Customer Service Representative/data Entry

1 week ago


Norwalk, United States Career Link Pros, Inc. Full time

Job Summary:
We are seeking a detail-oriented and customer-focused individual to join our team as a Customer Service/Data Entry representative. In this role, you will be responsible for providing exceptional customer service and accurately entering data into our systems.

**Responsibilities**:

- Enter customer information and orders accurately into our database
- Perform outbound calls to follow up on customer inquiries or resolve any issues
- Analyze customer needs and provide appropriate solutions or recommendations
- Provide exceptional customer service by addressing customer concerns, questions, or complaints
- Collaborate with other team members to ensure efficient and effective customer service

**Requirements**:

- Excellent verbal and written communication skills in English
- Proficient in data entry with strong attention to detail
- Previous experience in customer service is preferred
- Ability to analyze situations and provide appropriate solutions
- Strong interpersonal skills with the ability to communicate effectively with customers and team members

Mon-Fri 8am to 5pm

$19-21

Pay: $19.00 - $21.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Vision insurance

Experience level:

- 2 years

Shift:

- Day shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person
- Office

Work Location: In person



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