Personal Commercial Lines Customer Service Representative
4 weeks ago
Benefits:
Bilingual Spanish Speaking
Full Time
Part Time
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Job Description
The Personal & Commercial Lines CSR at Sumra Agency Inc - All State Insurance Company is responsible for maintaining solid customer relationships by handling personal and commercial lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.
Benefits/Perks
Competitive Pay
Professional Development
Job Stability in a growing industry
Responsibilities
Answer customer calls and correspondence regarding new or existing insurance policies and service all claims.
Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
Set appointments and/or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
Actively solicit increases in coverage or rounding out accounts at every service contact.
Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier.
Keep informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance as well as collaboration with team members, mentor staff, and participate in meetings as needed.
Qualifications
Hold the insurance license required by your state and have a minimum of two years personal and commercial lines insurance account management experience, as well as a Bachelor’s Degree or comparable work experience.
Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills and possess excellent math and reading skills to accurately perform simple calculations.
Have the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision.
Have a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills.
Technology and Computer proficiency including agency management systems.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of the agency. All inquiries about employment at this agency should be made directly to the agency location, and not to NAPAA.
-
Norwalk, United States Sumra Agency Inc - All State Insurance Company Full timeJob DescriptionJob DescriptionBenefits:Bilingual Spanish SpeakingFull TimePart Time401(k)401(k) matchingBonus based on performanceCompetitive salaryDental insuranceHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceJob DescriptionThe Personal & Commercial Lines CSR at Sumra Agency Inc - All State Insurance Company...
-
Norwalk, United States NAPAA Full timeBenefits: 401(k) matching Bonus based on performance Health insurance Opportunity for advancement Training & development Job Description The Personal Lines CSR at Sumra Agency Inc - All State Insurance Company is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and...
-
Norwalk, United States NAPAA Full timeBenefits: 401(k) matching Bonus based on performance Health insurance Opportunity for advancement Training & development Job Description The Personal Lines CSR at Sumra Agency Inc - All State Insurance Company is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and...
-
Norwalk, United States Sumra Agency Inc - All State Insurance Company Full timeJob DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceHealth insuranceOpportunity for advancementTraining & developmentJob DescriptionThe Personal Lines CSR at Sumra Agency Inc - All State Insurance Company is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and...
-
Norwalk, United States Sumra Agency Inc - All State Insurance Company Full timeBenefits: 401(k) matching Bonus based on performance Health insurance Opportunity for advancement Training & development Job Description The Personal Lines CSR at Sumra Agency Inc - All State Insurance Company is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and...
-
Personal Lines Account Rep Bilingual Spanish
4 weeks ago
Norwalk, United States Sumra Agency Inc - All State Insurance Company Full timeJob DescriptionJob DescriptionBenefits:Bilingual Spanish401(k) matchingBonus based on performanceDental insuranceHealth insuranceOpportunity for advancementPaid time offTraining & developmentCompetitive salaryVision insurance401(k)Signing bonusJob DescriptionThe Personal & Commercial Lines CSR at Sumra Agency Inc - All State Insurance Company is responsible...
-
Personal Lines Sales Producer
4 weeks ago
Norwalk, United States Sumra Agency Inc - All State Insurance Company Full timeJob DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceCompetitive salaryDental insuranceHealth insuranceOpportunity for advancementVision insuranceJob DescriptionThe Personal Lines Producer at Sumra Agency Inc - All State Insurance Company is responsible for maintaining and maximizing profitable relationships with personal lines...
-
Customer Service Representative
2 months ago
Norwalk, United States Ritchie Bros. Auctioneers Full timeUnder the direction of the Customer Service Manager, the Customer Support Representative: Adheres to the organizations Service Level Agreement by providing timely responses to incoming customer support tickets. These tickets range from basic to mode Customer Service Representative, Customer Service, Service Manager, Representative, Retail
-
Customer Service Representative
3 weeks ago
Norwalk, United States Robert Half Full timeWe are seeking a Customer Service Representative based in Norwalk, Connecticut. This role primarily involves providing exceptional customer service and support to our customers in both Spanish and English across various communication channels. As part of our team, you will be instrumental in enhancing customer satisfaction, resolving issues, and assisting...
