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IT Desktop Support

3 months ago

Santa Fe, United States TEKsystems Full time

Description:

IT Desktop Support Contractor Santa Fe

• Day to day support of Desktop functions

• Supporting 30-50 users onsite and remote for some users.

• Knowledge of End User Support on a Microsoft Windows Network.

• Knowledge of Microsoft Windows 10 and 11.

• Knowledge of Network Printer support.

• Knowledge of Office 365 installation and configuration.

• Knowledge of Active Directory including OU’s.

• Hoping to find someone with Microsoft Azure/Entra knowledge. (we can train on this if they don’t know)

• Knowledge of any Helpdesk ticketing system.

• Keep adds move or changes updated on documents. We use Atlassian “Jira” Office Helpdesk.

• Knowledge on any type of Imaging software.

• IT person with a friendly personality that is willing explain to the users on what the fix is on the issue so that users can know how to help themselves and possibly fix the issue prior to calling the desktop team.

Skills:

Desktop, Active directory, Windows 10, Windows, Office 365, Troubleshooting, Support

Top Skills Details:

Desktop,Active directory,Windows 10,Windows,Office 365

Additional Skills & Qualifications:

• IT person with a friendly personality that is willing explain to the users on what the fix is on the issue so that users can know how to help themselves and possibly fix the issue prior to calling the desktop team.

Experience Level:

Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.