Technical Support Representative
4 days ago
Job Type
Part-time
Description
Position Summary:
The Technical Support Representative provides technical support services to troubleshoot issues related to computers, monitors, network connections, telephones, ticket scanners, and other mobile devices for event staff and other users before and during events.
Minnesota Orchestra Values:
We believe every employee is essential to the success of the organization and critical to accomplishing our mission to enrich, inspire and serve our community.
Our working relationships are based on respect for each other as individuals, confidence in one another, and a genuine desire to actively listen and collaborate with each other.
We are committed to building a diverse and inclusive organization that honors and reflects the community we serve, welcomes, and instills diversity across our ecosystem, and nurtures an equitable and inclusive culture.
Essential Functions:
Provide general technical assistance to front-of-house event staff and other users at events.
Troubleshoot and resolve issues related to:
- Box office and point of sale computers and printers
- Ticket scanners
- Digital signage
- Wireless networks
- Two-way radios
Deploy and maintain Windows workstations, including software and hardware setup, configuration, and troubleshooting.
Assist users with Microsoft Office applications and other enterprise software.
Troubleshoot issues with multi-function (scan/copy/print) devices, printers, and phones.
Confirm proper functioning and availability of technical equipment and report on malfunctioning equipment.
Maintain and update documentation on proper procedures for use and maintenance of technical equipment
Assist other IT staff with tasks and projects as needed (Zoom setup, Teams).
Requirements
• GED or equivalent and training and/or hands-on experience sufficient to perform the essential functions of the position. Demonstrated general hardware and software troubleshooting knowledge, Windows workstations and/or iOS or Android devices.
• Experience with helpdesk software or workflow processes.
• Strong customer service mindset with ability to collaborate with others to identify and solve issues while onsite with guests.
Strong written and verbal communication skills with the ability to effectively troubleshoot issues, present ideas, and solutions in a clear manner.
• Demonstrated ability to manage multiple priorities and deadlines with excellent attention to detail.
The typical workdays and hours for this position are dependent on the event schedules but typically will be 4-10pm and some weekend morning/afternoons.
EQUAL EMPLOYMENT OPPORTUNITY
The Minnesota Orchestral Association is an equal opportunity employer and complies with all applicable discrimination laws. We recruit, hire, train and promote all persons without regard to race, color, sex, religion, national origin, sexual orientation, age, disability, creed, status with regard to public assistance or any other non-job related characteristic.
Salary Description
$20/hour
-
Technical Support Representative
3 days ago
Minneapolis, United States Minnesota Orchestra Full timeJob Type Part-time Description Position Summary: The Technical Support Representative provides technical support services to troubleshoot issues related to computers, monitors, network connections, telephones, ticket scanners, and other mobile devices for event staff and other users before and during events. Minnesota Orchestra Values: We believe every...
-
Technical Product Support Representative
3 days ago
Minneapolis, United States The Toro Company Full timeWho Are We? The Toro Company is a homegrown, Minnesota-based company that has been in business since 1914. We pride ourselves on providing world-class equipment to help maintain the environment that we love, while putting an emphasis on giving back to the communities that surround us. From residential lawns and gardens, to venues such as St Andrews Links...
-
Technical Product Support Representative
4 days ago
Minneapolis, United States The Toro Company Full timeWho Are We? The Toro Company is a homegrown, Minnesota-based company that has been in business since 1914. We pride ourselves on providing world-class equipment to help maintain the environment that we love, while putting an emphasis on giving back to the communities that surround us. From residential lawns and gardens, to venues such as St Andrews Links...
-
Technical Product Support Representative
2 months ago
Minneapolis, United States The Toro Company Full timeWho Are We? The Toro Company is a homegrown, Minnesota-based company that has been in business since 1914. We pride ourselves on providing world - class equipment to help maintain the environment that we love, while putting an emphasis on giving back to the communities that surround us. From residential lawns and gardens, to venues such as St Andrews Links...
-
Technical Product Support Specialist
4 days ago
Minneapolis, Minnesota, United States The Toro Company Full timeJob Title: Technical Product Support RepresentativeWe are seeking a highly skilled Technical Product Support Representative to join our team at The Toro Company. As a Technical Product Support Representative, you will play a critical role in providing exceptional customer support and technical expertise to our customers.Key Responsibilities:Respond to and...
-
Technical Product Support Specialist
7 days ago
Minneapolis, Minnesota, United States The Toro Company Full timeJob SummaryWe are seeking a highly skilled Technical Product Support Representative to join our team at The Toro Company. As a Technical Product Support Representative, you will play a critical role in providing exceptional customer support and technical expertise to our customers.Key ResponsibilitiesRespond to and resolve technical inquiries and issues from...
-
Technical Support Specialist
5 days ago
Minneapolis, Minnesota, United States Minnesota Orchestra Full timeJob SummaryThe Minnesota Orchestra is seeking a skilled Technical Support Representative to provide technical assistance to front-of-house event staff and other users at events. This role involves troubleshooting and resolving issues related to technical equipment, deploying and maintaining Windows workstations, and assisting users with Microsoft Office...
