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Infrastructure Administrator

2 months ago

Princeton, United States Shain Associates Full time

Requirements

Key Responsibilities

  • Build and modify systems to meet project and user requirements.
  • Provide advanced troubleshooting for applications and systems.
  • Provide Level III technical support for all IT systems.
  • Configure and tune hardware and software to ensure optimum performance and resource utilization.
  • Generate technical support documentation for systems and applications.
  • Familiar with Enterprise monitoring tools.
  • Experience debugging applications, services, and network problems.
  • Experience installing and configuring systems/software unassisted.
  • Helpful experiences: Professional experience in supporting development teams in a .NET environment.
  • Responsible for the design and delivery of complex projects focusing on Microsoft technology stack across all industry verticals to meet Chroma's technology and business needs.
  • Focus on the overall architecture design, cost effectiveness, quality of IT solution, knowledge transfer, and mentoring of the project technical team members.
  • Automation and streamlining existing processes.
  • Provide Operational Support for Infrastructure services for on and off premise systems.
  • Work on assigned Infrastructure projects and tasks.
  • Follow the change control processes and procedures.
  • Provide systems monitoring troubleshooting, and problem resolution for the Microsoft Windows Servers, Desktops, on-prem and Cloud (e.g., Azure and AWS) environments.
  • Support, develop, document, test, and implement engineering solutions.
  • Research and recommend innovative solutions and where possible automate approaches for system admin. tasks.
  • Provide technical consultation in new systems implementation, new feature or function evaluations, and enhancement of existing systems (automation).
  • The candidate is required to update/maintain all documentation and will be tasked with improving such documentation as required.
  • Maintain effective communication with the Systems Infrastructure team and management.
  • Perform server and security audits, system backup procedures, and other recovery processes in accordance with the company's disaster recovery and business continuity strategies.
  • After hours work may be necessary at times for installations, patching, upgrades, and maintenance.

Technical Profile

  • In depth knowledge of the following:
  • Microsoft Remote Desktop Services
  • Microsoft Hypervisor Virtualization
  • Firewall management and administration
  • SQL Server deployment and administration
  • Microsoft cloud-based back-office systems including Azure AD, Exchange, SharePoint/OneDrive, Security & Compliance, ATP, Intune, Teams
  • System application, systems management, and data communication including basic networking in LAN/WAN environment and remote access solutions
  • CyberSecurity
  • Information security certification (CISSP, Security+, CySA+)
  • Knowledge of NIST Cyber Security Framework and associated controls
  • Creating and modifying scripts to configure and automate common tasks with power CLI/Python and Power Shell.
  • Knowledge of networking concepts including SD-WAN, AWS Direct Connect, and Cisco Umbrella
  • Well-developed practical operating knowledge of common desktop/laptop hardware and application software specifically.
  • Windows/ Windows Server 2019
  • Active Directory
  • Group Policy
  • MS Office Suite/Office 365
  • Workstation imaging processes
  • Print services and printers

Summary

Qualifications:

Bachelor's degree and/or equivalent work experience.

  • 8+ years in a Windows environment.
  • 5 + years working with Servers, Virtualization and Storage solutions
  • Proficiency with networking, DNS, Active Directory, group policies, and user management and administration.