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Operations Assoc II-Document Control

4 months ago

St Louis, United States Stifel Full time
Summary

The Operations Associate II - Document Control is responsible for assisting branches in the review process for various documents of all account types across the firm and additional tasks that could require more experience and expertise. This position requires a sound understanding of processes and procedures regarding these account structures and document requirements and a high level of detail. This position will also require collaboration among team members, branch office personnel, and other areas at the firm to provide high customer service.

Essential Duties & Responsibilities

  • Works within established firm guidelines regarding reviewing and approving documents for various account types, which may include more complex items.
  • Identifies account types and account structures to know what documentation is needed.
  • Identifies potential problems or issues and escalates to department leadership if necessary.
  • Works with Branch Support and New Recruits to review account documentation needed to open and/or update accounts.
  • Opens accounts using internal systems and processes, ensuring proper coding.
  • Thoroughly reviews documents on file to determine necessary steps and what is needed to update existing accounts.
  • Completes various reports to ensure account coding, documents, and other account features are accurate.
  • Provides timely updates on the progression of job responsibilities to leadership and escalates when necessary.
  • Works collaboratively within a team and with other areas in the department to perform department tasks.
  • Reviews higher level and sensitive information, makes sound decisions, and solves complex situations.
Qualifications
  • Strong organizational and communication skills with the ability to follow up on open tasks.
  • Ability to multitask, prioritize and manage time effectively.
  • Higher level knowledge of account types and structures, along with documentation needed.
  • Ability to utilize sound judgment to assist with more complex issues with the ability to disseminate relevant information to leadership.
  • Sound understanding of Stifel’s applications, industry rules/regulations, and Stifel policies that pertain to the department and Stifel’s branches.
  • Working knowledge of financial services applications, systems, terminology, and procedures and ability to adapt to these changes.
  • Provides the highest quality of customer service through written and verbal communication.
  • Maintains a positive, empathetic, and professional attitude and always promotes team collaboration.
Education & Experience
  • Minimum Required: High School Diploma, Bachelor’s Degree, or equivalent work experience preferred.
  • Minimum Required: 2+ years of professional business-related experience.
Systems & Technology
  • Proficient in Microsoft Excel, Word, and Outlook.
  • Thomson One and BETA experience beneficial.


About Stifel

Stifel is a more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients’ money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.

While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let’s talk about how you can find your place here at Stifel, where success meets success.

At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.

Stifel is an Equal Opportunity Employer.

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