Help Desk Support Technician

15 hours ago

Jackson, United States Edward Jones Full time
Role: Help Desk Support Technician

Location : 550 High Street, Walter Sillers Building, Jackson, MS 39201

Duration: 12 months contract

  • Candidate Will be responsible for troubleshooting very basic technical issues and responding to communications from Medicaid.
  • clients either via telephone or email in a timely manner. These technical issues will be mainly related to the MS.
  • Medicaid Self Service Portal (SSP) as well as other duties as assigned.


NOT be presented to the manager for consideration.

-1 year proficiency on a Windows PC

-demonstrated ability to be organized

-demonstrated ability to multitask

-demonstrated ability to problem-solve

-English must be the primary language of the contractor

-1 year of customer service experience

-1 year experience working on a help desk, or more specifically experience with system access technical issues

-Experience with Medicaid Eligibility

  • Help Desk Technician

    1 day ago

    Jackson, United States ResolveTech Solutions Inc. Full time

    One of our Direct client is looking for Help Desk TechnicianRole : Help Desk TechnicianLocation : Jackson, MSOnsite jobMinimum of 3 years of experience performing help desk duties and supporting Windows 10 and 11 operating systems.This Help Desk Technician will provide essential technical support and assistance to end-users, ensuring the smooth operation of...

  • Help desk technicians

    1 week ago

    Jackson, United States Lorven Technologies Full time

    Role: Help desk technicians Location: Onsite Required at 750 North State St. Jackson, MS 39202 Contract Position Job Description: Description of the job functions the contractor will be expected to perform. This Help Desk Technician will provide essential technical support and assistance to end-users, ensuring the smooth operation of systems, software,...

  • Help Desk Technician

    1 week ago

    Jackson, United States SageBeans RPO Full time

    Title: Help Desk TechnicianLocation: Jackson, MSContractDescription:This Help Desk Technician will provide essential technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware. This role involves responding to user inquiries, diagnosing issues, and offering solutions to users at the office. The technician...

  • Help Desk Technician

    1 week ago

    jackson, United States SageBeans RPO Full time

    Title: Help Desk TechnicianLocation: Jackson, MSContractDescription:This Help Desk Technician will provide essential technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware. This role involves responding to user inquiries, diagnosing issues, and offering solutions to users at the office. The technician...

  • Help Desk Technician

    1 week ago

    Jackson, United States SageBeans RPO Full time

    Title: Help Desk TechnicianLocation: Jackson, MSContractDescription:This Help Desk Technician will provide essential technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware. This role involves responding to user inquiries, diagnosing issues, and offering solutions to users at the office. The technician...

  • Help desk technicians

    1 week ago

    Jackson, United States Lorven Technologies Full time

    Role: Help desk technicians Location: Onsite Required at 750 North State St. Jackson, MS 39202 Contract Position Job Description: Description of the job functions the contractor will be expected to perform. This Help Desk Technician will provide essential technical support and assistance to end-users, ensuring the smooth operation of systems, software,...

  • Help Desk Support Specialist

    5 days ago

    Jackson, Mississippi, United States SageBeans RPO Full time

    Job Title: Help Desk TechnicianJob Summary:We are seeking a skilled Help Desk Technician to join our team at SageBeans RPO. As a Help Desk Technician, you will provide technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware.Key Responsibilities:Respond to user inquiries and diagnose issues related to...

  • Help Desk Support Specialist

    1 week ago

    Jackson, Mississippi, United States SageBeans RPO Full time

    Job Title: Help Desk TechnicianLocation: RemoteJob Type: ContractDescription:This Help Desk Technician will provide technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware.The technician will troubleshoot problems related to network connectivity, system performance, software applications, and other...

  • Help Desk Technician

    2 weeks ago

    Jackson, Mississippi, United States Novalink Solutions LLC Full time

    Job SummaryWe are seeking a skilled Help Desk Technician to join our team at Novalink Solutions LLC. As a Help Desk Technician, you will provide technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware.Key ResponsibilitiesRespond to user inquiries and diagnose issues related to network connectivity,...

