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Office Administrator

4 months ago

Greenville, United States Medical Billing Center Inc Full time
Company Story

The Medical Billing Center provides billing and collection services for Physical Therapy, Occupational and Speech Therapy. We are in Greenville, SC and our staff of approximately 80 serve clients nationwide. Medical Billing Center is a company focused on optimizing client value and relationships through efficient and effective billing and collections.

Job Overview & Work Site

Position Summary:

The role of Office Administrator involves coordination of internal teams to allow departments to work efficiently and to foster a positive culture of alignment to ensure smooth operations within the office. This includes office supplies, handling correspondence, scheduling meetings, contributing to the office budget, maintaining records, and supporting staff with various administrative needs. You will also be responsible for managing office facilities, payables, coordinating with vendors, and implementing office policies and procedures. Additionally, you will assist with HR-related tasks such as onboarding new employees, annual goal setting and reviews and maintaining employee records.

Position Responsibilities:
  • Coordinate new employee onboarding to include workspace set up and access with IT department.
  • Support recruiting efforts with iCIMS platform management.
  • Coordinate employees' new hire and termination paperwork.
  • Track and coordinate existing staff annual goal setting and reviews with department supervisor.
  • Serve as onsite HR contact and liaison with corporate HR and MBC leadership to facilitate clarification of employee needs or connect employees to corporate HR department as needed.
  • Contribute to positive work culture through various strategies and coordination of employee recognition and staff events.
  • Oversees property management to include building and maintenance.
  • Coordinates payables from vendors to Corp accounts payable.
  • Audits practice management, IT, phone and other various invoices for accuracy.
  • Maintain Paylocity to include internal team updates and time clock issues.
  • Participates in employee and supervisor HR conversations as necessary to include job performance, attendance or behavioral issues.
  • Maintains the master employee spreadsheet.
  • Organize and serve as secretary for weekly, monthly, and quarterly team meetings.
  • Flexibility to accept and learn new tasks as needed for identified growth and development opportunities.
  • Report directly to the CEO.
Benefits

Benefits for Full-Time Employees include but are not limited to:
  • Medical/Dental/Vision insurance
  • 401K with 50% employer match up to 6% per check
  • Paid holidays
  • Paid time off
  • Full-time benefit options start at 30 hours per week
  • Company-paid employee life insurance
  • Voluntary life insurance options
  • Short and long-term disability options
  • Employee assistance program (including mental health services)
License & Experience

Essential Skills and Experience:
  • Previous Administrative experience preferred.
  • Previous managerial experience includes HR related tasks.
  • Strong telephone, interpersonal and customer service skills.
  • Positive, professional, and team-oriented personality and appearance.
  • Ability to adapt quickly to changing priorities, workflows and environments.
  • High level of detail and organizational skills.
  • Strong verbal and written communication skills.
  • Ability to communicate in a calm, orderly, non-threatening manner.
  • Ability to work with interruptions and to manage multiple priorities.
  • Stable work history: regular and sustained attendance required.
  • Professional demeanor with the ability to work well with others in a fast-paced environment.
  • Demonstrated strong organizational skills (record keeping, time management, follow up, etc.).
  • Excellent attention to detail and sense of urgency, ability to prioritize with an emphasis on quality and accuracy of work.
  • Ability to multi-task, prioritize and deal with interruptions while meeting timely deadlines.
  • Proficiency with all office equipment (i.e., calculating machine, computer, word processing, database and spreadsheet programs, telephone, copy machine and fax machine).
  • Computer experience: Microsoft Office Applications, Advanced Excel/spreadsheet skills, above average IT integration skills.
  • Advanced Microsoft Excel experience (beneficial).
  • Project Management experience (beneficial).