Help Desk Systems Specialist
1 month ago
Feel good about where you work and what you do
We are Aspire Living & Learning, a non-profit human services agency making a meaningful difference in the lives of adults and children with autism and other disabilities.
Aspire Living & Learning is currently seeking a a Help Desk Systems Specialist to ensure the smooth operation and security of our computer network, hardware, and software. This role involves providing remote technical support, troubleshooting services, and user training while maintaining a secure IT environment. The position offers a hybrid work arrangement, allowing flexibility between remote work, on-site support, and office-based tasks.
Key Responsibilities:
- Respond promptly to user inquiries and technical issues, offering efficient solutions and temporary fixes when necessary.
- Provide training and support to users on standard software applications and hardware, both individually and in group settings.
- Collaborate with department staff and vendors to diagnose and resolve software and data-related issues.
- Install, configure, troubleshoot, and support PC hardware, software, and peripherals.
- Manage Information Systems projects, including needs assessments, research, and evaluation.
- Generate activity and project status reports as required.
- Associate degree in computer engineering or relevant field, or equivalent experience.
- 2+ years of experience in user support with a focus on customer service.
- Proficiency with Windows, iOS, and OSX operating systems.
- 1+ years of experience in cloud computing, specifically Microsoft Azure.
- 2+ years of experience working with PC hardware, operations, and configuration.
- Knowledge of computer network operating systems, internet technologies, and troubleshooting methods.
- Familiarity with training and instruction techniques in a professional environment.
- Professional office environment with hybrid work arrangements.
- Occasional travel to group homes and state offices may be required.
- Ability to lift/carry up to 10 pounds and perform various physical tasks.
- Routine use of standard office equipment such as computers, phones, and audio/visual equipment.
- Full health, dental, and vision insurance
- Flexible Spending Account (FSA) for medical and dependent care
- 403(b) retirement plan and employer matching contribution
- Paid sick and personal days
- Focus on ongoing professional development
- Opportunities for advancement - many of our employees have 20+ years of tenure and hold leadership positions after joining us as Direct Support Professionals
- Life insurance (equal to twice your salary)
- Short and long-term disability
If you want to join us in making a difference and positively impact the lives of others while charting your own path of development, then we at the Aspire team would love to hear from you.
From $55,000
Aspire Living & Learning believes it must play an active role in creating a community of employees that is diverse, inclusive and equitable. Our work benefits greatly from the contributions of people of color, people from working class backgrounds, women, LGBTQ people, and individuals with disabilities. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.
We have other current jobs related to this field that you can find below
-
Mortgage Lock Desk and QC Coordinator
1 week ago
Leominster, United States Fidelity Co-Operative Bank Full timeJob DescriptionJob DescriptionDescription:****This is a hybrid role with 3 days onsite per week. This is not a full remote role. ****POSITION OVERVIEW: The Mortgage Lock Desk and QC Coordinator plays a vital role within Loan Servicing, performing a variety of quality control and pre-closing secondary market duties. Under the supervision of the Loan...
-
IT Specialist
2 weeks ago
Leominster, United States F&M Tool and Plastics Full timeJob Overview: **Duties**: - Install and configure computer hardware, software, systems, networks, printers, and scanners - Monitor and maintain computer systems and networks - Respond to IT issues; provide technical support across the company - Set up accounts for new users; manage user access control - Troubleshoot system and network problems; diagnose and...
-
IT Specialist
3 weeks ago
Leominster, United States F&M Tool and Plastics Full timeJob DescriptionJob DescriptionOverview:We are seeking a skilled IT Specialist to join our team. The ideal candidate will have a strong background in computer hardware, networking, and providing excellent customer service.Duties:- Install and configure computer hardware, software, systems, networks, printers, and scanners- Monitor and maintain computer...
-
Medical Front Desk Receptionist
4 weeks ago
Leominster, United States Vascular Care Group Full time**Medical Front Desk Receptionist (Leominster)** at The Vascular Care Group Leominster, Massachusetts, United States Overview The role of the medical front desk is generally responsible for supporting the administrative activities of the facility. Reception will maintain the organization of the office, support the Office Manager, and ensure the warm and...
-
Developmental Specialist
4 weeks ago
Leominster, United States Venture Community Services Full time**Sign on Bonus! Paid Training!** **Part time Schedule: Monday - **Friday 8:30 am-2:30pm Also looking to hire staff with variable availability for day shifts during the weekdays. **No nights, no weekends!** **Pay: $16 per hour - Paid training provided by Venture!** **Sign On Bonus: $1000 for Full Time and $500 for Part Time employees** Do you want to...
