User Support Specialist

4 weeks ago


Irvine, United States HIKINEX Full time

Job Title: Administrative Support Specialist

We are seeking a dynamic and energetic individual to join our team as an Administrative Support Specialist. This temporary role plays a crucial part in providing administrative and entry-level IT support, acting as the first point of contact for internal and external inquiries. The ideal candidate will bring a positive, can-do attitude and a sunshine vibe to our workplace, embodying the face of our company with excellent customer service skills.

Responsibilities:

  • POS and Admin Support:
  1. Inputting data into point-of-sale (POS) systems.
  2. Handling administrative tasks to ensure smooth day-to-day operations.
  3. Answering phones and addressing inquiries in a professional and friendly manner.
  • IT Support:
  1. Serving as the initial contact person for IT-related issues.
  2. Route tickets to the appropriate departments for further resolution.
  3. Creating tickets for reported issues and ensuring proper documentation.
  • User Provisioning:
  1. Creating new users through the established onboarding process.
  2. Assisting with the provisioning of PCs as needed.

Experience and Qualifications:

  • Prior experience in IT phone support (3-4 years preferred but flexible).
  • Basic understanding of IT processes and the ability to create tickets for reported issues.
  • Familiarity with user provisioning and basic PC provisioning tasks.

Professionalism and Dress Code:

  • Dressing professionally for work, including collared shirts or nice polo shirts and dress slacks.
  • Nice shoes are required for both daily work attire and interview dress code.

Customer Service and Team Collaboration:

  • Displaying excellent customer service skills to represent the company effectively.
  • Collaborating with various departments to ensure efficient issue resolution.

Work Schedule:

  • Following a 9/80 work schedule, including working an extra hour daily, with every other Friday off.

Career Progression:

  • While initially a temporary position, there is potential for this role to transition into a full-time position based on performance and experience.

If you are a positive and energetic individual with a can-do attitude, possess great customer service skills, and meet the qualifications listed above, we encourage you to apply. Apply now and be the sunshine that brightens



  • Irvine, United States HIKINEX Full time

    Job Title: Administrative Support Specialist We are seeking a dynamic and energetic individual to join our team as an Administrative Support Specialist. This temporary role plays a crucial part in providing administrative and entry-level IT support, acting as the first point of contact for internal and external inquiries. The ideal candidate will bring a...


  • Irvine, United States Virtual Full time

    Senior IT User Support Specialist The Senior IT User Support Specialist is responsible for providing day-to-day technical support to employees for a range of hardware and software related systems. Under limited supervision, this job responds to and diagnoses problems through discussion with users, which includes trouble shooting, fault rectification and...


  • Irvine, United States Vaco Full time

    Senior IT User Support SpecialistThe Senior IT User Support Specialist is responsible for providing day-to-day technical support to employees for a range of hardware and software related systems. Under limited supervision, this job responds to and diagnoses problems through discussion with users, which includes trouble shooting, fault rectification and...


  • Irvine, United States Vaco Full time

    Senior IT User Support SpecialistThe Senior IT User Support Specialist is responsible for providing day-to-day technical support to employees for a range of hardware and software related systems. Under limited supervision, this job responds to and diagnoses problems through discussion with users, which includes trouble shooting, fault rectification and...


  • Irvine, United States Corps Team Full time

    Our client, a diversified financial services company providing banking and investing services, is seeking a Senior IT User Support Specialist  for a 7+ month contract role located in Irvine, CA. This role is hybrid with one day per week remote.The Senior IT User Support Specialist is responsible for providing day-to-day technical support to employees for a...


  • Irvine, United States Corps Team Full time

    Our client, a diversified financial services company providing banking and investing services, is seeking a Senior IT User Support Specialist  for a 7+ month contract role located in Irvine, CA. This role is hybrid with one day per week remote.The Senior IT User Support Specialist is responsible for providing day-to-day technical support to employees for a...


