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Customer Service Representative/data Entry
1 week ago
Job Summary:
We are seeking a detail-oriented and customer-focused individual to join our team as a Customer Service/Data Entry representative. In this role, you will be responsible for providing exceptional customer service and accurately entering data into our systems.
**Responsibilities**:
- Enter customer information and orders accurately into our database
- Perform outbound calls to follow up on customer inquiries or resolve any issues
- Analyze customer needs and provide appropriate solutions or recommendations
- Provide exceptional customer service by addressing customer concerns, questions, or complaints
- Collaborate with other team members to ensure efficient and effective customer service
**Requirements**:
- Excellent verbal and written communication skills in English
- Proficient in data entry with strong attention to detail
- Previous experience in customer service is preferred
- Ability to analyze situations and provide appropriate solutions
- Strong interpersonal skills with the ability to communicate effectively with customers and team members
Mon-Fri 8am to 5pm
$19-21
Pay: $19.00 - $21.00 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Experience level:
- 2 years
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Work Location: In person
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