We have other current jobs related to this field that you can find below
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Contact Center Agent- Stamford Orthopedics
1 month ago
Stamford, United States Stamford Health Full timeJob DescriptionSchedule- M-F, 8am-4:30pm Under General Supervision, the Contact Center Agent will provide answering services to schedule medical appointments and/or procedures within Orthopedics. This position will act as the first "welcome" to the caller. In addition to scheduling medical appointments and/or procedures, the Contact Center Agent will also...
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Contact Center Agent- Orthopedics
1 week ago
Stamford, United States Stamford Health Full timeJob Description Stamford Health is a well-established, award winning Healthcare System with multiple locations in CT. As a new Certified Great Place to Work organization, Stamford Health understands what it takes to attract talent in order to improve our workforce and support our mission, to that end we offer: Competitive salary Sign on bonuses for...
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Contact Center Agent
3 months ago
Stamford, United States Stamford Health Full timeJob Description Stamford Health, a well-established, award winning Healthcare System with multiple locations in CT has an opportunity for Contact Center Agents. As a new Certified Great Place to Work organization, Stamford Health understands what it takes to attract talent in order to improve our workforce and support our mission, to that end we offer: ...
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Temporary LPN
2 months ago
Stamford, United States Stamford Health Full timeStamford Health, a well-established, award-winning Healthcare System with multiple locations in CT has an opportunity for a Temporary LPN for our Orthopedics practice in Stamford. As a new Certified Great Place to Work organization, Stamford Health understands what it takes to attract talent in order to improve our workforce and support our mission. JOB...
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Stamford, United States Stamford Health Full timeHarbor Point on the Long Island SoundStamford Health Medical Group is seeking a Board Certified full-time OB/GYN physician to work in a brand-new office in the Harbor Point area of Stamford. Harbor Point is an exciting new waterfront neighborhood of Stamford, along the Long Island Sound. This new office is scheduled to open in the summer of 2024. You will...
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OB/GYN in Stamford and Greenwich
1 month ago
Stamford, United States Stamford Health Full timeStamford Health Medical Group, (SHMG) a multispecialty physician group in partnership with Stamford Hospital, is currently seeking an experienced OB/GYN physician to work in our new Harbor Point office and Greenwich office. This group offers the ability to practice a full scope of obstetrics and gynecology, supported by OB/GYN residents to assist with...
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OB/GYN in Stamford and Greenwich
1 month ago
Stamford, Connecticut, United States Stamford Health Full timeStamford Health Medical Group, (SHMG) a multispecialty physician group in partnership with Stamford Hospital, is currently seeking an experienced OB/GYN physician to work in our new Harbor Point office and Greenwich office. This group offers the ability to practice a full scope of obstetrics and gynecology, supported by OB/GYN residents to assist with...
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Physician Assistant
4 weeks ago
Stamford, United States Stamford Health Full timeJob Description Stamford Hospital's Department of Orthopedic Surgery is seeking a new addition to their growing team! The Orthopedic Trauma team provides 24/7/365 coverage. Physician Assistants will provide care to patients with joint, sports medicine and spine injuries, and will perform a host of clinical and surgical duties, including but not limited to...
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Stamford, United States Stamford Health Full timeAt Stamford Health, we believe that every patient deserves compassionate, personalized care and access to the most sophisticated clinical expertise available. This commitment is reflected in everything we do, from the clinicians on our team and the way they treat patients, to the thoughtful design of our spaces. To be considered, candidate must be B/C with...
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Orthopedic Surgical Technician
5 days ago
Stamford, Connecticut, United States Stamford Health Full timeJob OverviewIncentive: $15,000 sign-on bonus Stamford Health is excited to announce a collaborative initiative with the Hospital for Special Surgery, establishing a leading-edge center for advanced orthopedic care in New England. This partnership encompasses specialized orthopedic facilities, featuring three inpatient surgical suites along with dedicated...
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Surgical Tech
3 months ago
Stamford, United States Stamford Health Full timeJob Description$15,000 sign on bonus! Hospital for Special Surgery and Stamford Hospital have entered into a unique collaboration to create the premier center for advanced orthopedics in New England. The collaboration includes dedicated orthopedics spaces, including: three inpatient operating rooms with related pre-operative and recovery space and 19...
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Stamford Health/HSS Physical Therapist
4 weeks ago
Stamford, United States Stamford Health Full timeJob DescriptionConsider joining our Stamford Health team as a Physical Therapist in this collaborating partnership with the HSS. This position will primarily focus on inpatient cases. The Physical Therapist will plan, organize, implement and document specific evaluation & treatment programs for patients of varied ages and disabilities, according to the...
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Colorectal Surgery Opportunity in Stamford CT
2 months ago
Stamford, United States Stamford Health Full timeThe Department of Surgery at Stamford Hospital is seeking an additional colorectal surgeon to join an established team of two (2). This position reports to the Chair of Surgery. There may an opportunity for a Directorship role if candidate has experience building a program. We require fellowship training and experience in robotics and inflammatory bowel...
