Senior Help Desk Technician

3 days ago

Jackson, United States Resolve Tech Solutions Full time

One of our Direct clients is looking for a Help Desk Technician


Role: Help Desk Technician

Location: Jackson, MS

Onsite job

Minimum of 3 years of experience performing help desk duties and supporting Windows 10 and 11 operating systems.

This Help Desk Technician will provide essential technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware. This role involves responding to user inquiries, diagnosing issues, and offering solutions to users at the office or working remotely. The technician will troubleshoot problems related to

network connectivity, system performance, software applications, and other IT-related matters. Common tasks will include imaging PCs, issuing equipment to client employees, providing user support for internal applications, providing assistance with mobile and VoIP phones, and general troubleshooting of user reported hardware/software issues. Technician is responsible for logging and tracking issues through an ITSM ticketing system and escalating more

complex problems to higher-level IT staff when necessary. Additionally, the technician may assist in setting up new equipment, managing inventory, managing user accounts, maintaining documentation, and similar tasks as requested.

Strong communication skills, technical proficiency, and a customer-service mindset are essential for success in this role. The technician ensures that all user issues are resolved promptly and efficiently, helping to minimize downtime and maintain productivity

  • Senior Help Desk Technician

    2 days ago

    Jackson, United States Resolve Tech Solutions Full time

    One of our Direct clients is looking for a Help Desk TechnicianRole: Help Desk TechnicianLocation: Jackson, MSOnsite jobMinimum of 3 years of experience performing help desk duties and supporting Windows 10 and 11 operating systems.This Help Desk Technician will provide essential technical support and assistance to end-users, ensuring the smooth operation of...

  • Senior Help Desk Technician

    2 days ago

    jackson, United States Resolve Tech Solutions Full time

    One of our Direct clients is looking for a Help Desk TechnicianRole: Help Desk TechnicianLocation: Jackson, MSOnsite jobMinimum of 3 years of experience performing help desk duties and supporting Windows 10 and 11 operating systems.This Help Desk Technician will provide essential technical support and assistance to end-users, ensuring the smooth operation of...

  • Help Desk Technician

    3 days ago

    Jackson, United States SageBeans RPO Full time

    Title: Help Desk TechnicianLocation: Jackson, MSContractDescription:This Help Desk Technician will provide essential technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware. This role involves responding to user inquiries, diagnosing issues, and offering solutions to users at the office. The technician...

  • Help Desk Technician

    3 days ago

    jackson, United States SageBeans RPO Full time

    Title: Help Desk TechnicianLocation: Jackson, MSContractDescription:This Help Desk Technician will provide essential technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware. This role involves responding to user inquiries, diagnosing issues, and offering solutions to users at the office. The technician...

  • Help Desk Technician

    3 days ago

    Jackson, United States SageBeans RPO Full time

    Title: Help Desk TechnicianLocation: Jackson, MSContractDescription:This Help Desk Technician will provide essential technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware. This role involves responding to user inquiries, diagnosing issues, and offering solutions to users at the office. The technician...

  • Help desk technicians

    2 days ago

    Jackson, United States Lorven Technologies Full time

    Role: Help desk technicians Location: Onsite Required at 750 North State St. Jackson, MS 39202 Contract Position Job Description: Description of the job functions the contractor will be expected to perform. This Help Desk Technician will provide essential technical support and assistance to end-users, ensuring the smooth operation of systems, software,...

  • Help desk technicians

    1 day ago

    Jackson, United States Lorven Technologies Full time

    Role: Help desk technicians Location: Onsite Required at 750 North State St. Jackson, MS 39202 Contract Position Job Description: Description of the job functions the contractor will be expected to perform. This Help Desk Technician will provide essential technical support and assistance to end-users, ensuring the smooth operation of systems, software,...

  • Help Desk Technician

    1 week ago

    Jackson, Mississippi, United States Novalink Solutions LLC Full time

    Job SummaryWe are seeking a skilled Help Desk Technician to join our team at Novalink Solutions LLC. As a Help Desk Technician, you will provide technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware.Key ResponsibilitiesRespond to user inquiries and diagnose issues related to network connectivity,...

