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Academic Advisor for the Program of Nursing

2 months ago


New Orleans, United States Tulane University Staff Full time

The Academic Advisor for the Program of Nursing (PON) shall support the Director of Curriculum and Academic Affairs to ensure exceptional student support services by facilitating student retention, student satisfaction, and degree attainment. This position will also provide high quality academic advising to School of Professional Advancement (SoPA) pre-nursing students with the goal of supporting strong student retention and timely matriculation to the program of nursing. They will stay up to date on all policies, academic procedures, and best practices for SoPA and PON advisors. In addition, they will lead creative initiatives that emphasize proactive advising and an engaging nursing orientation program, and provide ongoing training and support to the PON's Student Success Coach. They will comprehensively monitor student academic success; provide professional guidance, consultation and expertise related to academic services and related technology; and lead and manage academic advising processes to ensure student success.

• Working knowledge of federal regulations such as Family Education Rights and Privacy Act (FERPA), and Americans with Disabilities Act (ADA) as it relates to student accommodation.

• Proficient computer skills in the use of word processing, spreadsheet, database, electronic mail, and internet applications, preferably of Microsoft Office Suite software, and the ability to learn and utilize specific software necessary for academic advising practice.

• Ability to work with student databases and other information technology and web programs as required to perform the daily expectations of serving students.

• Interpersonal skills and ability to build relationships quickly through phone, email and texting tools.

• Strong verbal and written communication skills and ability to communicate effectively to a diverse audience with emphasis on active listening and constructive support.

• Ability to motivate and inspire students.

• Knowledge of student risk factors, and ability to assess and provide high level reports during team meetings.

• Problem solving and analysis skills, and ability to create action plans that fall within the scope of the role and established guidelines.

• Organizational skills and ability to work well with detailed information/data with strong attention to detail and accuracy.

• Ability to be self-motivated, enthusiastic, personable, assertive, dependable, and work independently and as a member of a team.

• Effective time management skills.

• Ability to maintain confidentiality in all work performed.

• Ability to work evenings and weekends during special events, as needed.

• Bachelor's Degree in education, social science, counseling, or other related field and two (2) years directly related experience.

• Master's Degree

• Professional experience with problem solving and conflict resolution

• Knowledge of Banner and Salesforce