-
Technical Support Specialist
3 weeks ago
Minneapolis, Minnesota, United States Cirtec Medical Corporation Full timeJob SummaryCirtec Medical Corporation is seeking a skilled Technical Support Analyst to join our team. As a Technical Support Analyst, you will be responsible for providing technical support to resolve Requests and Incidents reported through our Service Desk platform.Key ResponsibilitiesProvide timely response to and resolution of IT Service Desk Requests...
-
Technical Support Specialist
1 month ago
Minneapolis, United States Robins Kaplan Full time** Technical Support Specialist** **Job Category****:** Staff **Requisition Number****:** SPECI01126 Showing 1 location **Job Details** **Description** The Technical Support Specialist will provide 2nd-level technical support services to all Robins Kaplan LLP clients via email, phone, desk-side, or walk-ins. This role will be the expert in specified...
-
Technical Product Manager
3 months ago
Minneapolis, United States Technical Integrity Full timeJob DescriptionJob DescriptionTechnical Product Manager - Revenue ModelingFull-TimeOn-Site Minneapolis, MNTechnical Integrity is proud to have been retained by a premier global software engineering firm to fill a key growth role as a Technical Product Manager.Position SummaryWe are seeking a dynamic Technical Product Manager to drive the development and...
-
Technical Support Specialist
4 days ago
Minneapolis, Minnesota, United States Robins Kaplan Full timeJob Title: Technical Support SpecialistJob Summary:The Technical Support Specialist will provide expert technical support services to all Robins Kaplan LLP clients via email, phone, desk-side, or walk-ins. This role will be the expert in specified applications, hardware, and processes, ensuring clients' hardware and software are functioning properly so they...
-
Technical Project Coordinator
1 month ago
Minneapolis, Minnesota, United States C4 Technical Services Full timeTechnical Project Coordinator (M & A) Company: C4 Technical Services Oversees and orchestrates significant projects across technological and application frameworks. Develops and sustains project documentation, charters, work plans, and deliverables utilizing established Project Management methodologies and tools. Evaluates, strategizes, and implements risk...
-
Technical Product Support Specialist
2 weeks ago
Minneapolis, Minnesota, United States The Toro Company Full timeAbout the RoleWe are seeking a highly skilled Technical Product Support Representative to join our team at The Toro Company. As a key member of our support team, you will play a critical role in providing exceptional customer service and technical expertise to our customers.Key ResponsibilitiesRespond to and resolve technical inquiries and issues from...
-
Lead, Technical Support Operations
1 month ago
Minneapolis, Minnesota, United States Change, PBC Full timeAbout Change, PBC:Change, PBC is a premier technology provider dedicated to enhancing home and community-based care solutions. Our mission is to create a seamless ecosystem that connects patients, caregivers, and healthcare organizations, ensuring that individuals can thrive in their own environments.Position Overview:We are looking for a dynamic and skilled...
-
HVAC Technical Support Specialist
1 day ago
Minneapolis, Minnesota, United States Daikin Applied Full timeJoin Daikin Applied as a Technical Response Center Analyst IIMake Your Mark at the World's Largest HVAC CompanyWe are seeking a full-time Technical Response Center Analyst II to provide prompt, accurate technical advice to sales representatives, customers, and service groups regarding the application, operation, and maintenance of HVAC equipment. As a key...
-
Product Support Field Representative
2 weeks ago
Minneapolis, Minnesota, United States Doosan Bobcat Full timeJob Title: Product Support Field RepresentativeWe are seeking a highly skilled Product Support Field Representative to join our team at Doosan Bobcat. As a key member of our organization, you will provide product support and technical expertise to our customers, ensuring their success with our material handling equipment.Key Responsibilities:Provide product...
-
Technical Sales Representative
1 week ago
Minneapolis, Minnesota, United States Kao USA, Inc. Full timeTechnical Sales RepresentativeWashing Systems, LLC, a leading provider of commercial laundry detergents, is seeking a highly motivated Technical Sales Representative to join our team. As a key member of our sales team, you will be responsible for promoting and selling our full product line to existing customers, developing new sales prospects, and...
-
Product Support Field Representative
1 week ago
Minneapolis, Minnesota, United States Doosan Bobcat NA US Full timeJob Title: Product Support Field RepresentativeAt Doosan Bobcat NA US, we're committed to empowering our customers to build stronger businesses and communities. As a Product Support Field Representative, you'll play a critical role in delivering exceptional product and technical support to our customers.Key Responsibilities:Provide product support for...
-
Technical Sales Representative
3 weeks ago
Minneapolis, Minnesota, United States Gable Search Group Full timeJob Summary:Gable Search Group is seeking a highly skilled Technical Sales Representative to join our team. As a Technical Sales Representative, you will be responsible for generating and developing new accounts, as well as effectively managing existing accounts. You will be presenting to small and large audiences, including C-suite executives, production...
-
Product Support Field Representative
1 week ago
Minneapolis, Minnesota, United States Doosan Bobcat North America Full timeJob Title: Product Support Field RepresentativeAt Doosan Bobcat North America, we're committed to empowering our customers to build stronger businesses and communities. As a Product Support Field Representative, you'll play a critical role in delivering exceptional product and technical support to our customers.Key Responsibilities:Provide product support...