  • Help Desk Technician

    1 week ago

    Jackson, United States Hire IT People, Inc Full time

    JOB DESCRIPTION:This Help Desk Technician will provide essential technical support and assistance to end-users, ensuring the smoothoperation of systems, software, and hardware. This role involves responding to user inquiries, diagnosing issues, andoffering solutions to users at the office or working remotely. The technician will troubleshoot problems related...

  • Help Desk Technician

    1 week ago

    Jackson, United States Hire IT People, Inc Full time

    JOB DESCRIPTION:This Help Desk Technician will provide essential technical support and assistance to end-users, ensuring the smoothoperation of systems, software, and hardware. This role involves responding to user inquiries, diagnosing issues, andoffering solutions to users at the office or working remotely. The technician will troubleshoot problems related...

  • Help Desk Technician

    1 week ago

    jackson, United States Hire IT People, Inc Full time

    JOB DESCRIPTION:This Help Desk Technician will provide essential technical support and assistance to end-users, ensuring the smoothoperation of systems, software, and hardware. This role involves responding to user inquiries, diagnosing issues, andoffering solutions to users at the office or working remotely. The technician will troubleshoot problems related...

  • Help Desk Support Specialist

    2 weeks ago

    Jackson, Mississippi, United States InnovitUSA Full time

    Job DescriptionHelp Desk TechnicianJob SummaryInnovitUSA is seeking a skilled Help Desk Technician to provide technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware.Key ResponsibilitiesRespond to user inquiries, diagnose issues, and offer solutions to users at the office or working...

  • Senior Help Desk Technician

    1 week ago

    Jackson, United States Resolve Tech Solutions Full time

    One of our Direct clients is looking for a Help Desk TechnicianRole: Help Desk TechnicianLocation: Jackson, MSOnsite jobMinimum of 3 years of experience performing help desk duties and supporting Windows 10 and 11 operating systems.This Help Desk Technician will provide essential technical support and assistance to end-users, ensuring the smooth operation of...

  • Senior Help Desk Technician

    1 week ago

    jackson, United States Resolve Tech Solutions Full time

    One of our Direct clients is looking for a Help Desk TechnicianRole: Help Desk TechnicianLocation: Jackson, MSOnsite jobMinimum of 3 years of experience performing help desk duties and supporting Windows 10 and 11 operating systems.This Help Desk Technician will provide essential technical support and assistance to end-users, ensuring the smooth operation of...

  • Senior Help Desk Technician

    1 week ago

    Jackson, United States Resolve Tech Solutions Full time

    One of our Direct clients is looking for a Help Desk TechnicianRole: Help Desk TechnicianLocation: Jackson, MSOnsite jobMinimum of 3 years of experience performing help desk duties and supporting Windows 10 and 11 operating systems.This Help Desk Technician will provide essential technical support and assistance to end-users, ensuring the smooth operation of...

  • Help Desk Technician

    1 week ago

    jackson, United States Randstad Digital Full time

    This is a 100% onsite position in Jackson, MS on Monday-Friday from 8:00am - 5:00pm. The Help Desk Technician will provide essential technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware. This role involves responding to user inquiries, diagnosing issues, and offering solutions to users at the office...

  • Help Desk Technician

    1 week ago

    Jackson, United States Randstad Digital Full time

    This is a 100% onsite position in Jackson, MS on Monday-Friday from 8:00am - 5:00pm. The Help Desk Technician will provide essential technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware. This role involves responding to user inquiries, diagnosing issues, and offering solutions to users at the office...

  • Help Desk Technician

    1 day ago

    Jackson, United States Randstad Digital Full time

    This is a 100% onsite position in Jackson, MS on Monday-Friday from 8:00am - 5:00pm. The Help Desk Technician will provide essential technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware. This role involves responding to user inquiries, diagnosing issues, and offering solutions to users at the office...

  • Help Desk Support Specialist

    2 weeks ago

    Jackson, Mississippi, United States S R INTERNATIONAL INC Full time

    Job SummaryWe are seeking a highly skilled Help Desk Technician to join our team at S R INTERNATIONAL INC. As a Help Desk Technician, you will be responsible for providing technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware.Key ResponsibilitiesRespond to user inquiries and diagnose issues related to...