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Bilingual Technical Support Representative

2 months ago


Irving, United States PrideStaff Full time

We are seeking a Bilingual Tier I Help Desk to join our team Are you looking for growth opportunities? This may be the role for you

Responsibilities:

  • You will resolve computer-related issues for your clients.
  • Provide technical assistance with computer hardware and software
  • Resolve issues for clients via phone, in person, or electronically
  • Recommend hardware and software improvements
  • Track customer issues and resolutions
Qualifications:
  • Bilingual - Spanish
  • Previous experience in IT, customer service, or other related fields
  • Ability to build rapport with clients
  • Strong troubleshooting and critical thinking skills
  • Positive and professional demeanor
This role is 100% onsite in Irving.
Compensation / Pay Rate (Up to): $21.00 - $23.00 Per Hour