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Pediatric Hospitalist Director
3 weeks ago
Stamford, United States Stamford Health Full timeThe Department of Pediatrics at Stamford Hospital seeks a BC F/T Pediatrics Hospitalist to lead a team of 5 pediatric hospitalists. The incoming Pediatric Hospitalist will oversee care of hospitalized pediatric patients as well as provide some Well Baby Care. Stamford Hospital has a 12-bed inpatient pediatrics unit with an average daily census of 6-7. We...
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Internal Medicine
4 weeks ago
Stamford, United States Stamford Health Full timeStamford Health Medical Group (SHMG), a multispecialty physician group in partnership with Stamford Hospital, is currently seeking a BE/BC Internist or Family Medicine physician to join a well-established internal medicine group. This opportunity is open due to retirement of one of our providers. The incoming physician will step in a very well-established...
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Internal Medicine
4 weeks ago
Stamford, Connecticut, United States Stamford Health Full timeStamford Health Medical Group (SHMG), a multispecialty physician group in partnership with Stamford Hospital, is currently seeking a BE/BC Internist or Family Medicine physician to join a well-established internal medicine group. This opportunity is open due to retirement of one of our providers. The incoming physician will step in a very well-established...
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Surgical Technologist
3 months ago
Stamford, United States Stamford Health Full timeJob Description$15,000 sign on bonus! Stamford Health is seeking a talented and experienced Surgical Technician. In this exciting role, this surgical tech will assist our surgical team by acting as the primary scrub person who handles instruments, supplies, and equipment during surgical procedures. This position is full-time, 37.5 hrs/wk. Flexible schedules...
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OB/GYN Opportunity in Harbor Point
1 month ago
Stamford, Connecticut, United States Stamford Health Full timePoint is minutes to the Stamford Transportation Center with Metro North, Amtrak and city buses and next to I-95 interstate with NY State to the west and Rhode Island to the east.Strategic AffiliationsA major teaching affiliate of Columbia University Vagelos College of Physicians and Surgeons (P&S). 100% of P&S medical students complete clinical rotations at...
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LPN - Primary Care - Stamford
3 days ago
Stamford, United States Stamford Health Full timeJob DescriptionStamford Health, a well-established, award-winning Healthcare System with multiple locations in CT has an opportunity for an LPN for our Primary Care practice in Stamford.As a new Certified Great Place to Work organization, Stamford Health understands what it takes to attract talent in order to improve our workforce and support our mission, to...
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Pediatric Hospitalist Director
1 month ago
Stamford, United States Stamford Health Full timeAbout UsAbout Stamford HealthStamford Health is a non-profit independent health care system with more than 3,800 employees committed to caring for the community through a wide range of high-quality health and wellness services. Patients and their families receive expert, compassionate care through the system's 305-bed Stamford Hospital; Stamford Health...
Contact Center Agent- Stamford Orthopedics
1 month ago
Schedule- M-F, 8am-4:30pm
Under General Supervision, the Contact Center Agent will provide answering services to schedule medical appointments and/or procedures within Orthopedics. This position will act as the first "welcome" to the caller. In addition to scheduling medical appointments and/or procedures, the Contact Center Agent will also perform duties including, but not limited to fielding patient inquires, concerns, and requests.
The Contact Center Agent will instill loyalty by anticipating patient needs, displaying genuine interest, and providing accurate and efficient service to all patient and customer callers. As appropriate, the position will elicit patient information and inquiries and follow established protocols to schedule patient medical appointments and/or procedures within the Stamford Health system. He/she will ensure that patients' needs are met and promote the optimum Patient Experience. The Contact Center Agent will establish and maintain effective relationships with patients and/or their families via active listening, empathy, rapport, courtesy, respect and professionalism.
Responsibilities
- Respond to telephone inquiries from patients, physicians, employees, and other callers regarding appointments, referrals, provider messages, and services within the Stamford Health system in accordance with established Stamford Health guidelines.
- Utilize physician protocols to schedule appointments and/or procedures and meet established Contact Center performance goals.
- Utilize Stamford Health's Healthcare systems, Contact Center applications, reference materials, and websites to enter patient information, answer patient questions, verify insurance, perform specific scheduling functions, etc.
- Complete call processing in an efficient manner; remain aware of call volumes; work as part of the team to handle the call volumes.
- During all customer interactions, display characteristics of inquiry, empathy, courtesy, and respect.
- Proactively read emails daily and keep up to date on all communications.
- Demonstrate behavior consistent with Stamford Health's mission, vision, goals, objectives, and patient care philosophy.
- Participate in multidisciplinary quality and service improvement teams as appropriate.
- Must be committed to providing excellent service to Stamford Health's customers.
- Demonstrate regular, consistent, and punctual attendance.
- Perform other duties as assigned.
- A High School diploma or an equivalent is required.
- 1 to 2 years Call Center/Customer Service experience is required, preferably within a Healthcare setting.
- Experience working within a hospital, clinic, or medical office scheduling environment is highly preferred.
