Lead Customer Service Representative

7 days ago


Norwalk, Connecticut, United States Limitless Management Group Full time

Join our team of skilled Lead Customer Service Representatives At our firm, we focus on enhancing customer loyalty through tailored campaigns. Our expertise in market dynamics and consumer engagement sets us apart as a trusted partner for technology companies nationwide. We are currently looking for a talented Customer Service Representative to join our growing team.

Job Title: Lead Customer Service Representative

  • Listen, understand, and take quick action. Customers just want someone to listen and help solve their problems - you'll do both.
  • Assist customers in selecting the best products and services for their technology and communications goals and help set up their accounts.
  • Handle upgrades, downgrades, new product purchases, and ensure efficient delivery and installation.
  • Maintain excellent time management and provide professional customer service at all times, balancing multiple projects and responsibilities.
  • Participate in continuous professional development training and enjoy a dynamic team-based company culture.


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