  • Irvine, United States Vaco Full time

    About the Role: As a User Research Specialist, you will play a pivotal role in leading our organization through a critical transition from Tableau to PowerBI. Your primary focus will be on understanding user needs, conducting comprehensive research, and designing solutions that facilitate a smooth migration process. This role requires a blend of technical...

  • IT Support Specialist

    2 weeks ago


    Irvine, United States Keating Dental Lab Full time

    IT Support Specialist Keating Dental Lab offers comprehensive dental laboratory services, catering to dentists nationwide. We are seeking a highly motivated and detail-oriented individual to join our IT team as an IT Support Specialist. This is a great opportunity for someone who is passionate about technology, enjoys problem-solving, and is committed to...


  • Irvine, California, United States Restaurant365 Full time

    Restaurant365 is a SaaS company disrupting the restaurant industry Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365's culture is focused on empowering team members to produce top-notch results while elevating their skills. We're constantly evolving and improving to make...

  • IT Support Specialist

    3 weeks ago


    Irvine, California, United States Restaurant365 Full time

    Restaurant365 is a SaaS company disrupting the restaurant industry Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365's culture is focused on empowering team members to produce top-notch results while elevating their skills. We're constantly evolving and improving to make...

  • IT Support Specialist

    2 weeks ago


    Irvine, United States Restaurant365 Full time

    Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365's culture is focused on empowering team members to produce top-notch results while elevating their skills. We're constantly evolving and improving to make...


  • Irvine, United States Restaurant365 Full time

    Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365's culture is focused on empowering team members to produce top-notch results while elevating their skills. We're constantly evolving and improving to make...


  • Irvine, United States Restaurant365 Full time

    Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365's culture is focused on empowering team members to produce top-notch results while elevating their skills. We're constantly evolving and improving to make...

  • User Experience

    3 weeks ago


    Irvine, United States Hyundai America Technical Center, Inc. (HATCI) Full time

    Job DescriptionJob DescriptionSummaryHATCI (Hyundai America Technical Center) is looking for an intermediate-level UX designer + researcher who loves to find design inspiration from users, visualize UX design ideas, demonstrate the ideas with visual, multi-media, and immersive media, and set up the physical environment to test the ideas with users. This...

  • User Experience

    1 week ago


    Irvine, United States Hyundai America Technical Center, Inc. (HATCI) Full time

    Job DescriptionJob DescriptionSummaryHATCI (Hyundai America Technical Center) is looking for an intermediate-level UX designer + researcher who loves to find design inspiration from users, visualize UX design ideas, demonstrate the ideas with visual, multi-media, and immersive media, and set up the physical environment to test the ideas with users. This...


  • Irvine, United States Virtual Full time

    General Purpose: Under the general direction of the Manager of Enterprise Applications, the Application Support Specialist will be responsible for providing Yardi, Ramp, and other application related support directly to our internal corporate and field operations users. The role will focus on supporting application users in performing their daily functions...


  • Irvine, United States Akkodis Full time

    At Akkodis, we use our insight, knowledge, and global resources to make exceptional daily connections. With 60 branch offices located strategically throughout North America, we are positioned perfectly to deliver the industry's top talent to each of our clients. Clients choose Akkodis as their workforce partner to solve staffing challenges that range from...


  • Irvine, United States Akkodis Full time

    At Akkodis, we use our insight, knowledge, and global resources to make exceptional daily connections. With 60 branch offices located strategically throughout North America, we are positioned perfectly to deliver the industry's top talent to each of our clients. Clients choose Akkodis as their workforce partner to solve staffing challenges that range from...


  • Irvine, United States T-Mobile Full time

    **Be unstoppable with us!** T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as...


  • Irvine, United States Vaco Full time

    General Purpose:Under the general direction of the Manager of Enterprise Applications, the Application Support Specialist will be responsible for providing Yardi, Ramp, and other application related support directly to our internal corporate and field operations users. The role will focus on supporting application users in performing their daily functions...