Supervisor, Poker Dual Rate

1 week ago

Kansas City, United States Caesars Entertainment Corporation Full time

$23hr. when supervising.

Sometimes will deal Poker and must be an experienced Poker dealer in a casino setting. Also assists in the supervision of the overall table games department and promotes customer development during assigned shifts. Promotes guidance for teamwork, encourages employee ideas and feedback, counsels, guides and instructs assigned personnel in proper performance of duties; recommends when training is needed; and specific duties; recommends changes in the department including hiring, promotion, and termination.

ESSENTIAL JOB FUNCTIONS:

* Serve as a dynamic and energetic leader, while fostering teamwork, employee morale, motivation and open communication.
* Establish self as highly credible leader with highest levels of integrity, and always acts in the best interests of the property and the company.
* Act as a role model and coach while developing employees using a consistent, approachable demeanor and clearly articulating expectations.
* Ensure that team members clearly understand and are held accountable for their performance expectations.
* Provide appropriate recognition and rewards to individuals and groups when consistent superior performance is attained.
* Work as a change agent and challenges the departmental processes to improve and streamline department operations, through the continuous assessment of policies and procedures, work processes and program effectiveness and value.
* Demonstrate excellent facilitator skills in resolving conflicts between different points of view. Demonstrates leadership skills in determining a vision, aligns and inspires the team to achieve the vision. Partner and coordinate with other departments to ensure total guest satisfaction and efficient operations in a safe, friendly, comfortable environment, by well-trained, motivated employees.
* Embrace,role model and implement all elements of our customer service program including Total Service and buzz sessions, and tier prioritized service.
* Recommend and implement changes to improve overall employee engagement and customer satisfaction.
* Establish and endorse the business objectives, ethics and values of Caesars Entertainment Inc. in accordance with the Code of Commitment.
* Responsible for the conduct of table games for assigned shift in accordance with federal, state, and local gaming regulations, as well as company policies, procedures and internal controls.
* Continuously improves service by assessing service problems using player feedback or data.
* Communicates service problems and team plans in buzz sessions and facilitates problem-solving meetings with team.
* Demonstrates the ability to discipline and responsibly direct employees.
* Supervisors can also function either as a box person or supervisor.
* Focuses team on providing "A" level service. Immediately addresses service issues and follows up to ensure guest satisfaction.
* Keeps team well informed of property promotions and events and is present and visible at customer events.
* Takes personal responsibility for creating an atmosphere of luck.
* Ensures proper procedure is used by all dealers under supervision.
* Verifies all gaming table transactions in supervised area.
* Verifies issuance of credit after completion of all authorization procedures.
* Personally responsible for their dealers being upbeat and friendly while also taking responsibility for following dealing procedures and keeping proper game pace.
* Manages labor, supplies and other expense items in a manner consistent with company strategy.
* Providing superior guest service, developing quality players through personal interaction and relationship marketing;
* Tracking and recording proper win/loss figures
* Coach dealers daily
* Observing dealer's progress and providing daily positive reinforcement, constructive feedback;
* Ensuring compliance with all Missouri Gaming Commission Rules and Regulations.
* Acts as a role model and demonstrate maturity as a Table Games Leader.

QUALIFICATIONS:

* High School Diploma or equivalent required.
* Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
* Must be 21 years of age.
* Must be able to obtain Missouri Gaming License.
* Must be able to work any day of the week and any shift, including holidays and weekends.
* Must present a well-groomed appearance.
* Must have excellent customer service/communication skills.
* Knowledgeable in data entry, read and interpret output from a computer

WORK ENVIRONMENT REQUIREMENTS:

* Must be able to work independently along with a team mentality.
* Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 25 lbs or more.
* Must be able to stand for prolonged periods of time or entire shift.
* Must be able to work at a fast pace and in stressful situations.
* Is able to tolerate areas containing second-hand smoke, high noise levels, bright lights and dust.
* Must be able to read, write, speak and understand English.
* Must be able to maneuver around office areas, effectively work in high traffic areas and responds to visual and aural cues.
* Mathematical abilities including addition and subtraction/accurate record keeping strongly required.
* Must have the dexterity to grip and work necessary items (chips, 10 key adding machine, money bags, computers, money, etc.).

DISCLAIMER:

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel,

  • Supervisor, Dual Rate

    1 week ago

    Kansas City, United States Caesars Entertainment Corporation Full time

    JOB SUMMARY: Supervises the operation of one or more table games on an assigned shift while placing special emphasis on guest service, enhancing the guest experience, and engaging in service recovery. Monitors employee performance, ensuring adherence to various regulations and Company policy; issues or recommends discipline or recognition and Total Return...

  • Supervisor, Dual Rate

    4 months ago

    Kansas City, United States Caesars Entertainment Full time

    JOB SUMMARY:  Supervises the operation of one or more table games on an assigned shift while placing special emphasis on guest service, enhancing the guest experience, and engaging in service recovery. Monitors employee performance, ensuring adherence to various regulations and Company policy; issues or recommends discipline or recognition and Total...

  • Dual Rate- Ocean Rewards Representative/Supervisor

    1 week ago

    Atlantic City, United States Ocean Casino Resort Full time

    About the Role The D/R Ocean Rewards Representative will understand and explain Loyalty Card programs and their benefits to retain guests. Position Responsibilities Understands and explains Loyalty Card programs and rewards to team members and customers Emphasizes the rewards and benefits of the Loyalty Card Program to promote customer retention Enrolls...

