User Experience Researcher

1 week ago

Chicago, United States WunderLand Group Full time
Time to join a fast-growing consumer retail brand that offers a variety of services to consumers, including pharma, food&bev, home care supplies, package goods, and much more.

Hybrid, 40 hour per week contract role, with health, vision, dental and 401k elgibility.

Below is some of what you'll do--

* Manage all aspects of generative and evaluative design research including planning, execution, and delivery of results

* Translate user behaviors and research findings into clear insights and actionable recommendations, opportunities and guiding principles

* Work collaboratively across teams, actively drive engagement in research and promote adoption of research insights

* Partner with designers to ensure that user goals, needs and expectations are met by helping to improve processes, clarity of content, and functionality across experiences

* Evangelize research best practices and Design Thinking methodology, including communication to cross-functional project teams and senior-level stakeholders

* Contribute to the development and ongoing and evolution of research and testing approaches, methods and timelines

* Assist in managing usability lab operations, including system operation and participant recruiting/scheduling

* Contribute to ongoing knowledge management and cataloging of research and insights into a sharable, searchable database/library

Some of What You'll Bring to the Table in Terms of Requirements:

* 10+ years of experience conducting qualitative user research

* Experience in the digital space; experience with store-based research and/or employee tools is a definite plus

* Excellent communication and interpersonal skills

* Experience with analyzing and reporting data to identify issues, trends, or exceptions to drive improvement of results and find solutions

* Experience identifying operational issues and recommending and implementing strategies to resolve problems

* Experience building relationships with internal/external partners, and collaboratively within and across disciplines

* Experience adapting to changes related to project needs and scope

* Experience utilizing critical thinking, analysis and creative problem-solving skills

* Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates

. Education/Experience: *Bachelor's degree. *10+ years related experience.

Can pay in the range of $55-65/hourly on W2.

#LI-BEAT

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