations and C&S. Facilitate process improvement activities, training and mentorship. Accountable for driving projects and achieving sustainable results. Lead and execute the capital expense request process when applicable. Relationship Building: Engage with leaders and key stakeholders to assess performance challenges and business needs supporting the long term improvement of KPI's. Partner with operations leaders to improve processes that result in improved employee / customer experiences. Coach operations leaders to leverage innovation and newly implemented solutions. Develop, communicate and present results tailored to the level needed. Support business partners through successful ongoing execution as a subject matter expert. Monitor and Mentor: Leverage project management processes to actively monitor project risks, actual business impact and overall project success. Lead, coordinate, support trainings as needed to ensure overall project success. Act as the primary administrator for project tracking and reporting. Be innovative and teach the organization to think differently by challenging the status quo and celebrate great results. Travel Required:Yes Environment Office : Office Temperature (65F to 75F) Warehouse : Perishable Warehouse (28F to 60F) Warehouse : Grocery Warehouse (50F to 90F) Warehouse : Freezer (-20F to 0F) Skills Specialized Knowledge : Preferred Bachelor's Degree in any of the following: Business Studies in Operations & Project Management, Operations & Project Management, Business Administration, Operations & Supply Chain Management; Ability to leverage analytical, statistical and problem-solving skills Special Skills : Experience in project management to include applying analytical methods to improve processes. Physical abilities: : Travel required up to 100% Other: : Experience within CPG, Supply Chain, Transportation and Warehouse Operations desired. Other: : Successfully lead change management activities Other: : Proven ability to multitask, effectively prioritize and meet deadlines Other: : Analyze and develop work processes to obtain maximum productivity and provide suggestions for improvement Other: : Demonstrated strong academic aptitude and proven self-motivated drive to learn Other: : Be a team player committed to quality and working effectively Other: : Proficient in Microsoft Office: Excel, Word, Power Point, Outlook Years Of Experience 2-5 : Proven track record of accomplishments. Ideally related to project leadership, administration and / or project support with demonstrated benefits. Qualifications Bachelor's Degree - Business Studies in Operations & Project Management Shift Company C&S Wholesale Grocers, LLC About Our Company C&S Wholesale Grocers, LLC is an industry leader in supply chain solutions and wholesale grocery supply in the United States. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 7,500 independent supermarkets, chain stores, military bases and institutions with over 100,000 different products. C&S also proudly operates and supports corporate grocery stores and services independent franchisees under a chain-style model throughout the Midwest, South and Northeast. We are an engaged corporate citizen, supporting causes that positively impact our communities. Working Safely is a Condition of Employment at C&S Wholesale Grocers, LLC. C&S Wholesale Grocers is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. Company: C&S Wholesale Grocers, LLC Job Area: Warehouse Operations Job Family: Transportation Job Type: Regular Job Code: JC2050 ReqID: R-256415