  • Help Desk Technician

    3 days ago

    Jackson, United States Hire IT People, Inc Full time

    JOB DESCRIPTION:This Help Desk Technician will provide essential technical support and assistance to end-users, ensuring the smoothoperation of systems, software, and hardware. This role involves responding to user inquiries, diagnosing issues, andoffering solutions to users at the office or working remotely. The technician will troubleshoot problems related...

  • Help Desk Technician

    3 days ago

    jackson, United States Hire IT People, Inc Full time

    JOB DESCRIPTION:This Help Desk Technician will provide essential technical support and assistance to end-users, ensuring the smoothoperation of systems, software, and hardware. This role involves responding to user inquiries, diagnosing issues, andoffering solutions to users at the office or working remotely. The technician will troubleshoot problems related...

  • Help Desk Technician

    3 days ago

    Jackson, United States Hire IT People, Inc Full time

    JOB DESCRIPTION:This Help Desk Technician will provide essential technical support and assistance to end-users, ensuring the smoothoperation of systems, software, and hardware. This role involves responding to user inquiries, diagnosing issues, andoffering solutions to users at the office or working remotely. The technician will troubleshoot problems related...

  • Help Desk Technician

    3 days ago

    Jackson, United States Randstad Digital Full time

    This is a 100% onsite position in Jackson, MS on Monday-Friday from 8:00am - 5:00pm. The Help Desk Technician will provide essential technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware. This role involves responding to user inquiries, diagnosing issues, and offering solutions to users at the office...

  • Help Desk Technician

    3 days ago

    jackson, United States Randstad Digital Full time

    This is a 100% onsite position in Jackson, MS on Monday-Friday from 8:00am - 5:00pm. The Help Desk Technician will provide essential technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware. This role involves responding to user inquiries, diagnosing issues, and offering solutions to users at the office...

  • Help Desk Technician

    2 days ago

    Jackson, Mississippi, United States Zolon Tech Inc. Full time

    Job Title: Helpdesk - Helpdesk TechJob Summary:We are seeking a skilled Help Desk Technician to provide technical support and assistance to our end-users. The successful candidate will troubleshoot problems related to network connectivity, system performance, software applications, and other IT-related matters.Key Responsibilities:Imaging PCs and issuing...

  • Help Desk Support Specialist

    2 days ago

    Jackson, Mississippi, United States SageBeans RPO Full time

    Job Title: Help Desk TechnicianLocation: RemoteJob Type: ContractDescription:This Help Desk Technician will provide technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware.The technician will troubleshoot problems related to network connectivity, system performance, software applications, and other...

  • Help Desk Support Specialist

    5 days ago

    Jackson, Mississippi, United States InnovitUSA Full time

    Job DescriptionHelp Desk TechnicianJob SummaryInnovitUSA is seeking a skilled Help Desk Technician to provide technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware.Key ResponsibilitiesRespond to user inquiries, diagnose issues, and offer solutions to users at the office or working...

  • Help Desk Specialist

    5 days ago

    Jackson, Mississippi, United States Elegant Enterprise- Wide Solutions Inc Full time

    Job OpportunityWe are seeking a skilled Help Desk Technician to join our team at Elegant Enterprise-Wide Solutions Inc.Key Responsibilities:Provide technical support for Windows 10 and 11 operating systemsAssist with troubleshooting and resolving hardware and software issuesCollaborate with internal teams to ensure seamless IT service...

  • Help Desk Support Specialist

    5 days ago

    Jackson, Mississippi, United States S R INTERNATIONAL INC Full time

    Job SummaryWe are seeking a highly skilled Help Desk Technician to join our team at S R INTERNATIONAL INC. As a Help Desk Technician, you will be responsible for providing technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware.Key ResponsibilitiesRespond to user inquiries and diagnose issues related to...

  • Help Desk Support Specialist

    3 days ago

    Jackson, United States RICEFW Technologies Inc Full time

    Note: it is 100% Onsite role, No remote option.Role: HelpDesk TechnicianPosition Description and Job Skill SetDescription of the job functions the contractor will be expected to perform.This Help Desk Technician will provide essential technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware. This role...

  • Help Desk Support Specialist

    3 days ago

    Jackson, United States RICEFW Technologies Inc Full time

    Note: it is 100% Onsite role, No remote option.Role: HelpDesk TechnicianPosition Description and Job Skill SetDescription of the job functions the contractor will be expected to perform.This Help Desk Technician will provide essential technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware. This role...