Front Office Assistant

2 weeks ago

Phoenix, United States Friendly House Full time
Front Office Assistant

Friendly House, Inc., is a 501(c) 3 non-profit agency located in Phoenix, Arizona whose primary function is to provide a variety of educational and social service programming aimed at addressing the needs of low-income individuals and families, vulnerable populations and diverse communities. Additionally, Friendly House operates a charter school, Academia del Pueblo, with the mission to provide an academic environment which promotes a culture of high expectations to students from diverse cultures. Friendly House was organized in 1920 as the Phoenix Americanization Committee by a group of Phoenix citizens with the assistance of the United States Department of Education. In our 100-year history, the work of Friendly House has resulted in building resilient communities that are helping to spur economic development, stabilize neighborhoods and revitalize our city.

Position Summary

Under the general supervision of the Front Office Coordinator, provides frontline reception and courteous customer service. Performs various clerical duties such as data entry and establishing/maintaining accurate records. Maintains confidentiality and student privacy rights per FERPA, updates and creates Excel spreadsheets to manage data and summary information. Handles day-to-day student outreach and enrollment and records.
Maintains student files and records required data into integrated student database. Provides routine advice, guidance and assistance to departments, staff, and to prospective and current students regarding enrollment or records and registration policies and procedures.

Position Qualifications

Job Qualifications:
  • High School Diploma or equivalent.
  • Customer service oriented
  • Ability to work with people from various backgrounds and support diverse customers.
  • Knowledge of computer software, including applications, Microsoft Office products, Internet & electronic communication (e-mail, social networking, etc.)
  • Proficient typing skills
  • Minimum 1 year experience in data entry and customer service
  • Work in a fast-paced environment
  • Attention to detail.
  • Bilingual in Spanish/English
  • Energy and enthusiasm
  • Excellent collaborator with experience working on dynamic, multicultural teams.
  • IVP Fingerprint Clearance Card or ability to obtain one.
Preferred Qualifications:
  • Associate degree or higher education
  • 2-3 years related experience in data entry and customer service.
  • Multilingual in other commonly encountered languages (i.e. Dari, Arabic, Creole, Farsi, etc.)
  • TABE 11/12 and TABE CLAS-E test proctor
  • Experience working in non-profit or client services.
Responsibilities:
  • Enter attendance in the data system and attend inbound and outbound phone calls for attendance and Outcomes
  • Enter student demographic data in State data management system.
  • Engage with walk-in clients and help provide internal Friendly House and external community resources such as: other Friendly House departments, education, workforce, job readiness assistance, support services, and connections with outside agencies.
  • Collect all support information entered in the correspondence data systems.
  • Provide information about the program and support services by phone, in person and at community events.
  • Create and keep updated adult learners' files.
  • Attend Professional Development and any other required training by Friendly House and the Arizona Department of Education
  • Keep records of phone calls, waiting list, eligibility information and other statistic and relevant information for the community and the organization
  • Assist in registrations with intake, orientation, and assessment.
  • Implement assessment process for new participants.
  • Work closely with Front Office Coordinator and Testing Specialist in scheduling progress assessments, collecting data, and data entry
  • Collaborates with the instructors and program coordinators in analyzing the program's aggregated data.
  • Assist teachers in using data to improve and guide instruction.
  • Closely collaborate with supervisors and support staff to ensure all assessments are in compliance and reflected in the data.
  • Actively participate in required ADE-AES meetings and trainings
  • Performs other duties as assigned and needed

  • Assistant Front Office Manager

    3 weeks ago

    Phoenix, United States Arizona Grand Resort & Spa Full time

    *This position is a safety-sensitive position. Under the law, safety-sensitive positions are defined as positions where the employee operates, repairs, maintains or monitors the performance or operation of a motor vehicle, equipment, machinery, or power tools. Safety-sensitive positions may also include jobs where the tasks or duties required of the employee...

  • Assistant Front Office Manager

    3 weeks ago

    Phoenix, Arizona, United States Arizona Grand Resort & Spa Full time

    *This position is a safety-sensitive position. Under the law, safety-sensitive positions are defined as positions where the employee operates, repairs, maintains or monitors the performance or operation of a motor vehicle, equipment, machinery, or power tools. Safety-sensitive positions may also include jobs where the tasks or duties required of the employee...

  • Front Office Assistant

    2 weeks ago

    Phoenix, United States Wyoming Dental Full time

    Job Description Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have: Work Life Balance 3 Weeks...

  • Dental Front Office Assistant

    2 weeks ago

    Phoenix, United States Heartland Dental Full time

    Desert Smiles Dentistry is looking for a full-time Dental Front Office Assistant to join our team. Work Schedule: Tuesday 10am-7pm, Wednesday 7am-4pm, Thursday 8am-4pm, Friday 8am-5pm Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business...

  • Dental Front Office Assistant

    3 weeks ago

    Phoenix, United States Desert Smiles Dentistry Full time

    Desert Smiles Dentistry is looking for a full-time Dental Front Office Assistant to join our team.Work Schedule: Tuesday 10am-7pm, Wednesday 7am-4pm, Thursday 8am-4pm, Friday 8am-5pm Why Heartland Dental?Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and...