-
Lead Customer Service Representative
2 weeks ago
Norwalk, Connecticut, United States Limitless Management Group Full timeJoin our team of skilled Lead Customer Service Representatives! At our firm, we focus on enhancing customer loyalty through tailored campaigns. Our expertise in market dynamics and consumer engagement sets us apart as a trusted partner for technology companies nationwide. We are currently looking for a talented Customer Service Representative to join our...
-
Lead Customer Service Representative
4 weeks ago
Norwalk, United States Limitless Management Group Full timeOur firm leverages a scalable customer relations model and trains our talented Lead Customer Service Representatives to prepare, launch, and optimize every product and service campaign. Were a trusted customer acquisition partner for top-flight technology companies nationwide, and we are seeking a talented Customer Service Representative to join our growing...
-
Customer Service Representative/data Entry
7 days ago
Norwalk, United States Career Link Pros, Inc. Full timeJob Summary: We are seeking a detail-oriented and customer-focused individual to join our team as a Customer Service/Data Entry representative. In this role, you will be responsible for providing exceptional customer service and accurately entering data into our systems. **Responsibilities**: - Enter customer information and orders accurately into our...
-
Recycling Services Representative
2 weeks ago
Norwalk, United States International Paper Full time**Position Title**: Recycling Services Representative **Physical Location**: 12851 Alondra Blvd Norwalk, CA 90650 **Pay Range: $74,900-$99,800 **_*Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. This job is eligible to participate in our Sales Incentive...
-
Route Service Representative
3 weeks ago
Norwalk, United States UniFirst Full timeWhere will a UniFirst Career take you? As an industry leader in the rental, lease and sale of uniforms and facility services products, UniFirst Corporation has grown to become one of the largest companies in the garment services industry. UniFirst is recognized on the Forbes "Platinum 400 - Best Big Companies" List. With over 14,000 employee Team Partners...
-
Select Commercial Lines Account Manager
2 weeks ago
Norwalk, United States The Jonus Group Full timeJob Description Responsibilities: Assist in preparing and processing commercial insurance policies, endorsements and certificates. Gather and very accurate information from clients,underwriters, and other sources to complete insurance applications and documents. Maintain accurate and up to date client records in EPIC. Communicate professionally...
-
Customer Service Representative
3 weeks ago
Norwalk, United States HRO Inc Full timeThis office is seeking a full-time Customer Service Representative who is career minded and possesses unmatched people skills. This is an entry-level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is a new...
-
Customer Service Specialist
3 weeks ago
Norwalk, United States EVS Inc Full timeJob DescriptionJob DescriptionCustomer Service SpecialistWe are looking for a full-time employee who will provide customer service and customer support to the organization. This position will initiate and/or implement sales support action items as needed in order to ensure that an excellent external standard of service and a high level of customer...
-
Customer Support and Sales Representative
4 weeks ago
Norwalk, United States LMG Connecticut Full timeJob DescriptionJob DescriptionLimitless Management Group is based in Stamford and is looking for a Customer Support and Sales Representative. As our company expands, we are seeking a full-time candidate to help evolve our clients' sales strategy by utilizing our professional knowledge and, more importantly, our extensive experience in Business...
-
Customer Service Representative
3 weeks ago
Norwalk, United States EVS Inc Full timeJob DescriptionJob DescriptionNow accepting applications & interviewing for customer service positions with our company.Encompass Core is now hiring candidates looking for a long term career in customer service. Our clients have experienced tremendous growth and expansion with our marketing teams leading them. We are currently hiring to fill full-time...
-
Customer Service Representative
4 weeks ago
Norwalk, United States LMG Connecticut Full timeJob DescriptionJob DescriptionLimitless Management Group is a telecommunication-based consulting sales and marketing firm. We help our client’s popular, household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities.We are looking for a self-starter entry-level CSR to assist with...