  • Project Supervisor

    2 months ago

    Kansas City, United States Stratosphere Quality Full time

    Job DescriptionJob DescriptionOverviewStratosphere Quality, founded in 2009, is a major global provider of quality assurance and outsourcing solutions, including sorting and inspection services, to manufacturers of parts and components in the automotive, medical device, electronics, home appliance, and recreational vehicle industries. Headquartered just...

  • Food/Consumables Supervisor

    7 days ago

    Maryland City, Maryland, United States Walmart Full time

    Join our team as a Food/Consumables Supervisor at Walmart Supercenter #1985 in Laurel, MD. As a key member of our food and consumable team, you will play a vital role in taking care of customers and creating an engaging shopping experience.About the RoleWe are seeking a highly motivated and customer-focused individual to supervise our food and consumable...

  • Occupational Therapist

    7 days ago

    Kansas City, Missouri, United States Minds Matter, LLC Full time

    Job Title: Occupational Therapist - Brain Injury SpecialistWe are seeking a highly skilled and compassionate Occupational Therapist to join our team at Minds Matter, LLC. As an Occupational Therapist - Brain Injury Specialist, you will play a crucial role in helping individuals who have experienced a brain injury live independently at home.Company...

  • Security Officer Lead

    1 week ago

    Michigan City, Indiana, United States Blue Chip Casino Hotel Spa Full time

    We are seeking a highly skilled Dual Rate Security Officer/Shift Supervisor to join our team at the Blue Chip Casino Hotel Spa.About UsThe Blue Chip Casino Hotel Spa is part of Boyd Gaming Corporation, a leading casino entertainment company in the United States. Our commitment to excellence and customer satisfaction has made us one of the premier gaming...

  • Operations Supervisor

    1 day ago

    Kansas City, United States Dawn Foods Full time

    Dawn Foods is a global leader in bakery manufacturing and ingredients distribution. As the partner of choice for inspiring bakery success, we helpcustomers grow their business through meaningful partnerships, research-driven insights and innovations, and products and expertise they can depend on. As a family-owned company, our commitments to our people,...

  • Field Supervisor

    1 month ago

    Kansas City, United States GardaWorld Security Services U.S. Full time

    Job Description:GardaWorld – Security ServicesSupervisor – Now Hiring!You’ve got the right skills. What you need is the right opportunity to unleash your potential. We agree, and we’re hiring!Every day is different at GardaWorld with diverse work assignments and flexible schedules. We are leaders in Professional training programs that cover every...

  • Geriatric RN Supervisor in Kansas City, MO

    7 days ago

    Kansas City, Missouri, United States Favorite Healthcare Staffing Full time

    Favorite Healthcare Staffing is a dynamic organization dedicated to delivering exceptional nursing staff solutions. We're committed to forging long-lasting relationships with our clients and candidates, ensuring a seamless hiring experience.As a Geriatric Registered Nurse (RN) Supervisor, you'll play a vital role in supporting the care team at one of our...

  • Occupational Therapist

    4 weeks ago

    Kansas City, United States Minds Matter Full time

    Company Overview Minds Matter, LLC is an organization dedicated to helping individuals who have experienced a brain injury live independently at home. Our innovative experts provide services and resources that empower consumers to relearn, reinvent and reconnect in their communities. We believe in a holistic, person-directed approach to care. Your goals are...

  • Ramp Supervisor MO

    2 weeks ago

    Kansas City, United States Piedmont Airlines, Inc Full time

    We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable...

  • Ramp Supervisor MO

    2 weeks ago

    kansas city, United States Piedmont Airlines, Inc Full time

    We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable...

  • Ramp Supervisor MO

    2 weeks ago

    kansas city, United States Piedmont Airlines, Inc Full time

    We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable...

  • Ramp Supervisor MO

    2 weeks ago

    kansas city, United States Piedmont Airlines, Inc Full time

    We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable...

  • Experienced Geriatric RN Supervisor for Contract in Kansas City

    7 days ago

    Kansas City, Missouri, United States Favorite Healthcare Staffing Full time

    Favorite Healthcare Staffing is a leading provider of healthcare staffing solutions. As a company, we are committed to delivering exceptional services and opportunities to our clients and professionals alike.Job OverviewWe are currently seeking an experienced Geriatric Registered Nurse (RN) Supervisor to join our team on a contract basis in Kansas City,...

  • Ramp Supervisor MO

    6 days ago

    kansas city, United States Piedmont Airlines, Inc Full time

    We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable...

  • Distribution Supervisor- Night Shift

    4 weeks ago

    KANSAS CITY, United States Grainger Full time

     Work Location Type: Onsite  As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we’re...

  • Distribution Supervisor- Night Shift

    2 months ago

    KANSAS CITY, United States Grainger Full time

     Work Location Type: Onsite  As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we’re...

  • Supervisor, Hotel Front Desk

    2 days ago

    Kansas City, United States Caesars Entertainment Full time

    Job Description The Hotel Supervisor is responsible for the overall operation of the Hotel Front Services Department and team members on assigned shifts.Days off will be Tues/Wed and the shift will be nights/overnight ESSENTIAL JOB FUNCTIONS: Assists in the supervision and accountability of overall hotel guest services both internal and external, this...