Customer Account Specialist

1 month ago


New Albany, United States TriMas Corporation Full time

The Customer Account Specialist is the central point of contact for external Customers and the Rieke organization. They are the Voice of Rieke. The Specialist is self-motivated, self-directed and will excel at the responsibilities outlined below. The Customer Account Specialist takes the lead on customer purchase orders and initiatives for each assigned account and communicates customer-specific expectations with cross department resources (i.e engineering, production and quality). This will include order management, standard quoting, logistics/supply chain, and invoicing for each unique customer. The Customer Account Specialist ensures the infrastructure is in place with meeting preferably exceeding the customer expectations. This position requires the ability to resolve difficult and complex issues and to work with cross-functional departments.



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