Dual Rate- Ocean Rewards Representative/Supervisor

1 week ago


Atlantic City, United States Ocean Casino Resort Full time

About the Role

The D/R Ocean Rewards Representative will understand and explain Loyalty Card programs and their benefits to retain guests.

Position Responsibilities

  • Understands and explains Loyalty Card programs and rewards to team members and customers
  • Emphasizes the rewards and benefits of the Loyalty Card Program to promote customer retention
  • Enrolls customers into the Loyalty Card program, updates existing information, issues cards, and emphasizes the rewards and benefits of the Card Program
  • Manages the daily operation of the Loyalty Card Center, Kiosk and Satellite sign-up locations. This includes inventorying of all supplies and ordering as business needs dictate.
  • Recommend improvements as related to customer and employee feedback
  • Must be able to amicably resolve employee and customer related problems quickly and professionally
  • Must be able to work extensively with team members in a coaching, mentoring, training as well as a disciplinary capacity
  • Oversee all day to day functions of the Players Club Representatives, such as scheduling, assigning and daily briefing of any vital information.
  • Maintain promotional calendar, required rules and regulations at the booth to ensure ease of accessibility for the Players Club Representatives.
  • Perform other related duties as assigned, including but not limited to assisting Player Development, Guest Services, Reservations, Front Desk, Promotions/Special Events, with cards and gift distribution.
  • Comply with all New Jersey regulatory requirements, Departmental and Company Policies including Ocean Casino Resort Atlantic City’s business ethics guidelines
  • Maintain confidentially of all Ocean Casino Resort Atlantic City trade secrets and proprietary information including business processes, customer lists, marketing plans and any other confidential information
  • This position issues comps but does not comp to the level which requires a casino key employee license in accordance with NJ CASINO CONTROL ACT & COMMISSION REGULATIONS

Essential Functions

  • Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment
  • Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas
  • Repetitive finger and wrist motion (key board data entry) as well as prolonged viewing of data on a computer monitor
  • Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours
  • Must be able to lift/push/pull up to 25 lbs

What’s Required

  • High school diploma or equivalent GED preferred; minimum two years of recent and relevant work experience
  • A minimum of 2 year Supervisory experience in a casino environment
  • Advanced customer service and problem-solving skills
  • Excellent interpersonal and verbal communication required
  • Computer related experience desired including AS400, CMS, and/or ACSC systems
  • Ability to maintain high levels of productivity
  • Ability to effectively communicate in English

Benefits

  • Free meal on shift
  • Training & Development
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k,)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off
  • Free Parking


  • Atlantic City, United States Ocean Casino Resort Full time

    About the Role The Reservations/Call Center Representative is responsible for providing customers with a clear picture of Ocean Casino Resort products and services. Position Responsibilities Answering inbound telephone calls in a skills-based environment where transactions range from account inquiries and complimentary requests to complex hotel, dining,...


  • Kansas City, United States Caesars Entertainment Corporation Full time

    $23hr. when supervising. Sometimes will deal Poker and must be an experienced Poker dealer in a casino setting. Also assists in the supervision of the overall table games department and promotes customer development during assigned shifts. Promotes guidance for teamwork, encourages employee ideas and feedback, counsels, guides and instructs assigned...


  • Atlantic City, United States Caesars Entertainment Corporation Full time

    KEY JOB FUNCTIONS: * Assists with scheduling at proper staffing levels to ensure a cost efficient, productive environment * Verifies pre-approved room comping levels and authorizes changes for any incorrect information * Ensures that customer problems/complaints are handled in an effective, courteous manner * Responsible for the motivation, continual...


  • Ocean City, United States Soliant Full time

    Job DescriptionJob DescriptionSpeech-Language Pathologist (SLP-CF or SLP-CCC)Location: Ocean City, MD Employment Type: Full-time, School-BasedSoliant Health is currently seeking a passionate and dedicated Speech-Language Pathologist to join our team for a full school year assignment in Ocean City, MD. Whether you are a Clinical Fellow or hold your...


  • Ocean City, United States Soliant Full time

    Job DescriptionJob DescriptionSpeech-Language Pathologist (SLP-CF or SLP-CCC)Location: Ocean City, MD Employment Type: Full-time, School-BasedSoliant Health is currently seeking a passionate and dedicated Speech-Language Pathologist to join our team for a full school year assignment in Ocean City, MD. Whether you are a Clinical Fellow or hold your...

  • Store Supervisor

    1 week ago


    Ocean City, United States TD Bank Full time

    Work Location: Ocean City, New Jersey, United States of America Hours: 40 Line of Business: Personal & Commercial Banking Pay Detail: $24.00 - $33.50 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our...


  • Kansas City, United States Caesars Entertainment Corporation Full time

    JOB SUMMARY: Supervises the operation of one or more table games on an assigned shift while placing special emphasis on guest service, enhancing the guest experience, and engaging in service recovery. Monitors employee performance, ensuring adherence to various regulations and Company policy; issues or recommends discipline or recognition and Total Return...


