Desktop Support Technician

2 weeks ago


Santa Clara, United States Smart IT Frame LLC Full time

Role: Desktop Support Engineer - FOTS

Location: Santa Clara, CA (100% onsite from day 1)

Long Term Contract


What are the top skills required for this role?

• Desktop Support at an Enterprise level

• Data centre Knowledge and Troubleshooting skills

• Health Care / life Sciences domain Knowledge

• Excellent communication skills.


Job Description/ Responsibilities

• Previous Data Center / Computer room operational and technical experience.

o Working knowledge of how data center facilities infrastructure systems (power, cooling, security, fire-protection) work and operate to support the IT environment.

o Working knowledge of server / network systems, installation, operation, and maintenance practices.

o Working knowledge and understanding of network environments and topologies.

o Working knowledge of IT equipment and inter-connectivity to other subsystems.

• Minimum 3 years data center experience



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