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Director, Case Management

4 months ago

Pocatello, United States Portneuf Medical Center Full time
Overview

In a joint venture partnership with the Portneuf Health Trust, Ardent operates Portneuf Medical Center located in Pocatello, Idaho. The mission of Portneuf Medical Center is simple: World class care, every patient, every time. Serving the healthcare needs of Eastern Idaho since 1907, Portneuf Medical Center strives to deliver a higher level of care and a healthier community as a 205-licensed bed acute care hospital.

POSITION SUMMARY

The incumbent must be a seasoned manager who is well organized, self-directed and capable of a broad range of managerial tasks. Daily activities will include planning, organizing and implementing strategies, as well as effective delegation and mentoring in a participative environment. The incumbent must be approachable and give useful feedback to staff regarding their job performance. As the organization continues to change, difficult decisions will need to be made, requiring a high degree of judgment, tact, and the ability to lead by example. Integrates Utilization Management, Social Work, Continuing Care, Clinical Pathways, Quality Management, and Discharge Planning as is relates to Case Management activities.

Responsibilities

  • Directs broad operations to ensure the provision of comprehensive departmental services in compliance with all regulatory agencies and hospital requirements
  • Ensures a collaborative departmental approach to long-range strategic operational planning, care and service design and development of organizational policies, which reflect the mission of the organization
  • Coordinates and oversees departmental services. Continuously assesses measures and improves departmental performance
  • Demonstrates responsible management of all departmental resources
  • Demonstrates clinical/technical and managerial competency. Ensures that the professional development needs of management and staff are met

Qualifications

Education & Experience

  • Bachelors degree required, Master's highly preferred.
  • Current licensure as a Registered Nurse in the State of Idaho. Current BLS certification.
  • Seven years or more of clinical nursing experience, at least two of which must be in case management, care management, or utilization review.
  • At least three years of direct management experience in successfully managing a Care Management Department is preferred.
  • Prior experience in program development, monitoring and evaluating programs for compliance with established standards and mandates, and effective utilization of community resources.

Knowledge, Skills & Abilities

  • Ability to demonstrate knowledge of medical terminology and community resources at City, County, State, and Federal levels.
  • Solid, in-depth knowledge of InterQual Criteria, Medicare Part A and B.
  • Must be able to utilize good judgment, demonstrate patience, and maintain a professional demeanor at all times.
  • Must be able to work in a busy and stressful environment
  • Computer skills: Word, Excel, Outlook, Electronic medical records software
  • Organizational skills and the ability to prioritize
  • Interpersonal verbal communication and advanced math skills
  • Creativity, problem analysis and decision making
  • Ability to work varied shifts
  • Strong leadership skills