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Guest Service Representative/Front Desk Clerk
4 months ago
Summary of position: The primary purpose of this position is to ensure guest satisfaction and revenue optimization through check-in, check-out and the coordination of hotel services. Responds to guest reservations requests, answers telephones and responds appropriately to requests, and handles any guest compliments or complaints and takes action deemed necessary. Also, handles cash, makes change, and balances an assigned house bank.
Qualifications:
- High school diploma or equivalent GED; prior hotel and hospitality experience preferred
- Demonstrate excellent organizational skills, communication skills, and problem-solving skills
Advancement: Most importantly, we are passionate about our people. We're not just interested in today. We also prepare our employees for the future. When you work at one of our properties, you'll be able to work your way up the ladder.
Teamwork: Experience what it feels like to be part of an empowered team. Be inspired by those around you to be your best each day.
If you like the sound of that, if you love having fun on the job and want to work with people who feel the same way, if you want a career you can count on, apply today.
Why work for NSH?
Work-Life Balance - We are committed to ensure that our team members experience the reward of hospitality, while also sustaining a routine that suits their lifestyle.
- Paid Holidays - 6 Paid Holidays after one year of service (upon hire for salaried team members)
- New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day
- Both PTO and Sick leave allows Team Members to have home life balance for any reason, such as vacation, rest and relaxation, their own or a family member's illness or health concern, personal pursuits, or any qualifying reason under applicable sick and safe time laws.
- Paid Time Off - (PTO) is available to all Team Members after one full year of service. You begin accruing from day one The amount of PTO you can accrue increases the longer you work with us.
- Sick Leave - Available for Team Members employed in Oregon or Washington after 90 days of employment.
- Bereavement
- Jury/Witness Duty
- Community Volunteer Events
- Social Event Outings
Medical & Prescription, Vision Dental
Employee Assistance Program
100% Company Paid Life Insurance
401(k) Retirement Plans
Leave of Absence
Perks - More than just a paycheck
- Team Member Travel Discounts
- Entertainment Industry Discounts
- Snack of the Month
- Monthly Team Member Recognition
- Service Recognition Awards
- Incentive Programs
- Referral Bonuses
- Direct Deposit
- Retirement Planning
- Potential for promotional opportunities to other NSH properties including Marriott, Hilton, Hyatt & IHG brands.
To learn more about our company please visit our web site at www.nwxsouthern.com
Northwest x Southern Hospitality is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, disability, religion, age, sex, veteran status, or other classifications protected by law.