Stewardship Assistant Manager

3 weeks ago

Washington, United States John F. Kennedy Center , Inc. Full time
About The Kennedy Center

"I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit." - President John F. Kennedy

The Kennedy Center is the nation's cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.

At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts.

Why Join Us

We offer a comprehensive range of benefits to all full-time employees including:
  • Staff offers for discount tickets
  • Retirement plan with organization matching (after 1 year of employment)
  • Qualifying employer for the Public Student Loan Forgiveness Program (PSLF)
  • Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA)
  • Annual Leave, Sick Leave, and Personal Days available immediately upon hire
  • 11 paid holidays per year
  • Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA
  • Flexible work arrangements
  • We like to have fun Check out the Kennedy Center National Dance Day 2023 staff video
Job Description

The Assistant Manager of Stewardship, WNO plays an important role in ensuring donors are informed and proud of the impact they make. The Assistant Manager works under the guidance of the Manager of Stewardship to execute a comprehensive, integrated individual donor stewardship and recognition program to inform, engage and delight our donors. The stewardship program will increase donor retention, engagement, and loyalty by effectively communicating both gratitude and impact while enhancing the donor experience. This position will work on the day-to-day execution of a comprehensive program that provides the Development team with the systems, processes, measures, workflows, and content to effectively steward individual donors at all levels.

Key Responsibilities
  • Help execute a comprehensive, integrated donor stewardship and recognition program within the greater membership program of the Kennedy Center, assuring that Washington National Opera (WNO) patrons receive a unique experience tailored to the culture of an opera organization.
  • Work closely with the existing stewardship and benefit structure to emphasize the benefits of involvement with the Kennedy Center and the WNO.
  • Collaborate across the Development team to help develop an annual individual donor stewardship plan, with strategic touchpoints, stewardship events, and meetings throughout the year
  • Alongside Manager, work with individual donor teams to implement and refresh acknowledgment strategies for various audiences.
  • Inventory and review solicitation, acknowledgements, stewardship, and donor recognition materials for quality and consistency. Determine gaps and lead creation of new materials in partnership with Kennedy Center Donor Communications and Stewardship team.
  • Work closely with the Manager and Development team to develop and support a strategic stewardship event strategy for the year
  • Work closely with the Kennedy Center special events team to execute all stewardship events during the season (Includes: Opening Nights, Young Artist events, Annual Dinner, etc...)
  • Other duties as assigned.
Key Qualifications
  • Bachelor's degree or applicable professional experience.
  • Minimum 2-3 years development or related experience required.
  • Working knowledge of the performing arts is preferred.
  • Superior organizational, written, and verbal communication and interpersonal skills.
  • Knowledge of and experience with donor databases to manage stewardship touchpoints, solicitation information and campaign progress. Ability to foresee fundraising opportunities and give attention to detail while at the same time focusing on the long-term perspective.
  • Experience with Tessitura is ideal.
  • Candidate must be local or willing to relocate to the DMV area.
Additional Information
  • Large, vibrant, fast-paced office that values initiative, efficiency, diversity, and teamwork.
  • Office culture encourages professional growth through internal promotion whenever possible.
  • Working outside of normal business hours (nights and weekends) can be expected from time to time
  • The noise level in the work environment is low, however attendance at major fundraising events and performances is required. In those conditions, the noise level is very loud.
  • This position is eligible for remote working arrangements.

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