Warranty Coordinator
4 weeks ago
SUMMARY OF POSITION:
The primary role of the Warranty Coordinator is to document and/or follow standard operating procedures, preparing reports, compiling data, analyzing data, investigating and resolving problems. Work is primarily self-directed, requiring analysis, initiative and independent judgment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Answering Home Care calls, faxes and email requests.
- Generate warranty tickets and house notes to track repair work
- Filing for Home Care and Construction Creating binders and "walk" books.
- Invoice processing for Home Care and Construction (Back Up) Homeowner reimbursements.
- HVAC Warranty Information Mailing correspondence.
- Surveys Vendor Packets CET (Customer Experience Touchpoint) distribution (with Welcome Letters as needed).
- Work Orders – Home Care & Special Projects Researching as needed.
- Archiving – Home Care & Construction Front Desk Relief; Uploading of Certificates of Occupancy and other documents.
- Scanning of plans.
- Minimum Associate’s degree or equivalent work experience
- Typically has one to three years of experience in administrative support position within a corporate setting.
- Exceptional communication skills – both written and verbal
- Good knowledge of administrative practices and procedures
- May make contact of a sensitive, complex, and sometime confidential nature both inside and outside of the company
- Professional appearance and presentation
- Strong attention to detail
- Strong organizational skills and time management skills
- Ability to establish and maintain strong relationships
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Warranty Coordinator
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Orlando, United States 4 Seasons Air Conditioning and Heating Full timeA Warranty Coordinator for HVAC (Heating, Ventilation, and Air Conditioning) is a crucial role within a company that installs or manufactures HVAC systems. The primary responsibility of a Warranty Coordinator is to manage all aspects of warranty claims and ensure that customers receive timely and satisfactory resolutions to any issues covered under warranty....
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Warranty Coordinator
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Orlando, United States 4 Seasons Air Conditioning and Heating Full timeJob DescriptionJob DescriptionA Warranty Coordinator for HVAC (Heating, Ventilation, and Air Conditioning) is a crucial role within a company that installs or manufactures HVAC systems. The primary responsibility of a Warranty Coordinator is to manage all aspects of warranty claims and ensure that customers receive timely and satisfactory resolutions to any...
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Warranty Coordinator
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