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Lead, Technology Support
2 weeks ago
Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Leads in Technology Support function as senior individual contributors with occasional supervisory responsibilities. They manage project plans and budgets, engage with stakeholders, oversee vendor work, authorize payments, and enhance the technical acumen of the support team. Responsibilities include advanced technical work, process improvement, project management, and promoting new technologies. They interact with leadership daily, act as change agents, and develop business cases for innovative solutions. Responsibilities: Perform advanced technical work and lead process improvement initiatives. Develop and manage project plans and budgets, addressing risks and issues. Collaborate with stakeholders and leadership to ensure project success. Supervise and measure vendor work, authorizing payments upon completion. Host status meetings and document outcomes. Train and develop the technical skills of the tech support group. Promote and advocate for new technologies and innovations. Enhance expertise in network management, mobile device management, and asset management. Drive innovation and process improvements. Interact with leadership daily, acting as change agents and developing business cases for new initiatives. Execute responsibilities with a high level of proficiency, exceeding those found in related roles. Qualifications: Bachelor’s degree in a related field or equivalent experience. 8+ years of experience in a lead capacity. Significant experience in technical roles and project management. Proven stakeholder engagement and management skills. Strong leadership abilities with supervisory experience. Excellent communication and organizational skills. Proficiency in various technologies, including Office 365, SharePoint, iOS, and conventional infrastructure. Recommended Project Management Professional (PMP) certification. Advanced knowledge of WorldPort/Airline applications & familiarity with WorldPort/Air Region Facilities Advanced knowledge of PC hardware, Software, and Networking (NICs, Protocols, Hub/Switches, Printers). Advanced knowledge of Access Points, including configuration and troubleshooting. Advanced knowledge of mobile devices. Proficient with Corporate Hardware and Software Standards processes. *This position will require flexibility for rotational work; nights, or weekends per business requirement need. Grade: 30H Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer. Company: UNITED PARCEL SERVICE Category: Info Services Management Requisition Number: R24017745 Location: Louisville,Kentucky
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Lead, Technology Support
3 weeks ago
Louisville, United States United Parcel Service Inc. Full timeBefore you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into...
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Team Lead, Technology Help Desk
2 weeks ago
Louisville, United States Waystar Full timeABOUT THIS POSITION The Team Lead of Technology Help Desk is responsible for end user hardware and software deployment, support, and retirement, including phone support via the team’s call center, and field support at all company locations. Additional responsibilities include the planning, procurement, configuration, deployment, maintenance, support,...
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Team Lead, Technology Help Desk
2 weeks ago
Louisville, United States Waystar Full timeABOUT THIS POSITION The Team Lead of Technology Help Desk is responsible for end user hardware and software deployment, support, and retirement, including phone support via the teams call center, and field support at all company locations. Additional responsibilities include the planning, procurement, configuration, deployment, maintenance, support, training...
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Team Lead, Technology Help Desk
3 weeks ago
Louisville, United States Waystar Full timeABOUT THIS POSITION The Team Lead of Technology Help Desk is responsible for end user hardware and software deployment, support, and retirement, including phone support via the team’s call center, and field support at all company locations. Additional responsibilities include the planning, procurement, configuration, deployment, maintenance, support,...
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Information Technology Support Technician
20 hours ago
Louisville, United States Brooksource Full timeBrooksource is seeking a dedicated and detail-oriented IT Professional to join our team as an IT Asset Support Associate. This role involves working closely with end users and various departments to facilitate the organized and efficient return of outdated equipment. The successful candidate will demonstrate strong communication skills, a keen eye for...
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Information Technology Support Technician
3 days ago
Louisville, United States Brooksource Full timeBrooksource is seeking a dedicated and detail-oriented IT Professional to join our team as an IT Asset Support Associate. This role involves working closely with end users and various departments to facilitate the organized and efficient return of outdated equipment. The successful candidate will demonstrate strong communication skills, a keen eye for...
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Information Technology Support Technician
2 days ago
Louisville, United States Brooksource Full timeBrooksource is seeking a dedicated and detail-oriented IT Professional to join our team as an IT Asset Support Associate. This role involves working closely with end users and various departments to facilitate the organized and efficient return of outdated equipment. The successful candidate will demonstrate strong communication skills, a keen eye for...
