Bilingual Administrative Assistant

5 days ago


Richmond, United States EnCircle Full time

EnCircle's Transitional Foster Care program is part of our Immigration and Refugee Services division. This program is in partnership with Lutheran Immigration and Refugee Services (LIRS) and serves unaccompanied children (UC) in the custody of Office of Refugee Resettlement and are now living with foster families.
The Bilingual Administrative Assistant is primarily responsible for the overall workflow of the Transitional Foster Care program in Richmond, VA. Responsibilities include being knowledgeable about the functions of the various services and performing tasks to assure effective day to day operations. The Administrative Assistant frequently interacts with individuals both internal and external to the agency and is called upon to assist said individuals with projects and tasks as assigned.

EnCircle requires all employees be vaccinated for COVID-19. If you are hired, we will require you prove that you have received the COVID-19 vaccine or are willing to be vaccinated subject to applicable laws.

MINIMUM EDUCATION, TRAINING, REQUIREMENTS AND PREREQUISITES

  • High School diploma or equivalent.
  • Five years of experience in the area of administrative support required. Experience in a Human Services agency preferred.
  • Prior experience working with immigrant and/or refugee populations, preferred.
  • Bilingual Spanish/English required.
  • Microsoft Office proficiency.
  • Valid Virginia Driver's License and satisfactory Driving Record.
  • Exercise a high level of confidentiality.
  • Pass a criminal history screen, including state and local child protection agency registries.
  • Knowledge of business office operations and administrative clerical operations
  • Problem solving skills - ability to identify and resolve problems in a timely manner and gather and analyze information skillfully.
  • Interpersonal skills - ability to maintain confidentiality, remain open to others' ideas, and exhibit willingness to try new things.
  • Written communication skills - edits work for spelling and grammar, presents numerical data effectively and able to read and interpret written information.
  • Oral communication skills - speaks clearly and persuasively in positive or negative situations
  • Planning and organizing skills - ability to plan and organize work, use time efficiently and develop realistic action plans.
  • Quality Control - ability to demonstrate accuracy and thoroughness and monitor own work to ensure quality.
  • Adaptability - ability to adapt to changes in the work environment, manage competing demands and deal with frequent change, delays or unexpected events.
  • Dependability - consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.
  • Ability to actively promote and personally observe safety and security procedures and use equipment and materials properly.
SPECIFIC DUTIES AND RESPONSIBILITIES

Essential Functions: May be required to perform any of the following duties:
  • Open, close, and prepare office daily.
  • Greet all incoming visitors, provide requested information, and direct visitors in a courteous and professional manner.
  • Monitor and route all incoming calls.
  • Receive all written and verbal communication and respond and distribute as assigned.
  • Prepare, sort, and distribute mail and receive packages.
  • Maintain office phone tree for Emergency/Inclement Weather procedures and distribute as necessary.
  • Maintain and monitor conference room calendar and assignments of rooms.
  • Prepare general correspondence and documents as assigned.
  • Assist in compiling communication and distribute as appropriate, including mailings to state and local agencies, foster, or other external stakeholders.
  • Assist Program managers/case workers in compiling, organizing, and processing paperwork Upload and file documents in client files, including electronic records.
  • Update/Maintain spreadsheets for licensure, agency, and funding requirements (i.e.- tracking spreadsheets, client list, etc.). Communicate with appropriate staff of upcoming requirements and assist in the distribution, updating of, and processing of all identified necessary documentation within the appropriate time frame.
  • Assists manager in the creation of new forms and processes.
  • Organizes and maintains the on-call schedule and communicates schedule to staff.
  • Assist with screening applicants/volunteers/contractors, including background checks and references. Collect and gather all appropriate paperwork. Assist with arranging interviews.
  • Coordinates and schedules background checks for foster/adoptive parents, family care providers/assistants, new and current employees and assist in the quality control and completion of all necessary paperwork. Compile, review for accuracy, and mail all background paperwork to appropriate state and local offices as well as scan all appropriate paperwork to HR.
  • Coordinate orientation of new employee in assigned area, to include coordination with: Manager, IT, HR, Corporate, and Payroll. Assist supervisors and managers to train staff on the background check process.
  • Assist in maintaining files, opening and closing of files, and updating as necessary. Coordinate storage and destruction of closed files per agency policy and maintain accurate spreadsheet.
  • Purchase, inventory, and stock supplies for the office including office supplies, kitchen supplies, and cleaning supplies.
  • Oversee, upkeep, and coordinate necessary maintenance of office equipment. Maintains and monitors office contracts/memberships and other services such as shredding companies, copier/printer contracts, etc.
  • Oversee processes related to agency vehicles including distribution of vehicle keys and gas cards and assuring that vehicles receive regular maintenance and upkeep as well as maintain and monitor vehicle calendar.
  • Gather, organize, and maintain receipts for monthly credit card expense reports and submits to finance department in a timely manner. Oversees petty cash and incoming and outgoing of payments and deposits. Includes paperwork for check processing, recording of invoices, and requesting checks for vendors.
  • Process and track all vendor invoices to be paid and submit to finance department in a timely manner.
  • Helps maintain the office setting which may include serving as a liaison with real estate management firm, as assigned.
  • All other duties as assigned to include special projects.
  • Monday-Friday
Why you'll love working at enCircle:

We offer a competitive salary at $19.00 an hour plus an exceptional benefits package including:
  • Health, Dental and Vision Insurance
  • Nationwide Pet Insurance, including coverage for reptiles, birds and exotic pets
  • 401(k) and 401(k) Matching
  • Employee Assistance Program, including Access to Chaplain Services
  • Educational Assistance Program
  • STD, LTD, Life, and AD&D Insurance
  • Generous PTO and Paid Holidays
  • Retention Bonus
  • Unlimited Access to Premium Calm App for Staff plus Friends and Family
  • Early access to paid wages with Wisely ADP and Dailypay


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