Technology Support Specialist
3 months ago
Technology Support Specialist - Essex Street
Full-Time - 12 Months
35 (work hours)
APSUE Employment Opportunity
DISTINGUISHING FEATURES OF THE CLASS : The incumbent in this position is responsible for the support of computer and audio-visual software and hardware for District staff. The Director of Information and Instructional Technology exercises immediate supervision. Supervision over others is not a responsibility of this position.
TYPICAL WORK ACTIVITIES :
- Installs, upgrades, maintains, and troubleshoots stand-alone or LAN workstations and software;
- Provides phone, email and helpdesk support of software and hardware consisting of basic computer operations to District staff;
- Assists staff in the proper use of computers, printers, peripherals and audio-visual equipment;
- Enters and retrieves information in an automated information system;
- Performs related work as required.
- Good knowledge of personal computers and office equipment;
- Ability to support and maintain audio-visual equipment;
- Ability to operate personal computer and peripheral equipment;
- Ability to follow oral and written instructions;
- Ability to instruct others in the use and adaptability of personal computers and purchased software and hardware.
- Ability to work independently and also as part of a team;
- Ability to work effectively in a fast-paced environment;
- Physical condition commensurate with the demands of the position.
For assistance with the application process, please contact our Human Resources Department at humanresources@albany.k12.ny.us
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