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Home Insurance Specialist

2 months ago

Miramar, United States McCalla Clarke Agency, LLC Full time

Part-Time Position We are looking for someone passionate about customizing and selling home insurance policies that meet the needs of our existing customers and prospects. As our next home insurance specialist, you will show our policyholders the value of being one of our customers by generating insurance quotations and providing coverage advice. You will also have the ability to sell other lines of insurance like auto, boat, motorcycle, renters, and business insurance. In addition, in this role, you will be in charge of giving current policyholders excellent customer service by resolving billing issues, amending policies, and making policy suggestions. The ideal candidate has at least six months of home insurance experience, (especially with Citizens Property Insurance Corporation), excellent communication skills, and a 440 or 220 insurance license. If this sounds like you, apply now • Great base pay + great commissions • Monthly performance-based bonuses • Work/Life balance ( predictable schedule, NO nights, NO weekends ) • Eligibility to participate in contests, promotions, and events Responsibilities: • Customize and sell home insurance policies that meet the needs of existing customers and prospects. • Assist customers in protecting other assets like their automobiles, motorcycles, boats, businesses, and much more. • Listen attentively to new and potential clients; evaluate their needs and their financial statuses; and propose ideal plan options for their unique circumstances. • Stay abreast of insurance industry protocols and policy changes to ensure fulfillment of all policy requirements, and monitor insurance claims to ensure mutual satisfaction. • Contact clients for concerns or complaints, provide appropriate solutions, and monitor the situation to make sure the issue is resolved • Apply appropriate changes to consumer policies based on the information provided • Work from our state-of-the-art office in Miramar, where all the tools you need are provided to drive sales growth by connecting with existing customers and interested prospects Wednesdays, Thursdays & Fridays, 9:00am - 5:30pm weekly. This is a part-time opportunity. Qualifications: • Hold an active 440 (Customer Service Representative) or 220 (Property & Casualty insurance license). • Has at least six months of experience writing and servicing home insurance policies in the State of Florida. • Possesses high-stress tolerance and critical thinking skills. • Receptive to coaching and feedback. • Ability to work independently and hold yourself accountable for your performance. • Basic knowledge of insurance policy procedures and schedules is preferred. • Display strong communication skills, active listening skills, and personal skills. • Prior work in a customer-facing position or customer service role is required. • Possesses basic knowledge of Microsoft Word, Excel, PowerPoint, and customer database systems. • Must have a high school diploma or GED equivalent. • Bilingual with fluency in English and Spanish is a plus. Compensation: $16 - $17 hourly

• Customize and sell home insurance policies that meet the needs of existing customers and prospects. • Assist customers in protecting other assets like their automobiles, motorcycles, boats, businesses, and much more. • Listen attentively to new and potential clients; evaluate their needs and their financial statuses; and propose ideal plan options for their unique circumstances. • Stay abreast of insurance industry protocols and policy changes to ensure fulfillment of all policy requirements, and monitor insurance claims to ensure mutual satisfaction. • Contact clients for concerns or complaints, provide appropriate solutions, and monitor the situation to make sure the issue is resolved • Apply appropriate changes to consumer policies based on the information provided • Work from our state-of-the-art office in Miramar, where all the tools you need are provided to drive sales growth by connecting with existing customers and interested prospects Wednesdays, Thursdays & Fridays, 9:00am - 5:30pm weekly. This is a part-time opportunity.