  • Ocean City, Maryland, United States KA Recruiting Inc. Full time

    Job Title: Diagnostic Imaging SpecialistLocation: Ocean City, MarylandJob OverviewWe are seeking a highly skilled and experienced CT Technologist to join our team in Ocean City, Maryland. As a Diagnostic Imaging Specialist, you will be responsible for producing high-quality radiographic images, operating advanced imaging equipment, and working closely with...

  • Supervisor, Dual Rate

    4 months ago


    Kansas City, United States Caesars Entertainment Full time

    JOB SUMMARY:  Supervises the operation of one or more table games on an assigned shift while placing special emphasis on guest service, enhancing the guest experience, and engaging in service recovery. Monitors employee performance, ensuring adherence to various regulations and Company policy; issues or recommends discipline or recognition and Total...


  • Atlantic City, United States Caesars Entertainment Full time

    Job DescriptionKEY JOB FUNCTIONS: Assists with scheduling at proper staffing levels to ensure a cost efficient, productive environment Verifies pre-approved room comping levels and authorizes changes for any incorrect information Ensures that customer problems/complaints are handled in an effective, courteous manner Responsible for the motivation, continual...


  • Jersey City, United States Schenker & Co AG Full time

    Position Description Summary: Responsible for coordinating the export and movement of cargo for clients, including the management and distribution of documents and information related to the export function. Provide customer support to all vendors, suppliers, agents and government agencies to facilitate the export objective while ensuring accurate accounting...

  • Female Caregiver

    7 days ago


    Holiday City-Berkeley, New Jersey, United States Award Home Care - Toms River, NJ Full time

    Award HomeCare, a leading home care agency in Ocean County, New Jersey, is seeking an experienced Female Caregiver to join its non-medical home care team. With a focus on providing exceptional patient care and improving quality of life, our agency offers a dynamic work environment with opportunities for growth and development.We offer competitive...

  • Supervisor

    4 months ago


    Atlantic City, United States IT’SUGAR Full time

    IT’S Fun, IT’S Flexible, IT’S Entertaining, IT’S Bringing the Fun Back into Retail  IT’SUGAR was founded to create an environment that fosters the greatest feeling of happiness and humor; that allows you to smile and laugh out loud without judgment. Expanding rapidly, with over 100 locations nationwide, IT’SUGAR aspires to a future where...


  • Ocean City, Maryland, United States Town of Ocean City, MD Full time

    Job Title: Youth Sports Scorekeeper/TimerLocation: Ocean City, MDJob Type: Part-TimeHourly Rate: $15.00 per hourJob SummaryThe Recreation Department of the Town of Ocean City, MD is seeking a reliable and detail-oriented individual to serve as a Youth Sports Scorekeeper/Timer for scheduled basketball or indoor soccer games.ResponsibilitiesKeep accurate...


  • Kansas City, MO, United States TownPlace Suites Kansas City Airport Full time

    Dual Director of Sales RHW HOTELS Kansas City Airport RHW Management, Inc. , a national hotel management company with hotels located in Colorado, Kansas, Missouri and Nebraska, is seeking an experienced Director of Sales to be part of a dynamic team at our TownePlace Suites / Fairfield Inn by Marriott located in at the Kansas City International Airport...


  • Ocean City, United States Soliant Full time

    Job DescriptionJob DescriptionMinimum 1+ years school psychologist experience required.Certified School Psychologist - Ocean City, FL Soliant Education is searching for a School Psychologist for a school in theOcean City, Floridaarea! This is a full-time, onsite position, forthe 2024-2025school year.About the Position:Hours: Full-timeOnsiteK-12th...


  • Oklahoma City, Oklahoma, United States Ocean Dental Full time

    Join Our Dental Team as a General DentistWe are seeking a skilled and enthusiastic General Dentist to join our pediatric focused clinic in Oklahoma City, OK. As a valued member of our team, you will have the opportunity to provide exceptional dental care to children and adults while enjoying a competitive compensation package.About the OpportunityThis is a...


  • Ocean City, United States Soliant Full time

    Job DescriptionJob DescriptionMinimum 1+ years school psychologist experience required.Certified School Psychologist - Ocean City, FL Soliant Education is searching for a School Psychologist for a school in theOcean City, Floridaarea! This is a full-time, onsite position, forthe 2024-2025school year.About the Position:Hours: Full-timeOnsiteK-12th...

  • D/R FLOOR/PIT MGR

    4 weeks ago


    Atlantic City, United States Hard Rock Hotel & Casino Atlantic City Full time

    Job DescriptionJob DescriptionOverviewUnder the direction of the Director of Table Games, the incumbent is responsible for a smooth operation of a specific amount of table games within a gaming pit(s).ResponsibilitiesMonitors and adjusts table game limits with respect to gaming volume.Responsible for handling guest requests, including information, markers,...

  • Substitute Custodian

    3 weeks ago


    Ocean City, United States Ocean City School District Full time

    Applications are currently being accepted for the following position for the 2023-24 and 2024-25 school years: Ocean City School District Substitute Custodian(s) Qualifications Knowledge of custodial procedures Ability to empty trash daily sweep and mop floors daily clean and sanitize classrooms daily clean and sanitize bathrooms daily clean and sanitize...