-
Learning & Development Specialist
3 weeks ago
Leominster, United States Leominster Credit Union Full timeDescription: The Learning & Development Specialist evaluates, coordinates and delivers a comprehensive range of training and educational programs in conformance with established Credit Union policies and procedures. The Learning & Development Specialist conducts training sessions and ensures the ongoing development of employees to include technical, product...
-
Customer Experience Specialist
4 weeks ago
Leominster, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Recruiting Specialist
2 weeks ago
Leominster, United States Associated Home Care Full timeJob DescriptionJob DescriptionLooking for a Rock-star to join the growing Recruitment Team! Associated Home Care is a recently acquired HouseWorks, LLC Company and together we are embarking on a journey to engage Home Health Aides and become the differentiator in the Home Care space.Job SummaryThe Recruiting Specialist is responsible for processing all...
-
Leominster, United States Mount Wachusett Community College Full time**Location**:Leominster, MA **Category**:Professional (Staff Member) **Posted On**:Wed Jun 19 2024 **General Statement of Duties**: The MassLINKS Disability Services Specialist is responsible for Disability Support Services program administration for the MassLINKS Adult Education Online Academy at MWCC- an exciting partnership between the Adult and Community...
-
Float Patient Service Specialist
4 days ago
Leominster, United States Optum Full timeOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...
-
Recovery Specialist
4 weeks ago
Leominster, United States Catholic Charities Diocese Of Worcester Inc Full timeThe Women's Recovery Program provides a voluntary, 3-6 month women's residential program for the treatment of a substance use disorder and co-occurring enhanced disorder(s). Referrals are provided through various treatment facilities and hospital units throughout the Commonwealth of Massachusetts. The women will have access to registered nurses and on-site...
-
Recovery Specialist
4 weeks ago
Leominster, United States Catholic Charities Diocese Of Worcester Inc Full timeJob DescriptionJob DescriptionDescription:The Women’s Recovery Program provides a voluntary, 3-6 month women’s residential program for the treatment of a substance use disorder and co-occurring enhanced disorder(s). Referrals are provided through various treatment facilities and hospital units throughout the Commonwealth of Massachusetts. The women will...
-
Leominster, United States UMass Memorial Health Care Full timeAre you a current UMass Memorial Health caregiver? CLICK HERE to apply through your Workday account. Schedule Details: Monday through Friday, Weekends (Saturday and Sunday) Scheduled Hours: variable Shift: 4 - Mixed Shift, 8 Hours (United States of America) Hours: 40 This position may have a signing bonus available a member of the Recruitment Team...
-
Leominster, Massachusetts, United States UnitedHealth Group Full timeOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...
-
Guest Service Agent
2 weeks ago
Leominster, United States DoubleTree by Hilton Leominster Full timeWe are excited to post for a Full Time Guest Service Associates at the DoubleTree by Hilton, Leominster, managed by Emerald Hospitality Associates, Inc. Emerald Hospitality is a management company that has a proven track record with award winning hotels throughout its portfolio. Although each of the hotels are unique, they are all managed by 4 core...
-
Receiving Specialist
5 days ago
Leominster, United States Orbia Full timeOrbia Advance Corporation is a Purpose-led company with big aspirations. We are out to advance life around the world while maximizing value to our shareholders, customers and employees. The Company is passionate about the topics that define how people will live and thrive tomorrow: the future of cities, buildings, agriculture, and materials. Orbia Advance...
-
Receiving Specialist
3 days ago
Leominster, United States TransForce Full timeOrbia Advance Corporation is a Purpose-led company with big aspirations. We are out to advance life around the world while maximizing value to our shareholders, customers and employees. The Company is passionate about the topics that define how people will live and thrive tomorrow: the future of cities, buildings, agriculture, and materials. Orbia Advance...
-
Early Education Specialist
1 month ago
Leominster, United States Kaleidoscope ABA Full timeBehavior Therapist (BT)Welcome to Kaleidoscope ABA Therapy, where your passion for making a difference takes center stage! We are on the lookout for dynamic and compassionate Behavior Therapists to join our dedicated team and be part of a transformative journey.Are you ready to unlock the extraordinary potential within each individual? As a Behavior...
-
Leominster, United States UnitedHealth Group Full timeOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...
-
Project Specialist
3 weeks ago
Leominster, United States F&M Tool and Plastics Full timeJob DescriptionJob DescriptionCompany Overview:F&M Tool & Plastic designs and manufactures industry leading storage containers for the consumer housewares market. Founded in 1974, we pride ourselves on taking care of our customers and providing USA made high-end products like the Bella Storage Solution™ collection, the highly durable NO!break...