Account Manager

4 days ago


Arlington, United States Addison Group Full time

One of Addison Group's clients, a membership association, is seeking an Account Manager to join their team. The ideal candidate will have experience in communicating with and selling memberships to C-suite or board members.

Job Details:

  • Title: Senior Member Engagement Advisor (Account Manager)
  • Type: Direct Hire
  • Location: Hybrid schedule in Arlington, VA
  • Salary: 75-80k, depending on experience
  • Background Check: Yes
  • Must be fully vaccinated against COVID-19

Candidate profile and qualifications

  • Experience - 4 years with client success, account management, sales or fundraising
  • They will bring in all annual renewals and be responsible for upselling
  • Ability to develop strong relationships with a company's board of directors and C-suite executives
  • Technical Skills: Proficient in Microsoft Office Suite + Salesforce (or similar CRM)
  • Soft Skills: customer service personality, outgoing, confident
  • Education: BA/BS required

Job Duties & Responsibilities:

  • Serve as the primary contact for members throughout their journey: from onboarding, through adoption, support, expansion, and renewals.
  • Develop a trusted advisor relationship with members and communicate with C-suite or board members.
  • Engages members in substantive discussions about board challenges and identifies relevant solutions, including resources, events, and services.
  • Collaborates with the Senior Manager, Member Engagement to build a targeted account strategy and success plans.


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