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Bilingual Technical Support Representative
2 months ago
We are seeking a Bilingual Tier I Help Desk to join our team Are you looking for growth opportunities? This may be the role for you
Responsibilities:
- You will resolve computer-related issues for your clients.
- Provide technical assistance with computer hardware and software
- Resolve issues for clients via phone, in person, or electronically
- Recommend hardware and software improvements
- Track customer issues and resolutions
- Bilingual - Spanish
- Previous experience in IT, customer service, or other related fields
- Ability to build rapport with clients
- Strong troubleshooting and critical thinking skills
- Positive and professional demeanor
Compensation / Pay Rate (Up to): $21.00 - $23.00 Per Hour