  • Dental Front Office Assistant

    2 weeks ago

    Phoenix, United States Desert Smiles Dentistry Full time

    Desert Smiles Dentistry is looking for a full-time Dental Front Office Assistant to join our team.Work Schedule: Tuesday 10am-7pm, Wednesday 7am-4pm, Thursday 8am-4pm, Friday 8am-5pm Why Heartland Dental?Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and...

  • Dental Front Office Assistant

    2 weeks ago

    Phoenix, United States Desert Smiles Dentistry Full time

    Desert Smiles Dentistry is looking for a full-time Dental Front Office Assistant to join our team.Work Schedule: Tuesday 10am-7pm, Wednesday 7am-4pm, Thursday 8am-4pm, Friday 8am-5pm Why Heartland Dental?Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and...

  • Front Office Medical Assistant

    3 days ago

    Phoenix, United States Women's Health Arizona Full time

    Job DescriptionJob DescriptionDescription:As a Front Office Medical Assistant at Women's Health Arizona, you will play a crucial role in providing exceptional patient care and support to our patients, as well supporting the practice front office processes. The ideal candidate will have a strong background in women's health, excellent communication...

  • Front Office Coordinator

    2 months ago

    Phoenix, United States ACCENT Hiring Group Full time

    Job DescriptionJob DescriptionFront Office CoordinatorPhoenixImmediate HireWe seek a highly motivated and customer-focused individual to join our team as a Front Office Coordinator.Duties: opening and closing the office, greeting customers, answering phones, maintaining office equipment, meeting arrangements, conference room management, audio-visual set-up,...

  • Front Office Assistant

    4 weeks ago

    Phoenix, United States Renaissance Personnel Group Full time

    Job DescriptionJob DescriptionFront Office Assistant needed to provide administrative support for manufacturing firm with headquarters in Phoenix.   Manage the main office line, screen incoming calls as necessary and forward them to the appropriate team member.Greet visitors.Process, sort and route incoming and outgoing postal mail.Coordinate express...

  • Medical Assistant

    4 weeks ago

    Phoenix, United States NextCare Full time

    Job DescriptionJob DescriptionNextCare Introduction NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in twelve states (Arizona, Colorado, Kansas, Michigan, Missouri, New Mexico, Nebraska, North Carolina, Oklahoma, Texas,...

  • Medical Assistant

    6 days ago

    Phoenix, United States NextCare Full time

    Job DescriptionJob DescriptionNextCare Introduction NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in twelve states (Arizona, Colorado, Kansas, Michigan, Missouri, New Mexico, Nebraska, North Carolina, Oklahoma, Texas,...

  • Medical Assistant

    2 weeks ago

    Phoenix, United States NextCare Full time

    Job DescriptionJob DescriptionNextCare Introduction NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in twelve states (Arizona, Colorado, Kansas, Michigan, Missouri, New Mexico, Nebraska, North Carolina, Oklahoma, Texas,...

  • Medical Assistant

    1 month ago

    Phoenix, United States NextCare Full time

    Job DescriptionJob DescriptionNextCare Introduction NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in twelve states (Arizona, Colorado, Kansas, Michigan, Missouri, New Mexico, Nebraska, North Carolina, Oklahoma, Texas,...

  • Front Office Coordinator

    2 weeks ago

    Phoenix, Arizona, United States TFO Phoenix, Inc. Full time

    Position OverviewTFO Family Office Partners, previously known as TFO Phoenix, is a distinguished wealth management firm dedicated to serving families with excellence. We are currently in search of a Front Office Coordinator who will play a pivotal role in ensuring our operations run smoothly and efficiently.As the first point of contact for our clients and...

  • Front Office Coordinator

    2 days ago

    Phoenix, Arizona, United States Vensure Employer Solutions Full time

    We are seeking a dedicated and compassionate Front Office Administrator to join our dynamic team at Vensure Employer Solutions. Our organization prides itself on providing exceptional support services in a warm and welcoming environment. If you are passionate about patient care, detail-oriented, and eager to grow in your career, we would love to hear from...

  • Dental Front Office Assistant

    2 weeks ago

    Phoenix, AZ, United States Desert Smiles Dentistry Full time

    Desert Smiles Dentistry is looking for a full-time Dental Front Office Assistant to join our team. Work Schedule: Tuesday 10am-7pm, Wednesday 7am-4pm, Thursday 8am-4pm, Friday 8am-5pm   Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business...

  • Front Office Manager

    1 week ago

    Phoenix, United States Capital Asset Management LLC Full time

    Company DescriptionCapital Asset Management LLC specializes in commercial real estate solutions aimed at creating value for clients. Our motto “Commercial Real Estate. “Better”, reflects our commitment to continually enhance our processes and policies for optimal performance. With offices in Phoenix, Nevada, California, and Hawaii, we provide...

  • Front Office Manager

    6 days ago

    Phoenix, United States Capital Asset Management LLC Full time

    Company DescriptionCapital Asset Management LLC specializes in commercial real estate solutions aimed at creating value for clients. Our motto “Commercial Real Estate. “Better”, reflects our commitment to continually enhance our processes and policies for optimal performance. With offices in Phoenix, Nevada, California, and Hawaii, we provide...

  • Medical Front Office

    2 weeks ago

    Phoenix, United States NextCare Full time

    Job DescriptionJob DescriptionNextCare Introduction NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in twelve states (Arizona, Colorado, Kansas, Michigan, Missouri, New Mexico, Nebraska, North Carolina, Oklahoma, Texas,...