Office Manager

2 weeks ago


Washington, United States Monumental Sports & Entertainment Full time

Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates seven major and minor sports teams: 2018 NHL Stanley Cup Champion Washington Capitals, NBA's Washington Wizards, WNBA's 2019 Championship Washington Mystics, NBA G League's Capital City Go-Go, 2021 & 2020 NBA 2K League Champion Wizards District Gaming and Caps Gaming, an esports sub-brand of the Capitals. Additionally, it holds a significant investment in a seventh professional team, Team Liquid, an endemic esports team owned and operated by aXiomatic, in which MSE is an investor.

In September 2022, MSE acquired the regional sports network, then-called NBC Sports Washington and newly rebranded as Monumental Sports Network. Monumental Sports Network now holds the exclusive local television media rights to Capitals', Wizards', and Mystics' games. The network is both a linear channel and a digital operation. Prior to acquiring the linear platform, the digital platform was launched by MSE in 2016, as the first-of-its-kind regional sports network for digital, mobile, and streaming platforms. Those linear and digital platforms are now combined and join Caps Radio, Wizards Radio, MSE Outdoor and Monumental Productions for a full suite of six media enterprises.

In addition to Capital One Arena - a venue which hosts 3M+ visitors across over 250 events annually, MSE also manages MedStar Capitals Iceplex (training facility for the Capitals), MedStar Health Performance Center (training facility for the Wizards, Mystics, and Go-Go) and EagleBank Arena (a 12,000+ live event venue on George Mason University's campus).

In July 2020, MSE partnered with William Hill (subsequently acquired by Caesars Entertainment) to open the first ever in-arena sportsbook in North America, now called Caesars Sportsbook. The space now also boasts a destination culinary experience, Guy Fieri's DC Kitchen + Bar.

MSE opened "District E powered by Ticketmaster" in the spring of 2023, a flagship esports and entertainment venue. This 14,000-square-foot live-event theater offers a 365-day-a-year series of immersive experiences in esports, music, culinary excellence, event programming, and community events.

MSE proudly promotes its core values for all those that interact with the company. As a member of our team:

  1. You will provide first-class customer service and value for our fans.
  2. You will champion a double-bottom line that engages, unifies, and gives back to the community we serve.
  3. You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
  4. You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data.
  5. You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
  6. You will innovate. We are nimble and first to market. We are not averse to risk.
  7. You will have fun. We are in the business of happiness.


Position Overview: The Office Manager will coordinate and oversee administrative duties in the Monumental Sports & Entertainment offices, ensuring that the offices operate efficiently and smoothly.

Are you an experienced administrative professional who is organized and deadline-orientated and loves sports? We would love to hear from you
Responsibilities:
  • Perform receptionist duties such as greeting visitors and answering direct phone calls.
  • Assist with all aspects of space/infrastructure planning (ex. moves, additions, changes to workstations) and provide answers, resources, and solutions when requested.
  • Provide direct administrative support as needed, including scheduling appointments, meetings, and events; booking travel; maintaining file systems; and updating contacts database and employee lists.
  • Support Facility Resources with coordinating and managing deliveries.
  • Support company operations by maintaining office systems.
  • Organize and coordinate maintenance companies/contracts to keep the office clean and safe and ensure its appliances are in good working order.
  • Supervise and maintain office equipment for uninterrupted function, identify needs and acquire supplies, manage vendor relationships, and coordinate food deliveries when requested.
  • Implement policies and procedures, measure outcomes against standards, and improve operational flow.
  • Partner with P&C, Security, and IT to ensure HRIS database, seating assignments, access, and technical needs of employees are coordinated, especially for the onboarding process.
  • Establish and maintain a booking solution for hoteling workstations and conference rooms.
  • Assist with managing employee and guest parking requests.
  • Other duties as assigned.
Minimum Qualifications:
  • Bachelor's degree or equivalent experience.
  • 1-2 years of experience as an administrative or office manager.
  • Knowledge of Microsoft Office applications.
  • Excellent interpersonal, written, and verbal communication skills.
  • Deadline driven with excellent attention to detail.
  • Effective organizational skills, able to efficiently balance several projects at once, prioritizing as needed.
  • Ability to maintain confidentiality of company information.
  • Flexibility to work evenings, weekends, and holidays as needed.

Pay Range: $50-55k USD.

Benefit Eligibility: This role is eligible to participate in health and welfare benefits.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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