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Direct Support Lead
2 weeks ago
Louisville, United States Sevita Full timeNeuroRestorative, a part of the Sevita family, provides rehabilitation services for people of all ages with brain, spinal cord and medically complex injuries, illnesses and other challenges. In a variety of locations and community-based settings, we offer a range of programs, including vocational and therapy programs, day treatments, and specialized services...
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Director, Technology Services
4 days ago
Louisville, United States Heaven Hill Brands Full timeJob DescriptionJob DescriptionThis is an office/hybrid position based out of our Louisville, KY office.What the Role Is The Director, Technology Services will lead the Information Security, Infrastructure, and Service Desk teams at Heaven Hill. This position will drive alignment of these functions with company and IT strategic goals and operational...
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Information Technology Manager
2 months ago
Louisville, United States Dant Clayton Corporation Full timeJob DescriptionJob DescriptionJob Summary:As the IT Manager for Dant Clayton, you will play a pivotal role in leveraging technology to drive organizational efficiency, ensure data integrity and will own the risk mitigation / contingency planning across all facets of the organization. Your responsibilities are both strategic and tactical, covering...
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Information Technology Manager
4 weeks ago
Louisville, United States Dant Clayton Corporation Full timeJob DescriptionJob DescriptionJob Summary:As the IT Manager for Dant Clayton, you will play a pivotal role in leveraging technology to drive organizational efficiency, ensure data integrity and will own the risk mitigation / contingency planning across all facets of the organization. Your responsibilities are both strategic and tactical, covering...
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Information Technology Manager
3 weeks ago
Louisville, United States Dant Clayton Corporation Full timeJob DescriptionJob DescriptionJob Summary:As the IT Manager for Dant Clayton, you will play a pivotal role in leveraging technology to drive organizational efficiency, ensure data integrity and will own the risk mitigation / contingency planning across all facets of the organization. Your responsibilities are both strategic and tactical, covering...
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Technology Procurement Manager
2 months ago
Louisville, United States Restaurant Supply Chain Solutions LLC Full timeJob Description Restaurant Supply Chain Solutions, LLC, a Yum! Brands Co-op, (RSCS) is currently seeking a Technology Procurement Manager (100% remote) to manage important spend categories within the Yum! family of Brands including Taco Bell, Pizza Hut, KFC, A&W Root Beer, and The Habit Grill. The Technology Procurement Manager is a vital member of the...
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Technology Procurement Manager
2 weeks ago
Louisville, United States Restaurant Supply Chain Solutions LLC Full timeJob Description Restaurant Supply Chain Solutions, LLC, a Yum! Brands Co-op, (RSCS) is currently seeking a Technology Procurement Manager (100% remote) to manage important spend categories within the Yum! family of Brands including Taco Bell, Pizza Hut, KFC, A&W Root Beer, and The Habit Grill. The Technology Procurement Manager is a vital member of the...
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Assistive Technology Professional
1 month ago
Louisville, United States Numotion Full timeAssistive Technology Professional Louisville, KY • ID: 12901-128 • Full-Time/Regular Why Numotion? Numotion is nationally recognized as a leader in the CRT industry giving us unparalleled abilities to reach new customers. Numotion is helping thousands of people with individually configured, medically necessary mobility products and services....
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Spring 2025 Digital Technology Intern
1 month ago
Louisville, United States GE Appliances, a Haier company Full timeAt GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover...
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Fall 2024 Digital Technology Intern
2 months ago
Louisville, United States GE Appliances Full timeAt GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and...
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DIR, IT Security
2 days ago
Louisville, United States Atria Support Center Full timeOverview We create communities where employees thrive in their work, helping our residents thrive in their homes. We strive to enhance the lives and exceed the expectations of those we serve every day. To do this, we cultivate the diverse talents of our team members in order to achieve something together that they could not do alone. Atria Senior Living's...
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Customer Support Analyst
2 weeks ago
Louisville, United States Interapt Full timeInterapt is a leading technology services company that is transforming industries and empowering humans with technology. Our team is comprised of passionate individuals who are dedicated to excellence and have a strong desire to make a positive impact. We are committed to creating an inclusive and diverse workforce that fosters growth and...
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Customer Support Analyst
3 weeks ago
Louisville, United States Interapt Full timeInterapt is a leading technology services company that is transforming industries and empowering humans with technology. Our team is comprised of passionate individuals who are dedicated to excellence and have a strong desire to make a positive impact. We are committed to creating an inclusive and diverse workforce that fosters growth and development....